We love good burgers, and Five Guys is one of the greatest burger places we've tried. Their burgers are super tasty and big enough to make a hungry human being full and satisfied. One of the options we really love is to wrap your burger in lettuce instead of buns. It's surprisingly good.
Labla Lala
This was our second visit to Five Guys in Canada, and it was just as great as the first. We were warmly welcomed with a kind and cheerful smile that instantly. Her positive energy truly brightened our day, and we’re so grateful for the wonderful service she provided. Thank you for making our experience even more special — you made a difference for that day for me!
Oh her name was Khushi
Super Intendent
Good but the fries we're not as good as the other two five guys I've been to
Mitch Hecht
Its now just a glorified Indian restaurant. Only 2 indian employees speaking punjabi, small portions now and terrible odours. Very disappointing.
mahmoud soliman
I must say, this was a huge disappointment!! I tried five guys in Paris before and it was amazing. Sadly , this place doesn’t even come close. Walked in to the store, only to get someone taking our order after almost 15 minutes of waiting. Waited for the order almost 30 minutes, order was missing toppings, burger didn’t have any taste, the bun wasn’t fresh. This is by far one of the wort burgers I’ve had. Very poor service, no attention to detail and taste is sub par !!!
Atmosphere: 2
Food: 2
Service: 2
Cardinal
waited 30 minutes for a poutine
Food: 2
Service: 1
Alex Farahpour
I placed an order ( burger) and, after 15 minutes, asked them what happened to my food; the guy said sorry, I can make it now. It takes another 10 minutes. The restaurant had only three tables; five employees were there, and they had nothing to do. I was very disappointed the first time. None of the staff have name tags. I asked the supervisor what is your name? And he said I can not tell you. I left the restaurant without eating because I had a meeting and left. I think the owner of the franchise head office team should visit this store and retrain them on how to manage the orders and, at the same time, take care of the customers,
I need someone to contact me.
Alex
Service: 1
Patrick Daye (Phatriik)
I don't think it should take 20 minutes to get a burger
Rishi Ganguly
Food was okay, customer service was awful. They're not the friendliest crew, at least when I visited.
Atmosphere: 4
Food: 3
Service: 1
Maral A
Updating my review from 5 star to 1 , I ordered a hamberger and it was burnt, I asked them for another one or a refund but they did not accept it and said this is how supposed to be, I will never order anything at this location again , I was a regular customer here and everyone knows whats the difference between a welldone hamburger and a burnt one, please check the photoes
It's one of the best franchise burgers in North America
Wheelchair accessibility: Yes
Recommended dishes: Large Fries, Hamburger
Jessica B
Get the fries too! U won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
karen reiss
The most delicious french fries ever Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Blanche McCoy
Ordered burger, fries, gravy and shake via a food delivery service. The burger was decent, the shake great but the fries and gravy both unbelievable salty ( and I am a salt user). I have ordered from here before and ot had this issue.
Atmosphere: 4
Food: 3
Service: 4
Jacob Philip
First time at 5 guys and would be the last. Horrible fries where not crispy. Burger looked dead.
We love good burgers, and Five Guys is one of the greatest burger places we've tried. Their burgers are super tasty and big enough to make a hungry human being full and satisfied. One of the options we really love is to wrap your burger in lettuce instead of buns. It's surprisingly good.
This was our second visit to Five Guys in Canada, and it was just as great as the first. We were warmly welcomed with a kind and cheerful smile that instantly. Her positive energy truly brightened our day, and we’re so grateful for the wonderful service she provided. Thank you for making our experience even more special — you made a difference for that day for me!
Oh her name was Khushi
Good but the fries we're not as good as the other two five guys I've been to
Its now just a glorified Indian restaurant. Only 2 indian employees speaking punjabi, small portions now and terrible odours. Very disappointing.
I must say, this was a huge disappointment!! I tried five guys in Paris before and it was amazing. Sadly , this place doesn’t even come close. Walked in to the store, only to get someone taking our order after almost 15 minutes of waiting. Waited for the order almost 30 minutes, order was missing toppings, burger didn’t have any taste, the bun wasn’t fresh. This is by far one of the wort burgers I’ve had. Very poor service, no attention to detail and taste is sub par !!!
Atmosphere: 2
Food: 2
Service: 2
waited 30 minutes for a poutine
Food: 2
Service: 1
I placed an order ( burger) and, after 15 minutes, asked them what happened to my food; the guy said sorry, I can make it now. It takes another 10 minutes. The restaurant had only three tables; five employees were there, and they had nothing to do. I was very disappointed the first time. None of the staff have name tags. I asked the supervisor what is your name? And he said I can not tell you.
I left the restaurant without eating because I had a meeting and left.
I think the owner of the franchise head office team should visit this store and retrain them on how to manage the orders and, at the same time, take care of the customers,
I need someone to contact me.
Alex
Service: 1
I don't think it should take 20 minutes to get a burger
Food was okay, customer service was awful. They're not the friendliest crew, at least when I visited.
Atmosphere: 4
Food: 3
Service: 1
Updating my review from 5 star to 1 , I ordered a hamberger and it was burnt, I asked them for another one or a refund but they did not accept it and said this is how supposed to be, I will never order anything at this location again , I was a regular customer here and everyone knows whats the difference between a welldone hamburger and a burnt one, please check the photoes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's one of the best franchise burgers in North America
Wheelchair accessibility: Yes
Recommended dishes: Large Fries, Hamburger
Get the fries too! U won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
The most delicious french fries ever
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Ordered burger, fries, gravy and shake via a food delivery service. The burger was decent, the shake great but the fries and gravy both unbelievable salty ( and I am a salt user). I have ordered from here before and ot had this issue.
Atmosphere: 4
Food: 3
Service: 4
First time at 5 guys and would be the last. Horrible fries where not crispy. Burger looked dead.
Atmosphere: 2
Food: 2
Service: 3
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