Michelle is extremely friendly and very professional service. I highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Kay Ho
Overall, the prices are reasonable and the taste is acceptable
Atmosphere: 3
Food: 4
Service: 4
Dave Lehman
PLEASE READ TO BOTTOM.
This should have been written a very long time ago…. (But I just learned how).
A few years ago, my wife and I (and sometimes with friends) used to enjoy going to Captains Catch for a great meal. However two years ago, on my birthday, my wife and I, with relatives visiting from another city, went there for dinner. We all ordered our meals, and yet got only a portion of what we ordered. Of course a year later, for my birthday, again, my wife and same relatives from another city, went to Captain’s Catch yet again. In the area which we sat, no one was there. We all made our orders, and yet having made full orders, I had ordered lobster which would come with vegetables and noodles, and what ever. They brought me one lobster, no head, no claws, hardly anything. No vegetables, noodles, nor anything else. Yet charged FULL PRICE. Soon there after, more people came in and sat in our area. Many had exactly what I ordered, which really confused me. I was really confused, and so I consulted the lady serving us. From what in understood, it was the cook or the way others ordered, having maybe phrased it differently then me to get exactly what I ordered, or something. The more I spoke to lady serving us, the less it made sense to me. I heard something about the chef or cook or what ever. I just think that others should be made aware of this. I may add, having spoken to the people that were with me, at which point I remembered… Whilst we were all making our order, the lady serving us, yet on the phone, would not hang up whilst taking our order.
Further more, in the garbage bin behind Captain’s Catch, people are throwing away a mattresses, or a mattress. Yet with all the bed bugs spoken about in the area, I would see this as unsafe near a restaurant. In passing this on, I would be safe to say I had only seen once, myself. But once is enough for me.
FOLLOW UP…
Today, Wednesday August, 13, the lady who served me , saw me in the area, and approached me. Referring to my review,, the first thing she spoke of was having mattress(es) removed, involving a third party. Yet they had been there for a few weeks AT LEAST, and are still there now.
Following this she went on to say that she was on the phone for work Purposes, whilst taking my order. This was both rude and unprofessional.
Then she went on about our orders. Four of us made our orders (while she was talking on the phone). Yer we all got only a portion of what we ordered. The funny part to that, being, people walked in after my friends and I. They all got full orders which was what we ordered. The lady told me something about how many pounds or what ever. To which I said we all ordered from their menu, saying exactly what we wanted. We never got that. Funny how this morning, she said she was sorry about this, assuming that would make all better. I told her I never got my meal, and I paid a lot of money.
And what I seriously cannot understand, she apologized to me a few times. Then thought all was better, to remove my review or something. YET two birthdays, two years, I never got what I ordered. I paid lots of money. To say sorry does not give me a meal nor the money I lost…
I FEEL PEOPLE SHOULD KNOW THIS…
Atmosphere: 1
Tony Chow
Good food at relaticely affordable prices
Atmosphere: 4
Food: 4
Service: 4
prannoy sharma
I had the sticky chicken rice in Lotus stem, it was brilliant
Atmosphere: 3
Food: 5
Service: 3
Emma Chen
Thank you Michelle 😊 Good is good, wonderful hospitality 😊
Atmosphere: 5
Food: 5
Service: 5
Matthew Oliveira
Food was delicious and reasonably priced. Ordered a set menu for 4 and had leftovers too! Server was very helpful with all of our requests. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Seint Kokokyi
Overall the food was delicious. We got two combos (5 dishes per combo) for $59 each and ordered two different kinds of noodles and squid tentacles. The pork chops, ribs, squid, seafood chow mein, and squid were yummy. The soup was bland. The server was a bit brash and was quick to clear out plates; however, she was attentive in checking to make sure we always had hot tea and brought out clean plates periodically.
Atmosphere: 3
Food: 4
Service: 3
Mia
Food was disappointing. The daily special stew soup tasted terrible. Lobster was okay but not worth the price. Sea bass steamed was average but turned to the best out of all I had ordered. Pork ribs were deeply fried getting dry and hard to chew. Roasted pigeons were not fresh and tasted not good either. The lady served our table tend to lead us ordering more but the food was really disappointing.
Atmosphere: 3
Food: 2
Service: 3
B Lee
I was here for take out and Michelle helped me showing pictures of my food order inquiry with her phone
Michelle always friendly and welcoming! Good service, food are excellent. I love their green bean, fried tofu and minched beef fried rice.
poor man
We’ve been their customers for years. We used to go there every day when we lived nearby. 1. $100 for this amount of food, and we didn’t even order seafood. 2. They asked for tips when we ordered takeout. And We waited about 30 minutes. 3. No rice, no soup, no dessert. I mean how much rice cost..
We used to love their dessert and soup, but for some reason, they stopped giving them out. Very, very sad. We were so happy to see that they survived COVID. Compare to other Cantonese restaurant at least free rice and soup. Hope they will get better soon.
Yuan Sky
The meat in the casserole lamb belly was sour and the fried rice was too dry. Today’s chef was very poor. Disappointed!
James Man
I can’t recommend this restaurant enough! The food is absolutely delicious, with flavors that are truly authentic. Their seafood is surprisingly affordable, yet the quality is top-notch. We find ourselves coming back here often!
