Niagara Home Bakery

Two words BUTTER TART. The best thing I’ve eaten. Immediately went back and got more. Small cozy feel in the shop I loved it.

Atmosphere: 5

Food: 5

Service: 5

Their butter tarts are awesome! I want more. When I first went to make the purchase, I couldnt find my wallet. The woman who served me was so gracious & smiling despite the awkwardness. Luckily, it was deep in my purse. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

It’s a tradition for us to visit here once a year to pick up their delicious Empire cookies, there are tons of baked goods to choose from and they are typically all great! Just wished they would add even a couple dairy/gluten free options.

The place itself is very nice and the bread is high quality, but unfortunately the service was a major disappointment. I ordered a cinnamon bun, and instead of warming it in an oven, they used a microwave. The result was soggy and unappealing. When I mentioned this to the person at the counter, the response was simply, “That’s the way we do it here.”

On top of that, the coffee preparation was very poor. We ordered two drinks (a latte and a cappuccino), but instead of making them separately, she pulled a single espresso shot and split it between the two cups. The outcome was two watery, flavorless coffees.

It’s clear the person at the counter is not trained in proper coffee preparation or customer service, and it really ruined what could have been a great experience given the quality of the bread.

Atmosphere: 2

Food: 4

Service: 1

Very very lovely bakery! I was amazed by the variety they had. I picked a coconut butter tart, 10/10, lovedd it, regret that I didn’t get more. Giving a 3 stars for the food cause the walnut chocolate caramel tart (sorry if I got the name wrong but it was something like that) was a bit too sweet and the shortbread cookie was with TOO MUCH sugar 😫. Overall was a good experience cause this bakery locates on an amazing street.

Atmosphere: 5

Food: 3

Service: 4

The best peach pie ever! Only available during peach season though

Atmosphere: 5

Food: 5

Service: 5

Very friendly helpful staff with delicious desserts. Best of all they have Nenimo bars which you don't find in the U.S. Buy 2 boxes, one to share , and one to save to eat all by yourself!

Atmosphere: 5

Food: 5

Service: 5

Completely rude owner. Will never be back. Spent money on baked goods here and was kicked out for having a Starbucks drink in hand. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Super sweet lady
Everything is good and fresh
Thank you for your kindness

Atmosphere: 5

Food: 5

Service: 5

Very nice find when sesrching for breakfast. Lady at the front was very friendly. Tons of selection. We wanted one of everything!

From my kid - Awesome! No bakeries are better.

Atmosphere: 5

Food: 5

Service: 5

$5 for an eccles cake whose pastry was dense and chewy and very few currents in tge filling

Atmosphere: 3

Food: 5

Service: 3

The best rum balls ever!!!

Atmosphere: 5

Food: 5

Service: 5

So many amazing treats to choose from. The Lavazza coffee is delicious.

Atmosphere: 5

Food: 5

Service: 5

The treats at this bakery are consistently delicious — fresh, well-made, and full of flavor. Whether it’s pastries, cookies, or cakes, the quality of the baked goods has never disappointed me. You can tell a lot of care goes into the baking.

That said, the customer service could really use improvement. The staff often seem disinterested or unwelcoming, which takes away from the overall experience. A friendly attitude goes a long way, especially in a small, local bakery where people come in for more than just the food — they come for the atmosphere too.

I’ll still stop in for the amazing baked goods, but I hope to see a more positive customer service experience in the future.

Atmosphere: 5

Food: 5

Service: 1

This little bakery has some EXCEPTIONAL treats. We got a cinnamon bun and sausage roll as well as a few cookies and everything was incredibly delicious.

The staff was very kind and genuinely helpful and treated everyone with pleasantries and conversation when engaged and happy helpfulness when answering questions.

I can't recommend a single item because every single thing is delicious. We didn't try everything but the quality of the food is such that I'm confident that everything is at the same level. It's hard to choose because it all looks so good!

Atmosphere: 5

Food: 5

Service: 5