Food good. But I only ever do pick up orders and 9/10 times they very follow the changes I make to the burger toppings. I just want some onions added to my burger. Is that too much to ask? They have also forgotten my spoon or fork sometimes
Food: 4
Service: 3
Wot Sitooyou
Fast food. Service was very good. Getting in and out of parking lot is difficult. And the Wendy's app terrible.
Manager berated the cashier over a question that the customer was asking. There were 3 managers working and the establishment still couldn't get their stuff together. The excuse was that the managers were getting yelled at over drive through. I'm sorry but that doesn't give you the right to start yelling at your workers. In her fit of anger the manager deleted all the orders and when that caused more issues blamed the cashier again. Retrain your managers. They also refused to give their names
Atmosphere: 1
Food: 3
Service: 1
Deep Chokshi
Best Wendy’s in Niagara Falls great service by Allen and team 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Karen Eales
Worse service ever...I asked for a straw I was cut off and the window shut...I went to ask for a spoon ..the man stood there..and didn't answer me...so I had to leave to.come back around...I called the managaer 2.times...they answered and put the phone down and went to work...the next step.todqy is head office. When you are charging more for food so people can enjoy you can at least have manners and be courteous. Rudest place ever
Atmosphere: 1
Food: 3
Service: 1
PARTHIV Patel
Manager is very rude without any reason go to pick the order and they give to someone else it’s there mistake and telling that I have already give to someone and telling Uber that I am remaking order and her name is kamal. Behaving like I am her servant I go to pick the order of Uber and another guy who’s there started telling that I will report you very rude staff and manager.
Atmosphere: 3
Food: 3
Service: 1
Neil Arnold
Got a Dave's single because they're $4 right now, tastes amazing
Atmosphere: 5
Food: 5
Service: 5
Bubba Johns
Bills are no longer itemized. Had missing food on our order. No answer when calling. Called me a liar when I did speak with manager.
Pretty shady trying to add a tip on my Visa without telling me
Atmosphere: 1
Food: 1
Service: 1
Michael R Rubin
Expensive fir what you get. 18 CAD for two singles and a small Frosty.
Atmosphere: 3
Food: 4
Service: 4
Nicholas Mackenzie
Never had a bad experience ever when eating here
Food: 5
Lin
Very cozy pretty new restaurant. The restaurant address is on Thorold Stone road, but the real enter entrance is on St. James Ave. It’s at intersection of at St.James and Thorold Stone road, make a turn at traffic light onto St. James ave. The restaurant is close to two high schools. There is a certain time flooded with the students.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Alimentos y Gestión
Why is dine in closed at 10:15pm? It's too bad that this type of service happens. We were coming from a long trip and it's not fair, we wanted to sit down and eat as a family.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Food good. But I only ever do pick up orders and 9/10 times they very follow the changes I make to the burger toppings. I just want some onions added to my burger. Is that too much to ask? They have also forgotten my spoon or fork sometimes
Food: 4
Service: 3
Fast food. Service was very good. Getting in and out of parking lot is difficult. And the Wendy's app terrible.
Atmosphere: 4
Food: 5
Service: 5
Always one of the best burgers in town!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Bacon Asiago Ranch, Baconator
Manager berated the cashier over a question that the customer was asking. There were 3 managers working and the establishment still couldn't get their stuff together. The excuse was that the managers were getting yelled at over drive through. I'm sorry but that doesn't give you the right to start yelling at your workers. In her fit of anger the manager deleted all the orders and when that caused more issues blamed the cashier again. Retrain your managers. They also refused to give their names
Atmosphere: 1
Food: 3
Service: 1
Best Wendy’s in Niagara Falls great service by Allen and team 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Worse service ever...I asked for a straw I was cut off and the window shut...I went to ask for a spoon ..the man stood there..and didn't answer me...so I had to leave to.come back around...I called the managaer 2.times...they answered and put the phone down and went to work...the next step.todqy is head office.
When you are charging more for food so people can enjoy you can at least have manners and be courteous.
Rudest place ever
Atmosphere: 1
Food: 3
Service: 1
Manager is very rude without any reason go to pick the order and they give to someone else it’s there mistake and telling that I have already give to someone and telling Uber that I am remaking order and her name is kamal. Behaving like I am her servant I go to pick the order of Uber and another guy who’s there started telling that I will report you very rude staff and manager.
Atmosphere: 3
Food: 3
Service: 1
Got a Dave's single because they're $4 right now, tastes amazing
Atmosphere: 5
Food: 5
Service: 5
Bills are no longer itemized. Had
missing food on our order. No answer when calling. Called me a liar when I did speak with manager.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Pretty shady trying to add a tip on my Visa without telling me
Atmosphere: 1
Food: 1
Service: 1
Expensive fir what you get.
18 CAD for two singles and a small Frosty.
Atmosphere: 3
Food: 4
Service: 4
Never had a bad experience ever when eating here
Food: 5
Very cozy pretty new restaurant.
The restaurant address is on Thorold Stone road, but the real enter entrance is on St. James Ave. It’s at intersection of at St.James and Thorold Stone road, make a turn at traffic light onto St. James ave.
The restaurant is close to two high schools. There is a certain time flooded with the students.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Why is dine in closed at 10:15pm? It's too bad that this type of service happens. We were coming from a long trip and it's not fair, we wanted to sit down and eat as a family.
Atmosphere: 1
Food: 4
Service: 2
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