Tim Hortons
495 York Rd, Niagara-on-the-Lake
(905) 984-3332
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Not busy but making busy.manager was like i am a boss standing and watching instead of helping .I ordered coffee and egg belt and waiting 30 minutes for my order.10 peoples were in shift working slowly giving priority to drive thru .everyone was confused and 12 peoples were waiting for their orders.manager needs to give attention what they are doing ππ»ππ»ππ»ππ»ππ»
Atmosphere: 1
Food: 5
Service: 1
I visited today evening and ordered two coffee . Aaina is so nice she always served me so fast and knows my order .
Atmosphere: 5
Food: 5
Service: 5
I ordered two iced latte today they serve me too fast . The staff is so nice especially aaina she is so nice she always served me correctly and fast .
Atmosphere: 5
Food: 5
Service: 5
Now I visited Tim Hortons and ordered two bagels and take Steep tea and steep tea is too fresh and staff member also so polite and appreciated from their service
Atmosphere: 5
Food: 5
Service: 5
Karan and Simar are very friendly, although they are very fast. Best service
Atmosphere: 5
Food: 5
Service: 5
Best Tim In Whole Niagara, Peaceful Atmosphere. Simar and Kiran Both Are Best and friendly Employees.
Atmosphere: 5
Food: 5
Service: 5
Love Tim Hortons for its consistent quality across locations.
The iced coffee and baked goods are always fresh.
Tried the new supreme stack todayβ delicious! This location was clean and had plenty of seating. Will return!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service !!! Floor works think they are doctors !!! They are rude and bad service. 3 ppl serving n a 10 ppl line up at 5,48 am !!
It was my first time at Tim Hortons and the staff were super helpful! They suggested the habanero wrap and it was absolutely delicious. Great experience!β
This tim hortons is best one. Team is really friendly and always very fast. Any time of the day you will receive extraordinary service either front or drive thru. Must recommended.
Restaurantji Recommends
Even though I was in a rush the fast and super friendly staff got me in and out quickly without losing quality, and love this location. Will definitely be back for a quick coffee!!!
Absolute trash location and employees. Ordered wedges, got up the street before realizing they were under cooked. Drove all the way back to have one of the male employees laugh and chuckle while I complained and asked for new wedges. They walked over, pulled out the tray containing the wedges which was still full, walked over and said theyre all the same. Rather then throw out the clearly half cooked and still partially frozen in the middle wedges, they left them and I had to demand a manager otherwise I was getting left with nothing and no refund. Manager took ten minutes coming out, delaying myself getting back to work. Upon coming out he clearly didnt give a damn at all, didnt inspect the fries but gave me a refund for the order without even looking at the tray I told him to inspect because they weren't fully cooked. Not a single gle employee gave a damn in any way. Please avoid this location. I am submitting this to both the regional rep and head office. This is a health risk.
I used the drive-thru today and it was smooth from start to finish. Staff were polite, efficient, and had my order ready right away. Super fast and friendly. Specifically the store manager Suraj helped me a lot to decide my order. Highly recommended!
Everything ( all of the plaza closes at 10pm ) restrooms too.
Staff used to be so friendly and welcoming. Now they are in such a rush you can barely get your order out.
Loading...