Tim Hortons
7311 Pin Oak Dr, Niagara Falls
(905) 358-0880
Recent Reviews
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Very welcome ing very fast easy to order good price for coffee and meals
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever, really bad service, i went to drive through today around 9:10pm and ordered an everything bagel, first the order took long, just for one bagel, and when I opened the wrap it was completely burnt, don’t know how could they served something completely burnt to a customer.
Friendly
Atmosphere: 5
Food: 5
Service: 5
This is the only Tim Hortons I have come across where everything is always sold out all the time. Nothing is ever available at anytime of the day. Except the coffee. Please pick up the slack thanks
Not great at all.
Asked for a scrambled egg pinched croissant with hashbrown. The TM at front confidently said it comes with a hashbrown even after asking her to add it as I know it doesn’t.
Ended up getting a cold plain croissant with scrambled eggs and over portioned chipotle.
Very disappointing experience for my friend who visited us from the south.
The herb pastry was left in the oven too long and was practically disintegrating.
The bagel bar person was straight up rude and didn’t have the bagel we asked for.
The SF service was slower than most Tim’s.
Atmosphere: 3
Food: 1
Service: 1
Quick & friendly service!
Atmosphere: 5
Food: 4
Service: 5
Would like to let you know that 2 of your staff members just made my night. I got the Barbie doll and a Boston cream. They even made the donut for me. Granddaughter was so excited. They were so nice and friendly, happy. Their names are Ruth and Raman.
Thank you. I will be back
Atmosphere: 5
Food: 5
Service: 5
“I come to this Tim Hortons almost every Saturday and Sunday, and it’s always a nice experience. The store is clean, the atmosphere is good, and the team usually works fast even when it’s busy. This time I ordered a steeped tea, but the person who made it didn’t pass it to me or call my order. After waiting, I went to ask, and Aman (or maybe Raman) stepped in to help. She was so polite and friendly—she checked my tea and asked if it had gone cold, then offered to make me a fresh one right away. That’s the kind of customer service that really makes a difference. Every time I see her, she has good energy, a happy attitude, and she’s always helping her team. It’s nice to see someone who enjoys their job and treats customers with respect. Big thanks to her for always making my visits better.”
Atmosphere: 5
Food: 5
Service: 5
Good and fast service. Excellent people
Atmosphere: 5
Food: 5
Service: 5
outdoor and indoors, nice setup! A+ service!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Really bad service. We came for a drive thru and the person had no idea about what they were selling. It was also so hard to understand what she was trying to say with no effort to make it better, the person was mean, closed the door in a bad mood and made us feel like stupids. What a bad experience!!!!
Atmosphere: 1
Food: 1
Service: 1
It only takes one horrible cashier to ruin your morning breakfast. Came in this morning and the cashier was so rude, rushing us to complete our order even though there were no other customers in line. Her attitude did not help. Will never come to this location ever.
Atmosphere: 4
Food: 4
Service: 1
From the moment you walk in, you will notice a marked difference in the style, cleanliness, the lighting, furniture/design--especially relative to other nearby location on McLeod (i.e. dark, dingy dirty, unkempt, and the like)..Overall, the kindness, pleasant way & willingness to help of this Team (incl the Supervisor) is very refreshing! I have no doubt they are as such because the work environment frees them up to be! Recommend?! 💯
Atmosphere: 5
Food: 5
Service: 5
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Everything amazing.
Atmosphere: 5
Food: 5
Service: 5
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