Unfortunately the last 2 times we ordered there the ingredients are disappointing. The greens, the proteins, etc. At $86 for 3 people I expect way more. Or at least the old Freshii quality.
Atmosphere: 4
Food: 1
Service: 4
Helsa JA
It is mentioned that they are open till 9 pm. Got there at 7:58 and entered the store. They mentioned they are closed. Why does it say open till 9 pm when they are closed. I wasted my time coming here
Helsa Aliaghaei
It is mentioned that they are open till 9 pm. Got there at 7:58 and entered the store. They mentioned they are closed. Why does it say open till 9 pm when they are closed. I wasted my time coming here
Lorena JJ
This store should close down! Dishonest!!!! I paid 10bucks for a smoothie and she said she gave me a large while the cup was small. Not worth fighting, just walked away. I use to go to other locations all the time for the smoothies and I know it was not right!
Atmosphere: 1
Food: 1
Service: 1
Brian
Why do you represent yourself as a healthy fast food restaurant, yet you have so much transfat in your handhelds? Yikes? I have eaten here so many times. As everyone knows, transfat is very bad for you.
steff singh
Unfortunately I had been let down twice by this Freshii. The staff on the front line are nothing but nice, but I'm not sure who makes the food and/or prepares it. Last week I ordered the Oaxaca bowl with a spinach base instead of rice, and the order was FAR too wet to allow for a spinach base. The more egregious experience which was today, I had ordered the spicy lemongrass soup, and it was FAR too salty. It was as if whoever made it accidentally poured an entire shaker of salt into it. Overall, I cannot say I have been happy with the good quality at this location.
Atmosphere: 4
Food: 1
Service: 4
Nicole T.
Literally never send cutlery when we ask for it. Smoothies inconsistent texture, often out of ingredients or grainy. We order from here often using Uber eats for the office and I think we’re finally just over the inconsistencies and lack of attention to their service. I don’t appreciate the sticker over the drink area of the smoothies, without a straw I don’t want to put my mouth over leftover sticky residue.
Food: 1
Service: 1
Mitra P.
Why I gave 4 star? Well, because recently they reduced the amount of portions but quality is good specially try the smokehouse bowl, it's so tasty
Gaby De La Cruz
Service: not polite. Asked multiple times if I needed help, even when I told them to give me a moment as I look for my previous order.They made the food to quickly for it to be fresh.Food: it's not buddha satay sauce that was used. It was spicy and resembled more teriyaki or curry. TThen I found a carrot that looked like it was half bitten and was not even shredded. The carrots did not taste like it was cooked.At least the chicken was cooked right.This will be my final visit to this location, despite being close to home.I hope it gets better.
Atmosphere: 1
Food: 2
Service: 1
Joseph E
Found a couple hairs in my food, that’s all I should have to say. But… the chicken was not cooked good and the bowl was 80% rice, even though I ordered other stuff on the
Brown broccoli clearly not fresh and the smoothie doesn’t taste anything like a fresh smoothie, watered down.
D C
The staff are friendly and fast. I substituted the base with quinoa, and I was charged an extra dollar. My location downtown doesn't charge.
Atmosphere: 3
Food: 5
Service: 5
Greywolf89
Dreadful service. Unable to answer a simple question over the phone regarding Keto options, specifically regarding a particular salad. Neither staff member had any idea what they were being asked.
George Leon
The not so Freshii. It’ll be the last time coming here. It’s the second time getting Broccoli that had gone bad. First with bad broccoli, fine. But the second time and also having cucumber that was gross. No thanks, I’ll pass on this place considering the option in the plaza and the plaza next door. Service was slow and the lady had attitude because she didn’t have edamame and I ask what I can replace it with. This place isn’t cheap, so to have bad veggies, lack of options when your speciality is veggies and your name is freshii. Also, it worth noting that she worked the till with her gloves and made some of the food with those same gloves.
Yasaman Bahremand
This location seems to be very understaffed. And the two staff that were working were very very slow. They seemed to be in no rush at all to get the orders done. It took very long to get our food, and this is supposed to be a fast food restaurant. It was very frustrating to watch the staff wall around leisurely while we were waiting for our food.
