I used to frequent here it was a good spot however today, Dec 31 I got my usual combo with 3 items, sweet and sour pork, spare ribs and lemon chicken with chow mein, everything was okay until I had the pork, I have about 13 years of professional chef work experience and I'm telling you that pork was foul, I almost threw up on the table, I calmly and professionally approached the counter ( I waited until nobody was there) and I told the individual who served me that there is something wrong and they can't serve that, I was met with a defensive reaction " I'm not the one who cooks it" and I reassured them I'm not trying to light you up, I knew they were having a rough day, I was gentle but I told them to tell the managers. The worker was younger and handled it pretty well, I made sure to be gentle and not cause a scence however I'm a professional, which leads me to wonder how and why I was served something that destroyed my appetite and my trust in the safety practices at Tan Tan wok. I hope the business isn't reheating food from previous days and exposing it to the danger zone for the sake of saving money. On a lighter note the ribs were delicious however when it comes to food safety and potential exposure to contaminated product I don't play around.
Atmosphere: 3
Food: 1
Service: 1
Christopher Meisenheimer
Maybe they had a bad day but the noodles l suspect were warmed over from the day before and were tasteless. The other item was fine however. If food is being kept for too long in the fridge there's a risk of food poisoning. It would be useful to label the food items for the customer.
Atmosphere: 4
Food: 1
Service: 4
maria thibault
Food is really good!!! The workers are very kind and respectful would go again:)))
Atmosphere: 5
Food: 5
Service: 5
Aidan Peever
Beautiful spread. Perfect for supper!! Meat was tender vegetables perfectly firm.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sesame Chicken
lucas
It's one of my favorite spots in town. My friend and I visit often because the variety on the menu is fantastic. The staff has always been great. Delicious food at a great price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Trinity Sàfri
Staff was arrogant when the order was being placed. The food was not good whatsoever. The chicken seemed stale and was like rubber (making my mom sick)
When we went to ask for a refund, they called two other people from the back, who asked what we got and argued that those are "top sellers" and "there is nothing wrong with the food here"
They eventually offered a replacement, which to be honest was no better. Had they had better customer service, I would have let it go without a review.
Atmosphere: 1
Food: 1
Service: 1
claire manson
One of my favourite places in town. My friend and I often go here because of the selection they have. Never had an issue with the staff, but I sometimes feel bad for them. Seen more than once a racist customer come along (because they're a chinese restaurant?), so I try to be nicer to them than other restaurant staff.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sesame Chicken
allen sun
I have been eating this restaurant since my childhood, and I love their sesame chicken and beef pepper very much. Every time I try some new dishes here, I am amazed and highly recommend a Chinese restaurant！！！
Atmosphere: 5
Food: 5
Service: 5
Skira Macintyre
Worst Chinese food ever , rice and chow mein is dry ..chicken balls were SO hard and I went to try and get new ones and they just kept saying that they were soft and didn’t want to refund or give me new ones.. Worst custom service and super unprofessional. Then they laughed at me while I was walking away. Prices are crazy and quality isn’t good at all. I’d give it a zero if I could.
Atmosphere: 1
Food: 1
Service: 1
Sherry McLeod
I can’t give this place a lower review! I was served cold food and wasn’t offered any fresh food.
I used to frequent here it was a good spot however today, Dec 31 I got my usual combo with 3 items, sweet and sour pork, spare ribs and lemon chicken with chow mein, everything was okay until I had the pork, I have about 13 years of professional chef work experience and I'm telling you that pork was foul, I almost threw up on the table, I calmly and professionally approached the counter ( I waited until nobody was there) and I told the individual who served me that there is something wrong and they can't serve that, I was met with a defensive reaction " I'm not the one who cooks it" and I reassured them I'm not trying to light you up, I knew they were having a rough day, I was gentle but I told them to tell the managers. The worker was younger and handled it pretty well, I made sure to be gentle and not cause a scence however I'm a professional, which leads me to wonder how and why I was served something that destroyed my appetite and my trust in the safety practices at Tan Tan wok. I hope the business isn't reheating food from previous days and exposing it to the danger zone for the sake of saving money. On a lighter note the ribs were delicious however when it comes to food safety and potential exposure to contaminated product I don't play around.
Atmosphere: 3
Food: 1
Service: 1
Maybe they had a bad day but the noodles l suspect were warmed over from the day before and were tasteless. The other item was fine however. If food is being kept for too long in the fridge there's a risk of food poisoning. It would be useful to label the food items for the customer.
Atmosphere: 4
Food: 1
Service: 4
Food is really good!!! The workers are very kind and respectful would go again:)))
Atmosphere: 5
Food: 5
Service: 5
Beautiful spread. Perfect for supper!! Meat was tender vegetables perfectly firm.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sesame Chicken
It's one of my favorite spots in town. My friend and I visit often because the variety on the menu is fantastic. The staff has always been great. Delicious food at a great price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Staff was arrogant when the order was being placed. The food was not good whatsoever. The chicken seemed stale and was like rubber (making my mom sick)
When we went to ask for a refund, they called two other people from the back, who asked what we got and argued that those are "top sellers" and "there is nothing wrong with the food here"
They eventually offered a replacement, which to be honest was no better. Had they had better customer service, I would have let it go without a review.
Atmosphere: 1
Food: 1
Service: 1
One of my favourite places in town. My friend and I often go here because of the selection they have. Never had an issue with the staff, but I sometimes feel bad for them. Seen more than once a racist customer come along (because they're a chinese restaurant?), so I try to be nicer to them than other restaurant staff.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sesame Chicken
I have been eating this restaurant since my childhood, and I love their sesame chicken and beef pepper very much. Every time I try some new dishes here, I am amazed and highly recommend a Chinese restaurant！！！
Atmosphere: 5
Food: 5
Service: 5
Worst Chinese food ever , rice and chow mein is dry ..chicken balls were SO hard and I went to try and get new ones and they just kept saying that they were soft and didn’t want to refund or give me new ones.. Worst custom service and super unprofessional. Then they laughed at me while I was walking away. Prices are crazy and quality isn’t good at all. I’d give it a zero if I could.
Atmosphere: 1
Food: 1
Service: 1
I can’t give this place a lower review! I was served cold food and wasn’t offered any fresh food.
Food: 1
Service: 1
Restaurantji Recommends
Best of ribs &
Atmosphere: 5
Food: 5
Service: 5
Yummmy. Great price for
Atmosphere: 1
Food: 5
Service: 4
Food was not upto the mark. It was half cooked and they were very rude while taking order. Worst experience..
Atmosphere: 1
Food: 1
Service: 1
Food wasn't good at all!
Nothing could be better than this . The amount of food and the quality. We are impressed. We will be back. Thank you guys.
Loading...