Tim Hortons

1050 Cassells St, North Bay
(705) 474-3233

Recent Reviews

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Emma Smith

My service here was fantastic. The staff were super attentive and it was by far the best service I have ever had at a Time Hortons. They made a small error on my wrap (I accidentally ordered the wrong item, completely my fault) and they fixed it, as well as made it super large to apologize, even though it was my error. They were truly fantastic workers and this location is lucky to have them

Atmosphere: 5

Food: 5

Service: 5

Bran

Horrible customer service, horrendous wait times.AVOID this one at all cost.

Atmosphere: 1

Food: 1

Service: 1

Jack Everest

If you are on a long trip, dont stop here

No Washroom
Not many items in stock
No chairs/tables

James Taylor

Staff is great and friendly though sometimes it seems they struggle with a fast paced environment at times when theres a lot of people, and the have taken back food after I have touched it to check if it was made properly and did not throw it out. Unsure what happened to it but I know it wasn't thrown out I personally wouldn't want to have a meal someone else touched

Atmosphere: 3

Food: 4

Service: 3

Dennis John Chadbourne

Coffee fix

Food: 5

Service: 5

Dawn Ouimette

Great customer service, quick service but it's quite unfortunate they had to remove the seating area and close off the walk-in space so much. Understandable but disappointing

Atmosphere: 1

Food: 2

Service: 3

Lex Seguin

I would recommend going to a different Timmie’s if possible, it’s basically a kiosk, no tables or chairs. No bathrooms either.
Food isn’t bad when it’s correct, which it often isn’t.
My filled timbits were not filled, and a few months ago I got yelled at by an employee after she gave me the wrong order. When I went there today, she was still working there.

Atmosphere: 1

Food: 3

Service: 3

Ron B

It's Tim's... Sometimes it's ok .. others, not so much.

Kristy Palmer

Nov 9th/25 staff on the evening shift did such a great job of handling being short staffed.They were both diligent, caring and did a great job.The amount of preasure they must of been enduring, they kept their cool and composure.Good job Drive Thru gents and rest of the team if anyone was in the back!

Atmosphere: 5

Food: 5

Service: 5

Paul Stowe (Warmachine88)

The girl with the phoenix tattoo on her neck is so cute and sweet. She displayed genuine professional customer service behavior during my visit

Atmosphere: 5

Food: 1

Service: 5

Krida Maniezzo

Was just here, at 1:45p the from worker was being unnecessarily rude to a customer ordering Tim bits. The staff was huffing, raising her voice, and not listening. It was really uncomfortable to see.

Atmosphere: 1

Food: 1

Service: 1

Zoe Bennison

I went there last week and ordered a frozen lemonade and a hashbrown when they gave me my frozen lemonade the man said it wouldn’t be too long for my hash brown….. 20 minutes later still no sign of my hashbrown my friend asked how long it would be till my hashbrown he said 4 minutes ish… 15 minutes later still no sign. All of the sudden I hear a voice saying “there’s no more hashbrowns don’t sell them” no one came and told me and I was late to get back to school so I had to leave and I didn’t get a refund. worst experience.

Atmosphere: 1

Food: 1

Service: 1

Jerry MacDonald

I am confused. Is steeped tea supposed to be steeming hot, hot, warm, tepid or cold. I am never sure anymore from many Tim Hortons but today mine here was warm, last visit it was room temperature replaced with almost hot. Others tend to vary somewhere in between. I alway thought tea was meant to be served hot enough you needed a sleeve. Do any Tim Hortons serve steeped tea like this. I can't seem to find many that do. Lakeshore and Marshall Tim's does so on an occasional basis. So can someone tell me what is the correct temp for steeped tea?

Atmosphere: 3

Food: 2

Service: 4

tyler piche

I ordered two breakfast sandwiches a iced coffee and an apple fritter while the food was fine the service was horrible it seemed they're much to preoccupied with making sure there drive through time is down while the in-store service is left to wait over 20 minutes for a simple order

Atmosphere: 1

Food: 3

Service: 1

brandon moniz

No gluten free or lactose options

Atmosphere: 2

Food: 5

Service: 3

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