Unfortunately the last 2 times we ordered there the ingredients are disappointing. The greens, the proteins, etc. At $86 for 3 people I expect way more. Or at least the old Freshii quality.
Atmosphere: 4
Food: 1
Service: 4
It is mentioned that they are open till 9 pm. Got there at 7:58 and entered the store. They mentioned they are closed. Why does it say open till 9 pm when they are closed. I wasted my time coming here
It is mentioned that they are open till 9 pm. Got there at 7:58 and entered the store. They mentioned they are closed. Why does it say open till 9 pm when they are closed. I wasted my time coming here
This store should close down! Dishonest!!!! I paid 10bucks for a smoothie and she said she gave me a large while the cup was small. Not worth fighting, just walked away. I use to go to other locations all the time for the smoothies and I know it was not right!
Atmosphere: 1
Food: 1
Service: 1
Why do you represent yourself as a healthy fast food restaurant, yet you have so much transfat in your handhelds? Yikes? I have eaten here so many times. As everyone knows, transfat is very bad for you.
Unfortunately I had been let down twice by this Freshii. The staff on the front line are nothing but nice, but I'm not sure who makes the food and/or prepares it. Last week I ordered the Oaxaca bowl with a spinach base instead of rice, and the order was FAR too wet to allow for a spinach base. The more egregious experience which was today, I had ordered the spicy lemongrass soup, and it was FAR too salty. It was as if whoever made it accidentally poured an entire shaker of salt into it. Overall, I cannot say I have been happy with the good quality at this location.
Atmosphere: 4
Food: 1
Service: 4
Literally never send cutlery when we ask for it. Smoothies inconsistent texture, often out of ingredients or grainy. We order from here often using Uber eats for the office and I think we’re finally just over the inconsistencies and lack of attention to their service. I don’t appreciate the sticker over the drink area of the smoothies, without a straw I don’t want to put my mouth over leftover sticky residue.
Food: 1
Service: 1
Why I gave 4 star? Well, because recently they reduced the amount of portions but quality is good specially try the smokehouse bowl, it's so tasty
Service: not polite. Asked multiple times if I needed help, even when I told them to give me a moment as I look for my previous order.They made the food to quickly for it to be fresh.Food: it's not buddha satay sauce that was used. It was spicy and resembled more teriyaki or curry. TThen I found a carrot that looked like it was half bitten and was not even shredded. The carrots did not taste like it was cooked.At least the chicken was cooked right.This will be my final visit to this location, despite being close to home.I hope it gets better.
Atmosphere: 1
Food: 2
Service: 1
Found a couple hairs in my food, that’s all I should have to say. But… the chicken was not cooked good and the bowl was 80% rice, even though I ordered other stuff on the
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Brown broccoli clearly not fresh and the smoothie doesn’t taste anything like a fresh smoothie, watered down.
The staff are friendly and fast. I substituted the base with quinoa, and I was charged an extra dollar. My location downtown doesn't charge.
Atmosphere: 3
Food: 5
Service: 5
Dreadful service. Unable to answer a simple question over the phone regarding Keto options, specifically regarding a particular salad. Neither staff member had any idea what they were being asked.
The not so Freshii. It’ll be the last time coming here. It’s the second time getting Broccoli that had gone bad. First with bad broccoli, fine. But the second time and also having cucumber that was gross. No thanks, I’ll pass on this place considering the option in the plaza and the plaza next door. Service was slow and the lady had attitude because she didn’t have edamame and I ask what I can replace it with. This place isn’t cheap, so to have bad veggies, lack of options when your speciality is veggies and your name is freshii. Also, it worth noting that she worked the till with her gloves and made some of the food with those same gloves.
This location seems to be very understaffed. And the two staff that were working were very very slow. They seemed to be in no rush at all to get the orders done. It took very long to get our food, and this is supposed to be a fast food restaurant. It was very frustrating to watch the staff wall around leisurely while we were waiting for our food.