Qoola FRESH

Stopped by for lunch—food wasn’t bad, but the service was passive-aggressive. The reviews here say it all.

Food: 3

Service: 1

best sandwich i’ve ever had in my life i get one every time i go down to york im so in love with this grilled cheese sandwich you guys have no idea you gotta get one

Atmosphere: 5

Food: 5

Service: 5

First of all, listen it’s great food & I adore coming here. However, there’s two workers who are always giving attitude when I’m there. I always ask for gluten free bread, one lady runs to the back and check, looking annoyed/rolling eyes because she’s dealing with other things, which I understand. I feel like I’m inconveniencing them when they have a gluten free option on their menu. and the lady with the glasses responded asking if I wanted the regular focaccia bread on top of the counter because the gluten free slice was small.. I emphasized I needed to have any “gluten free” bread option, I’ll feel sick with regular bread. It just sucks, the manager had mentioned that when I come back they’d ensure they’d have more gluten free bread. Again, the sandwich is phenomenal when I ordered it but I wish they just ensured they have more gluten free bread. Not to mention I saw a dark black/brown hair in my salad once in which I tossed(I have blonde hair).. I apologize for complaining, it’s my favourite place at york to eat.. but I just wish they had more stock in gf options or provide more clarification in what is gf & wish the service was more positive overall. it’s unfortunate because the place has such great healthy food options. I hope it’s better when I go in the future.

Atmosphere: 3

Food: 4

Service: 1

Qoola fresh has become a go-to for me whenever I need to get something nutritious and tasty. This place is singlehandedly making sure I don't go nutrient deficient

They are open during hours when most stores in York Lanes aren't yet, or when others are closed

The salads here taste good, and the portions are so big (the Rocket Arugula is 10/10). Never knew I would crave salad in my life 😭

The power and yogurt bowls also have a lot of variety and texture, and the avocado toast is good for when you aren't too hungry

The staff are also nice as well. When someone accidentally took my salad order, they made me another free of charge :)

Atmosphere: 5

Food: 5

Service: 5

Açaí bowls weren’t even açaí. They blended berries and called it açaí…

Atmosphere: 2

Food: 2

Service: 4

I went there today for lunch. There was a short Asian lady who took my order and she was straight up in a bad mood and seemed very hostile. The girl who made my order wasn’t friendly either and gave me less portions so when I asked her to add a bit more of what I liked, she was straight up judgemental and unfriendly. I had a bad experience today with this place. They need to teach their staff how to do a service job!

Atmosphere: 1

Food: 3

Service: 1

I bought a bowl of fruits today morning like I always do. I walk in and the guy tried to make a slick comment about me coming in but he doesnt know I know and heard what he said. then the woman was laughing like shi funny. the staff are soo rude. the food isnt even that nice that's why I always get fruits. yall rude. do better.

Atmosphere: 1

Food: 3

Service: 1

Love their Mediterranean sandwich and their fruits! Nice customer service as well. :)

Atmosphere: 5

Food: 5

Service: 5

Trust me when I say that it’s not worth your money coming here. I’ve been a regular customer since 1st year of my studies at York university and I am in my 3rd year now. I always order the yogurt power bowl and I realized that they progressively started putting less of the ingredients while increasing their prices. I asked the manager of the restaurant if they charge extra if I ask for an extra serving of a specific ingredient and she clearly said that they don’t charge extra. I shouldn’t have to ask for an extra serving if they weren’t being so stingy in the first place. Since they said they didn’t charge extra, I kept coming. Then out of nowhere, they saw me coming in to order and claimed that they charge for the extra serving when they already know who I am. Very disappointed and never coming back because of how rude and cheap the service was.

Atmosphere: 1

Food: 1

Service: 1

Their food( specifically the toast and avocado and egg) was superb. It was a Really tasty!! Mouth watering! Lip smacking!

Food: 5

Service: 5

Their food( specifically the toast and avocado and egg) was superb. It was a Really tasty!! Mouth watering! Lip smacking!

Food: 5

Service: 5

Their food( specifically the toast and avocado and egg) was superb. It was a Really tasty!! Mouth watering! Lip smacking!

Food: 5

Service: 5

Their food( specifically the toast and avocado and egg) was superb. It was a Really tasty!! Mouth watering! Lip smacking!

Food: 5

Service: 5

One of the healthiest store in York University York Lanes mall

Vegetarian options: Either salad, sandwiches and wraps

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Butter Smoothie Powerbowl, Bagel and Cream Cheese Salmon and Cucumber Sandwich, Grilled Chicken Sandwich, Breakfast Power Bowl, Avocado Toast with Smoked Salmon

LOVE THIS PLACE!! If you’re looking for a breakfast/lunch spot with healthy, fresh ingredients and tastes amazing this is the place to go. The grilled chicken qinuoa wrap with balsamic vinaigrette is delicious and their smoothies never disappoint. The staff are always so friendly and accommodating. Highly recommend!