Michelle is extremely friendly and very professional service. I highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Overall, the prices are reasonable and the taste is acceptable
Atmosphere: 3
Food: 4
Service: 4
PLEASE READ TO BOTTOM.
This should have been written a very long time ago…. (But I just learned how).
A few years ago, my wife and I (and sometimes with friends) used to enjoy going to Captains Catch for a great meal.
However two years ago, on my birthday, my wife and I, with relatives visiting from another city, went there for dinner.
We all ordered our meals, and yet got only a portion of what we ordered.
Of course a year later, for my birthday, again, my wife and same relatives from another city, went to Captain’s Catch yet again.
In the area which we sat, no one was there.
We all made our orders, and yet having made full orders, I had ordered lobster which would come with vegetables and noodles, and what ever. They brought me one lobster, no head, no claws, hardly anything. No vegetables, noodles, nor anything else. Yet charged FULL PRICE.
Soon there after, more people came in and sat in our area. Many had exactly what I ordered, which really confused me.
I was really confused, and so I consulted the lady serving us.
From what in understood, it was the cook or the way others ordered, having maybe phrased it differently then me to get exactly what I ordered, or something.
The more I spoke to lady serving us, the less it made sense to me. I heard something about the chef or cook or what ever.
I just think that others should be made aware of this.
I may add, having spoken to the people that were with me, at which point I remembered…
Whilst we were all making our order, the lady serving us, yet on the phone, would not hang up whilst taking our order.
Further more, in the garbage bin behind Captain’s Catch, people are throwing away a mattresses, or a mattress. Yet with all the bed bugs spoken about in the area, I would see this as unsafe near a restaurant.
In passing this on, I would be safe to say I had only seen once, myself. But once is enough for me.
FOLLOW UP…
Today, Wednesday August, 13, the lady who served me , saw me in the area, and approached me.
Referring to my review,, the first thing she spoke of was having mattress(es) removed, involving a third party. Yet they had been there for a few weeks AT LEAST, and are still there now.
Following this she went on to say that she was on the phone for work
Purposes, whilst taking my order. This was both rude and unprofessional.
Then she went on about our orders.
Four of us made our orders (while she was talking on the phone). Yer we all got only a portion of what we ordered. The funny part to that, being, people walked in after my friends and I. They all got full orders which was what we ordered.
The lady told me something about how many pounds or what ever. To which I said we all ordered from their menu, saying exactly what we wanted. We never got that.
Funny how this morning, she said she was sorry about this, assuming that would make all better. I told her I never got my meal, and I paid a lot of money.
And what I seriously cannot understand, she apologized to me a few times. Then thought all was better, to remove my review or something.
YET two birthdays, two years, I never got what I ordered. I paid lots of money. To say sorry does not give me a meal nor the money I lost…
I FEEL PEOPLE SHOULD KNOW THIS…
Atmosphere: 1
Good food at relaticely affordable prices
Atmosphere: 4
Food: 4
Service: 4
I had the sticky chicken rice in Lotus stem, it was brilliant
Atmosphere: 3
Food: 5
Service: 3
Thank you Michelle 😊
Good is good, wonderful hospitality 😊
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and reasonably priced. Ordered a set menu for 4 and had leftovers too! Server was very helpful with all of our requests. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Overall the food was delicious. We got two combos (5 dishes per combo) for $59 each and ordered two different kinds of noodles and squid tentacles. The pork chops, ribs, squid, seafood chow mein, and squid were yummy. The soup was bland. The server was a bit brash and was quick to clear out plates; however, she was attentive in checking to make sure we always had hot tea and brought out clean plates periodically.
Atmosphere: 3
Food: 4
Service: 3
Food was disappointing. The daily special stew soup tasted terrible. Lobster was okay but not worth the price. Sea bass steamed was average but turned to the best out of all I had ordered. Pork ribs were deeply fried getting dry and hard to chew. Roasted pigeons were not fresh and tasted not good either. The lady served our table tend to lead us ordering more but the food was really disappointing.
Atmosphere: 3
Food: 2
Service: 3
I was here for take out and Michelle helped me showing pictures of my food order inquiry with her phone
Restaurantji Recommends
Great service, reasonable lunch specials
Michelle always friendly and welcoming! Good service, food are excellent. I love their green bean, fried tofu and minched beef fried rice.
We’ve been their customers for years. We used to go there every day when we lived nearby.
1. $100 for this amount of food, and we didn’t even order seafood.
2. They asked for tips when we ordered takeout. And We waited about 30 minutes.
3. No rice, no soup, no dessert. I mean how much rice cost..
We used to love their dessert and soup, but for some reason, they stopped giving them out. Very, very sad. We were so happy to see that they survived COVID. Compare to other Cantonese restaurant at least free rice and soup. Hope they will get better soon.
The meat in the casserole lamb belly was sour and the fried rice was too dry. Today’s chef was very poor. Disappointed!
I can’t recommend this restaurant enough! The food is absolutely delicious, with flavors that are truly authentic. Their seafood is surprisingly affordable, yet the quality is top-notch. We find ourselves coming back here often!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Fish, Soup, Noodles, Lobster
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