Starbucks

300 Taylor Rd, Niagara-on-the-Lake
(905) 685-7043

Recent Reviews

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Disgusting inhumane place. Refused a cup of water for a visibly thirsty person

Blaze Picard

Pritty hood liked the food nice employees clean bathrpoms

Atmosphere: 4

Food: 4

Service: 4

Chandan Mehta

Worst location I ever scene. Careless staff. Ordered vegan food with specifically confirming no meat no cheese no chicken.
Still after that got chicken wrap instead of Spicy Flafal pocket. 👎🏻

Atmosphere: 1

Food: 1

Service: 1

Alanna Cotnam

My server Sarah was amazing!! 10/10 service

Atmosphere: 5

Food: 5

Service: 5

Simo Abouelaz

Worst customer service experience, the staff is not friendly. Not coming back

Atmosphere: 1

Food: 1

Service: 1

Jaymee Yu

The guy closing Tuesday Aug 5th was superrr kind, my sister had accidentally spilled a drink during closing, and instead of being annoyed (which would be an understandable response) helped and reassured us that it was okay and he would take care of it, great service!! :)

Michelle Rivera

This is my go to Starbucks after a day of shopping at the outlets! Service, drinks and food are always great!

Food: 5

Service: 5

Kam S.

Not impressed RUNNY frappe...

Alvin Shen

Terrible experience here, unprofessional and rude staff ignoring customers.

Atmosphere: 1

Food: 1

Service: 1

Brendan H

Great spot 👌

Atmosphere: 5

Food: 5

Service: 5

Madi

Note to management: when having new menu items, try offering samples. Especially if you want to upsell food items.

The barista said they don’t have sample cups so it’s “illegal” to serve samples

Also when walking in no “hello” or any greeting from the 4-5 baristas on the floor.

Would love to see more effort with customer connection here 🙏🏻

Side note: the AC is cranked way too high here. Not enjoyable to sit inside.

Service: 2

Gourav Charaya

Your staff is the best ever … one of your employees name BIR in drive thru she was very kind and patient…. Great smile on her face…. Liked the location and staff too

Atmosphere: 5

Food: 5

Service: 5

Daniel Shakhmundes

5 years ago I gave this Starbucks a five-star review because the staff was so awesome. I'm back to visiting this Starbucks routinely, and some of the same staff is still here, providing the same awesome experiences. The staff is so nice, it makes my morning, and compelled me to write this review. Shout out to the manager, Ryan!

Food at the Starbucks is always well prepared. It's not like the McDonald's across the parking lot where you're more likely to have your order screwed up than not.

I took one star away from atmosphere, because some of the tourists/visitors behave cluelessly or selfishly, And it can get really annoying during busy times. The parking lot can get a bit ragey.

Usually there's no problem finding parking here, but on holidays it can get difficult.

Atmosphere: 4

Food: 5

Service: 5

Ben Pham Van

Forgot our drinks and didn’t even say sorry 🙄. They deserve no tips 😏

natasha r

Went through the drive thru today and ordered 3 drinks, 2 of which were mango dragonfruit refreshers. They tasted like coffee water with bits of dragonfruit for colour. We went back through the drive thru to advise and return our drinks and we're not even acknowledged. No apologies nothing. They handed us the drink and didn't say a word. Extremely bad service and terrible drinks. BY FAR THE WORST STARBUCKS

Atmosphere: 1

Food: 1

Service: 1

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