Wendy's
6439 Thorold Stone Rd, Niagara Falls
(365) 447-0063
Recent Reviews
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Very dissatisfied with the service and the food quality. Asked for plum sauce very clearly, received “poutine sauce”…. As well as the chicken sandwich came with brown lettuce and the very end of a tomato slice. Safe to say will not be going back anytime soon!! So disappointing..
Atmosphere: 1
Food: 1
Service: 1
One of the few fast food places you can go to where they don't screw up your order, can speak the English and the food is consistently good. What other fast food burger joint serves fresh lettuce, tomato and onion on their burgers with a decent patty that is actually ground beef?
My only suggestion, please season your patties!!
Atmosphere: 5
Food: 5
Service: 4
Nice, clean, chain restaurant. Small Frosty on sale for $0.99.
Atmosphere: 4
Food: 4
Service: 4
Avoid at all costs. Its dirty and the floors need to be swept and all counters and tables are filthy. I asked for ketchup and they have NO ketchup. A lady asked for butter for her baked potato and they have no butter.
Atmosphere: 1
Food: 1
Service: 1
It's a Wendy's you know what to expect
The young girl in the drive thru window didn't look happy at all. Service with a smile or even half smile would be nice. Fake it if you have to. The food was good.
Food: 5
Service: 3
When I walked in this Wendy location I got my food right away, however As soon as I got my food there was no seats 😱😱☹️. There was water all over the floor. The food was good but there was no ice for drinks🥤. (P.S there was a bit of mold on the barbecue sauce)
Atmosphere: 2
Food: 4
Service: 4
Really great location and enjoyed the company tremendously
A great location and very polite staff.
Atmosphere: 5
Food: 5
Service: 5
I’ve gone to this Wendy’s a long time now and the lady that works the drive thru in the afternoon is by far the best and fastest employee of Wendy’s I have ever seen. Great service!
Food: 4
Service: 5
Restaurantji Recommends
Need to keep better track of their online orders.
Atmosphere: 4
Food: 4
Service: 2
The food is what you would expect from a Wendy’s, so that was all good.. however, the restaurant is looking unkept - needs a really good detail cleaning (walls, window ledges etc) and the tables weren’t cleaned. There no napkins available, the condiment table looked like a tornado went through it, and the self serve pop machine was out of half the selections (no coke - only cherry available, sprite, gingerale, Minute Maid - only blueberry available) there were only us and 1 other family ordering at the counter and they seemed overwhelmed. Other customers came in shortly after and had to wait almost 10 minutes to order while the staff put together our meals.. I hope this is not the norm for this location.
Atmosphere: 2
Food: 5
Service: 3
Definitely not the same service
Atmosphere: 1
Food: 2
Service: 1
Look if you have to order from here, go inside and order.
I ordered 4 Frosty-ccino at the drive through and got 4 ice coffees from the team of Indians. I'm only mentioning the ethnicity so management can retrain or address it.
Date of service June 11 between 4:50pm to 5 pm.
What a waste of money
Bought a large poutine, and I got a container of plain cold fries. Bought a double grilled-cheese patty burger melt, got a single patty with extremely burnt & slimy grilled onions. I had to manually order napkins and they were all covered with a weird slime that smelled like vinegar. Disgusting.
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