The crew members were not friendly at all. I ordered a veg burger because I am a vegetarian and wanted to know if the mayonnaise was eggless. When I asked, the girl shouted back, "What do you mean?" It was very rude.
I also asked if they had any combos with a burger and fries, and she said no. However, when they handed me a paper with discounts and offers, I saw that they had an option for a burger and fries combo. Please ensure your staff are knowledgeable about the menu and what they are serving. The girl had no idea whether the mayonnaise was eggless or even about any other sauces, so I ended up having my burger without any sauce.
Additionally, while I was eating, they were sweeping the floor, which I found very unprofessional. Please make sure your workers are polite, attentive to customers, and maintain a clean and respectful environment.
I will not be coming back.
Atmosphere: 1
Food: 2
Service: 1
romi s.
ZERO STARS.
I was severely in pain and had to use a bathroom urgently. The staff working on the night of November 23, 2024 would not let me in, not even 5 minutes after close (10:00 p.m.). I asked in a kind and respectful manner TWICE, explaining that I was in pain. The woman (I believe was the shift manager) who did not let me in claimed her name is Sveta, but I find that hard to believe. Absolutely disgusting behaviour, goes against Canadian values. It would not hurt people to be KIND. Do yourselves a favour and go to Swiss Chalet next door instead.
Jay Penney
doors suck. You cannot see them from outside and it looks very uninviting
Atmosphere: 4
Food: 4
Service: 5
Polo G
Good and tasty burger
Atmosphere: 4
Food: 5
Service: 4
Balasundram Gurubaran
Customer service root
matt oleary
Both times I been there waiting over 10 mins for my frozen drink and both times after 10 mins the employee came out to offer other drinks. Owners fix and maintenance your equipment.
Service is very poor but its it's very quiet and great to take family and couples.
Atmosphere: 5
Food: 5
Service: 1
Nux
I order from here quite often and normally have no issues. Staff are always great and I never have to wait long. Today, something odd happened, though: the Angus burger I ordered and brought home to my mom had a hard yellow piece of plastic in it. My mom bit into it and couldn't finish the rest of her burger. It's alarming and gross. I kept the plastic bit (see photo) and want to be refunded for the burger. Also hope no one else experiences something like this.
Atmosphere: 5
Food: 1
Service: 5
Chris Robb (My Living Soil)
It's fine but I'm still hungry after eating a meal ffs
Floro Fides San Buenaventura
Great fast food restaurant
Atmosphere: 5
Food: 5
Service: 4
Human Being
Having been to at least 20 different Harvey's locations, I can honestly state that this location was BY FAR, the worst.
The crew members were not friendly at all. I ordered a veg burger because I am a vegetarian and wanted to know if the mayonnaise was eggless. When I asked, the girl shouted back, "What do you mean?" It was very rude.
I also asked if they had any combos with a burger and fries, and she said no. However, when they handed me a paper with discounts and offers, I saw that they had an option for a burger and fries combo. Please ensure your staff are knowledgeable about the menu and what they are serving. The girl had no idea whether the mayonnaise was eggless or even about any other sauces, so I ended up having my burger without any sauce.
Additionally, while I was eating, they were sweeping the floor, which I found very unprofessional. Please make sure your workers are polite, attentive to customers, and maintain a clean and respectful environment.
I will not be coming back.
Atmosphere: 1
Food: 2
Service: 1
ZERO STARS.
I was severely in pain and had to use a bathroom urgently. The staff working on the night of November 23, 2024 would not let me in, not even 5 minutes after close (10:00 p.m.). I asked in a kind and respectful manner TWICE, explaining that I was in pain. The woman (I believe was the shift manager) who did not let me in claimed her name is Sveta, but I find that hard to believe. Absolutely disgusting behaviour, goes against Canadian values. It would not hurt people to be KIND. Do yourselves a favour and go to Swiss Chalet next door instead.
doors suck. You cannot see them from outside and it looks very uninviting
Atmosphere: 4
Food: 4
Service: 5
Good and tasty burger
Atmosphere: 4
Food: 5
Service: 4
Customer service root
Both times I been there waiting over 10 mins for my frozen drink and both times after 10 mins the employee came out to offer other drinks. Owners fix and maintenance your equipment.
Atmosphere: 3
Food: 4
Service: 1
The angus burger was ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Burger, Burgers, Burger Combo
Why are timing till 12 AM if your drive thru closes at 11:45?
Not too bad!
Vegetarian options: The vegie burger is not the best, but it's a little expensive for the quality
Food: 3
Andres the best
Restaurantji Recommends
Service is very poor but its it's very quiet and great to take family and couples.
Atmosphere: 5
Food: 5
Service: 1
I order from here quite often and normally have no issues. Staff are always great and I never have to wait long. Today, something odd happened, though: the Angus burger I ordered and brought home to my mom had a hard yellow piece of plastic in it. My mom bit into it and couldn't finish the rest of her burger. It's alarming and gross. I kept the plastic bit (see photo) and want to be refunded for the burger. Also hope no one else experiences something like this.
Atmosphere: 5
Food: 1
Service: 5
It's fine but I'm still hungry after eating a meal ffs
Great fast food restaurant
Atmosphere: 5
Food: 5
Service: 4
Having been to at least 20 different Harvey's locations, I can honestly state that this location was BY FAR, the worst.
Loading...