Mr.Sub
3885 Keele St, North York
(416) 638-6699
Recent Reviews
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Absolutely gem of a man behind the counter. Learned some new things about this lovely red barn. Super kind, super fast, and super fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Turkey Cheese Lettuce Tomatoes and Mayo Wrap& Vegetables Soup, Turkey Cheese Lettuce & Tomato Wrap, Spicy Breaded Chicken Sandwich on Mozza Cheader Bread, Small South West Thai Chicken Wrap Combo, Small Breaded Chicken Sub, Small Canadian Club Sub Combo, Large Steak & Cheese Sub, Small Spicy Breaded Chicken Sub
So unhygienic , forget eating here.
Atmosphere: 1
Food: 1
Service: 1
Date: 25/09/24, 8:30 PM
Subject: Unacceptable Wait Times and Poor Management
It is unacceptable that the owner leaves only one employee to handle all orders. There was a line of 5-6 people, and the wait times were ridiculous—it took 25 minutes for my order to be completed. Your policy of prioritizing walk-ins caused significant delays, with customers waiting over 20 minutes. This led to unnecessary confrontations and put undue pressure on the employee, who was clearly overwhelmed.
I strongly suggest you reconsider this policy. No employee should feel afraid of losing their job for being unable to keep up in such unreasonable conditions. Poor management like this leads to a terrible customer experience.
I give this place 1 star as the experience was terrible.
Nice service
Atmosphere: 5
Food: 5
Service: 5
The vegetable toppings are rotten and they don't have the decency to remove it or even try to hide it form the customer. Dirty run down establishment. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Pungti (I hope that's spelled correctly) WAS AMAZING!
She was the definition of great customer service! Very happy and sweet, smiles all around and is just a joy to talk with!
I'd definitely come back to this location to see her again! She definitely made my night after a hard day's work!
Thank you Pungti!
Atmosphere: 5
Food: 5
Service: 5
This location is probably one of the most filthiest restaurants I've ever visited. Every area of this restaurant was dirty which includes the floor, tables, chairs, ceilings and even behind the counter. You can see by the pictures that I'm not even exaggerating! Those tomatoes were practically dissolving! The sauce bottles appear that they have not been cleaned in several months! The Debit Terminal is not secured so criminals can easily access/replace the machine with a fraudulent one. You can clearly see that the counters have not been wiped in a long while. It scares me to think what the back area looks like. I would not recommend this location, there are plenty of other locations that take more pride in their restaurants' appearance.
Parking: Parking lot isn't space-lined, you just have to find a place to park. There's also a big pothole as you're leaving the parking lot.
Atmosphere: 1
Food: 2
Service: 1
Harsh was awesome. The food was great! awesome customer service. Me and my friend will be returning :)))
Atmosphere: 5
Food: 5
Service: 5
Special shout out to Pipa! You are the best and you are right! The sandwhich was more than amazing! Thank You.❤️
Atmosphere: 5
Food: 5
Service: 5
The food was all soggy and I found a hair I was disgusted by this place it was so smelly and it tasted so bad
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Ate a Louisiana Pepper Chicken sub. A nice spicy heat to it, and the brownie and drink were great. No good lettuce. The bathroom was a little messy, but service was good.
Wheelchair accessibility: Wheelchair bar in bathroom but door is typical handle
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Grilled Chicken Sub
!! This place and its washrooms are rotten and dirty ! Very Unhealthy !
Atmosphere: 1
Food: 1
Service: 1
First of all, fix the big hole at the exit of your parking lot!!!!! Ordered 2 assorted subs, both were disgustly sour. Horrible experience.
Customer service was good, I don’t think the chicken was cooked properly.
Atmosphere: 3
Food: 2
Service: 3
If you are going to order, go in person. Delivery is unreliable and I either don't get specific items, or no order at all depending on who they get to deliver it
Atmosphere: 1
Food: 1
Service: 1
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