Does not sever food at 9:57 to costumers cause of “closing time” and gives chunky whipped cream on l frozen lemonade.
Teleia Eaton
The food was good but the bathroom was disgusting
Harpreet Kaur
I ordered French vanilla and within just one second …she gave me and I thought it’s too quick but when I sipped it was not fresh and it was cold ….disappointed 💔
aman maan
Subject: Poor Drive-Thru Service Experience Near Closing Time
Tim Hortons Team, I wanted to share a recent experience I had at one of your locations. I waited at the drive-thru for nearly 12 minutes without anyone taking my order. Eventually, I had to knock on the window to get someone’s attention. Only then was I able to receive my coffee. If the store is advertised as open until 11 PM, I believe service should be maintained consistently until closing time. This experience was frustrating and disappointing, especially as a regular customer. I hope you can look into this and ensure better service during late hours moving forward.
Thank you
Heather P
My mother went to Tim Hortons the other week. My family and I are still incredibly hurt my the interaction she had, which is why this is a repost of my sisters post. I’m sincerely hoping that management can take this review seriously and reprimand this individual as a result.
My mom frequents this location and was shown a lot of rudeness and disrespect and when visiting the drive-thru yesterday and today. The drive-thru personnel gave my mother the incorrect timbit flavours. When my mom pointed this error out to the person at the window, she screamed "WE DON'T HAVE OLD FASHIONED GLAZED TIMBITS AT THIS LOCATION!! I ALREADY TOLD YOU YESTERDAY, SAME PROBLEM EVERYDAY" extremely rudely as if my mother was supposed to memorize which timbits are available at each franchise location. Perhaps this location should devote more attention into properly training their employees to show kindness and respect to each customer.
Atmosphere: 1
Food: 1
Service: 1
Leduc Velvett
Very rude front counter server, told her my order 3x n still got the beverage wrong ??♀️ Sandwich the English muffin was sooo dry I can’t over how rude and unfriendly, unprofessional the order taker was She also got the customers order before me wrong, after he showed his bill n ask her numerous times if his order was correct. Her reply it’s fine. It wasn’t fine Wow
Atmosphere: 3
Food: 2
Service: 1
Alexis C
Sat in drive thru for almost 15 min for 2 tea's , this one is so slow , they often get your order wrong, if you can go to another one and save yourself the headaches
Atmosphere: 2
Food: 1
Service: 1
Sidra Qureshi
My mom frequents this location and was shown a lot of rudeness and disrespect and when visiting the drive-thru yesterday and today. The drive-thru personnel gave my mother the incorrect timbit flavours. When my mom pointed this error out to the person at the window, she screamed “WE DON’T HAVE OLD FASHIONED GLAZED TIMBITS AT THIS LOCATION!! I ALREADY TOLD YOU YESTERDAY, SAME PROBLEM EVERYDAY” extremely rudely as if my mother was supposed to memorize which timbits are available at each franchise location. Perhaps this location should devote more attention into properly training their employees to show kindness and respect to each customer.
I like the way team members works and greet the customers very well even its busy specially I appreciate the bakers that try best to handover me the finished donuts when i ask the apple fritter. One should try at least once at the place
Whoever working Saturday Sept 28th at 821am refused to take my order in advance. Will not be going here again. Try to give them a heads up to grab a couple take 12 coffees and donuts so they're not stressed if I order there and they refused to take my 3 sandwich order same time.
Atmosphere: 1
Food: 1
Service: 1
Sandeep Singh
I had a poor experience at Tim Hortons due to excessive waiting times and inattentive employees. It felt like the staff were ignoring customers, and the service was disappointing. I hope they improve their efficiency and customer service.
Does not sever food at 9:57 to costumers cause of “closing time” and gives chunky whipped cream on l frozen lemonade.
The food was good but the bathroom was disgusting
I ordered French vanilla and within just one second …she gave me and I thought it’s too quick but when I sipped it was not fresh and it was cold ….disappointed 💔
Subject: Poor Drive-Thru Service Experience Near Closing Time
Tim Hortons Team,
I wanted to share a recent experience I had at one of your locations. I waited at the drive-thru for nearly 12 minutes without anyone taking my order. Eventually, I had to knock on the window to get someone’s attention. Only then was I able to receive my coffee.
If the store is advertised as open until 11 PM, I believe service should be maintained consistently until closing time. This experience was frustrating and disappointing, especially as a regular customer.
I hope you can look into this and ensure better service during late hours moving forward.
Thank you
My mother went to Tim Hortons the other week. My family and I are still incredibly hurt my the interaction she had, which is why this is a repost of my sisters post. I’m sincerely hoping that management can take this review seriously and reprimand this individual as a result.
My mom frequents this location and was shown a lot of rudeness and disrespect and when visiting the drive-thru yesterday and today. The drive-thru personnel gave my mother the incorrect timbit flavours. When my mom pointed this error out to the person at the window, she screamed "WE DON'T HAVE OLD FASHIONED GLAZED TIMBITS AT THIS LOCATION!! I ALREADY TOLD YOU YESTERDAY, SAME PROBLEM EVERYDAY" extremely rudely as if my mother was supposed to memorize which timbits are available at each franchise location. Perhaps this location should devote more attention into properly training their employees to show kindness and respect to each customer.
Atmosphere: 1
Food: 1
Service: 1
Very rude front counter server, told her my order 3x n still got the beverage wrong ??♀️
Sandwich the English muffin was sooo dry
I can’t over how rude and unfriendly, unprofessional the order taker was
She also got the customers order before me wrong, after he showed his bill n ask her numerous times if his order was correct. Her reply it’s fine. It wasn’t fine
Wow
Atmosphere: 3
Food: 2
Service: 1
Sat in drive thru for almost 15 min for 2 tea's , this one is so slow , they often get your order wrong, if you can go to another one and save yourself the headaches
Atmosphere: 2
Food: 1
Service: 1
My mom frequents this location and was shown a lot of rudeness and disrespect and when visiting the drive-thru yesterday and today. The drive-thru personnel gave my mother the incorrect timbit flavours. When my mom pointed this error out to the person at the window, she screamed “WE DON’T HAVE OLD FASHIONED GLAZED TIMBITS AT THIS LOCATION!! I ALREADY TOLD YOU YESTERDAY, SAME PROBLEM EVERYDAY” extremely rudely as if my mother was supposed to memorize which timbits are available at each franchise location. Perhaps this location should devote more attention into properly training their employees to show kindness and respect to each customer.
Service: 1
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
great service, people there very nice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I like the way team members works and greet the customers very well even its busy specially I appreciate the bakers that try best to handover me the finished donuts when i ask the apple fritter.
One should try at least once at the place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Noodle Soup, Mocha Latte, Vanilla Creamy Chill, Farmer's Breakfast Sandwich, Cheesesandwitch, Potato Wedges, Boston Cream Donuts, Fudge Brownie Iced Latte, Chili, Vanilla Dip Donuts
Great service and the team is friendly.
Atmosphere: 5
Food: 5
Service: 5
Always a great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Breakfast Sandwich
Whoever working Saturday Sept 28th at 821am refused to take my order in advance. Will not be going here again. Try to give them a heads up to grab a couple take 12 coffees and donuts so they're not stressed if I order there and they refused to take my 3 sandwich order same time.
Atmosphere: 1
Food: 1
Service: 1
I had a poor experience at Tim Hortons due to excessive waiting times and inattentive employees. It felt like the staff were ignoring customers, and the service was disappointing. I hope they improve their efficiency and customer service.
Atmosphere: 1
Food: 1
Service: 1
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