Tim Hortons
8159 Lundy's Ln, Niagara Falls
(905) 353-9639
Recent Reviews
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The food was good but the area is horrible. There is an overflow of homeless people and people smoking inside. Speaking of overflow, the toilet was overflowing of toilet paper and poo. It was very uncomfortable because of all the people sleeping on the tables or praying in the back corner. The last thing is that I can’t understand a single word any of the employees say and then they start speaking a different language to me like that’s supposed to help. Don’t come to this Tim Hortons
Atmosphere: 1
Food: 2
Service: 1
Best Tim Horton’s location. Clean and well maintained location. Staff is polite, friendly and service was quick. Ice capp is always on mark. Especially want to give a shout out to Navjit who takes orders perfectly every time!
Atmosphere: 5
Food: 5
Service: 5
They ignore both people at the counter and people needing the washroom which is locked.
Atmosphere: 1
Food: 2
Service: 1
Ordered a donut, and it tasted amazing! The service here is great I got my food fast and got to spend some time with friends. Thanks, Navjit
Atmosphere: 5
Food: 5
Service: 5
Ordered a drink and a donut, got it quickly, and with quality. Thanks, Navjit
Atmosphere: 5
Food: 5
Service: 5
Really nice and comfortable.navijt
Atmosphere: 5
Food: 5
Service: 5
Bathrooms are disgusting!!
Atmosphere: 1
Service: 1
Thank you Sumit and crew for the awesome red eye and smiles. Always so nice. Its a pleasure to visit.
Atmosphere: 5
Food: 5
Service: 5
amazing service fresh food
Atmosphere: 5
Food: 5
Service: 5
Very good experience staff was nice, quick service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Tim Hortons has some of the worst service l've experienced. The food quality is consistently poor, orders are made carelessly, and I've had countless issues with wrong or badly prepared items. I've even filed complaints before, but nothing has changed.
The customer service is just as disappointing.
Many staff members are rude or uninterested, and the management does nothing to improve it. A manager named Simran is especially unprofessional. The way she handles customers and situations shows zero leadership, and it's very obvious why the store feels so poorly managed.
Every visit feels stressful, rushed, and disorganized. This location needs proper training and a manager who can actually maintain standards.
Atmosphere: 1
Food: 1
Service: 1
Don't go here unless you want to be profiled
Atmosphere: 1
Food: 3
Service: 1
had a great experience today at Tim Hortons thanks to Nayit! She was super friendly, fast, and made my order perfectly. It’s always nice to be served by someone who’s kind and has such a positive attitude. Thank you, Navjit for making my days better! :)
Atmosphere: 5
Food: 5
Service: 5
Sumit I appreciate the way different people interact with each other through personal services. I appreciate the way they treat each other humanely and the excellent attention they give to the way they place orders. I asked them their name because I liked their treatment... they stand out from the rest.
Atmosphere: 5
Food: 5
Service: 5
I had great service and friendly people to talk to I enjoy my coffee every time Ashueer was working a friendly face and helpful 👍
Atmosphere: 5
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