Other than the scary door when you open too fast and hard and it bangs against the doorstopper its a good Gong Cha location!
I always get the Wintermelon milk tea, decided to try something new today and got the 2J Brown Sugar Oolang Milk tea, it was pretty good!
Gong cha tend to be on the sweeter side so I suggest you request 30-50% sugar instead of the standard 70%.
Nha Nguyen
Missing pearl in my milk tea. What is the point of drinking milktea without pearl????????
Rabyea
Had pearl milk tea 🧋
max
Great customer service. Not sure who the worker was, but they were very polite and answered all of my questions. The drink was great as well. Will come again 👍
Dilu
Very bad customer service. The barista didn’t smile or greet me and clearly was not in any mood to take my order. I asked about non dairy options and he appeared to not care about if they even offered such options. I ordered the honey oat milk tea with 50% sugar and it tasted extremely sweet and watery.
Yessica
This place is an absolute trainwreck! It’s only 9pm, with a posted closing time of 12am, and they’re already checked out. It’s a long weekend—do they not grasp the concept of expecting a crowd? Zero foresight. No pearls available for drinks, and not even a hint they’ll bother making more. Infuriating! The Korean server wasn’t rude, but the amount of care he gave was a solid zero—like he was auditioning for a statue. One star is more than this sorry excuse for a store deserves for their pathetic service and complete lack of effort.
Philip Rumble
Gong Cha Is lovely place to sit down a get studying done or even work an the employees are great also Amazing customer service
JOYOE GI
The staff was so rude. The menu was so terrible.
Laura Le
Their pearl milk tea is super bland. I’m not paying $8 just to buy something that tastes like tap water. Definitely never going back!
This cozy spot near the subway offers unique drinks like red velvet bubble tea (Oreo-like) and hot taro milk tea, perfect for chilly days. Their fluffy bubble waffles pair perfectly with the drinks, and they’re pet-friendly too! Must-try: Mont Blanc chestnut bubble tea (tastes like Cheerios) and their refreshing peach slushes. A delightful experience!
kamya patel
Good customer service. And taste was really good.
abbb z
After waiting for a long time, the door did not open. There was no one at all. The alarm clock kept ringing inside. It was cold and windy. After waiting for so long, it was not at all that the door opened at twelve o'clock. I was really speechless.
Shen Cgv
Worst customer service ever. I bought 2 glasses and the aloe vera was old and sour, I had to throw it away because it wasn't drinkable and I had the worst diarrhea experience of my life.
Deanna Whitely
This place has absolutely terrible customer service. They don't acknowledge customers unless calling out an order number which can be time consuming when they're busy - as is the same for many of these bubble tea places. Might as make it self serve at this rate and ask customers to make their own order 🙃
Joshep was very professional and helpful
Other than the scary door when you open too fast and hard and it bangs against the doorstopper its a good Gong Cha location!
I always get the Wintermelon milk tea, decided to try something new today and got the 2J Brown Sugar Oolang Milk tea, it was pretty good!
Gong cha tend to be on the sweeter side so I suggest you request 30-50% sugar instead of the standard 70%.
Missing pearl in my milk tea. What is the point of drinking milktea without pearl????????
Had pearl milk tea 🧋
Great customer service. Not sure who the worker was, but they were very polite and answered all of my questions. The drink was great as well. Will come again 👍
Very bad customer service. The barista didn’t smile or greet me and clearly was not in any mood to take my order. I asked about non dairy options and he appeared to not care about if they even offered such options. I ordered the honey oat milk tea with 50% sugar and it tasted extremely sweet and watery.
This place is an absolute trainwreck! It’s only 9pm, with a posted closing time of 12am, and they’re already checked out. It’s a long weekend—do they not grasp the concept of expecting a crowd? Zero foresight. No pearls available for drinks, and not even a hint they’ll bother making more. Infuriating! The Korean server wasn’t rude, but the amount of care he gave was a solid zero—like he was auditioning for a statue. One star is more than this sorry excuse for a store deserves for their pathetic service and complete lack of effort.
Gong Cha Is lovely place to sit down a get studying done or even work an the employees are great also Amazing customer service
The staff was so rude. The menu was so terrible.
Their pearl milk tea is super bland. I’m not paying $8 just to buy something that tastes like tap water. Definitely never going back!
Restaurantji Recommends
This cozy spot near the subway offers unique drinks like red velvet bubble tea (Oreo-like) and hot taro milk tea, perfect for chilly days. Their fluffy bubble waffles pair perfectly with the drinks, and they’re pet-friendly too! Must-try: Mont Blanc chestnut bubble tea (tastes like Cheerios) and their refreshing peach slushes. A delightful experience!
Good customer service. And taste was really good.
After waiting for a long time, the door did not open. There was no one at all. The alarm clock kept ringing inside. It was cold and windy. After waiting for so long, it was not at all that the door opened at twelve o'clock. I was really speechless.
Worst customer service ever. I bought 2 glasses and the aloe vera was old and sour, I had to throw it away because it wasn't drinkable and I had the worst diarrhea experience of my life.
This place has absolutely terrible customer service. They don't acknowledge customers unless calling out an order number which can be time consuming when they're busy - as is the same for many of these bubble tea places. Might as make it self serve at this rate and ask customers to make their own order 🙃
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