Kudos to Maria, Rio, John, Roan for excellent service and making the coffee with high standard. The only Starbucks branch in Toronto that exceeds my expectations when it comes to customer service and quality food and drinks. All the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Robert Parsons
Just saw a kid accidentally knock over a full cup of coffee he had just gotten. He looked super upset, and it seemed like his day was ruined. But the staff handled it amazingly—they finished all the ongoing orders first, then quickly made him a new cup and totally saved his day. Everyone there could feel how thoughtful the gesture was, and I’ll definitely remember this act of kindness. If the manager sees this, it really shows your company culture is top-notch—make sure to give your team a round of applause!
Oh, and the custom coffee I ordered was absolutely amazing—made with care, not just a couple of pumps and done. Cheers！
Atmosphere: 5
Food: 5
Service: 5
ma pelo
To all the staff of this branch keep it up the good work. Hats off to Maria, Rio, John, and Roan for cleanliness, customer service, friendliness and always smiling to greet their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Thanh Nga Đoàn
I’m so disappointed with the peppermint Mocha. I ordered two peppermint mocha that have whipped cream top but then I didn’t have at all. The employee forgot to put it.
Oscar Perez
They didn’t give us my order complete even though in the app said it was ready and when we asked for my order I was only given 1 drink of 2 and 2 bags out of four it was 6 items in total and gave us only 3, when I asked for the rest the girl preparing the drinks rudely said “that was everything in there” I was already late for work so I left didn’t wanna argue
Food: 2
Service: 1
Michelle Lee
The second Mya asked how I was doing with her bright smile while making my drink to perfection it made my entire day. Thank you for your wonderful hospitality !
Atmosphere: 5
Food: 5
Service: 5
TẤN PHONG - CHUYỆN TÂM LINH
I just went today 5minutes ago. The employee so so rude. A employee she short one and she is Phiplipino and on glasses. My friend she did order 2 coffee overthere and i just coming to pick up it. They never asking me about tray or not. And then i asking them, she look at me looks like i dont need it, and then i told her " Can i have some ices pls". Her attitude is so rude, it seems like she doesn't want to work here anymore. If they have 0 ⭐️. I will vote for it. bad service. The frist time i saw employee working at Starbuck with attitude like that.
Atmosphere: 1
Food: 1
Service: 1
Mike Parr
RONALD just gave horrible attitude with his lack of service. I guess I took me too long to order for Ronald’s liking. (5 Seconds) So he became impatient and rude which is never a good thing in the service industry. As soon as I mentioned a google review he then started to be nice. TOO LATE RONALD the damage has been done terrible service
Atmosphere: 1
Food: 2
Service: 1
Steve Zegas
I love. this location service in excellent also the coffee but inside extremely cool
Atmosphere: 2
Food: 5
Service: 5
Silvio A
Coffe is great service is excellent patio is really cousy buy inside is really cool ac is blast
Staff is always very friendly and welcoming all the time and the place is clean and spotless! Also love their coffee very much - it wakes me up and hits the spot! No complaints whatsoever about this location or the products or services!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brewed, Everything Croissant & Roasted Ham Sandwich, Chocolate Chunk Cookie, Spinach Feta and Cage Free Egg White Wrap, Pike Place Roast
Peter Risley
I was a cash customer waiting in line . The guy who was about to serve me - decided to start talking to his "friend " who was also a customer ... and that discussion did not end ....and I decided to walk away , found a seat and waited till this employee was free ...but when he became free - he walked away - still talking to his friend .
A female came up after a while and started serving ...
By this time , my position in the line had been over taken by someone and that someone got served .
After that I appeared and then I got served .
Not professional .
TOO MANY BUDDIES MEANS YOU ARE unable to serve people who are waiting in line
I will NOT be going back . I will report them to the Starbucks head office for being unprofessional and bringing the reputation of Starbucks in question .
It is Not how much I spent - it is how Starbucks treated me and THAT IS HOW STARBUCKS WILLL TREAT THE NEXT CUSTOMER TOO
Food: 1
Christopher Chan
special shout-out to John!! thanks for the drink suggestion for my bday item (golden foam tastes amazing). appreciate it :)
Atmosphere: 5
Food: 5
Service: 5
Ashlemya
I went today (Aug 9th) for a Trenta strawberry coconut drink and they tried to charge me $3.25 for the inclusions that come WITH the beverage to be on the side. I've always gotten it like this since I don't drink it the same day. I worked at Starbucks for 13 years and would never try such a thing, I was disgusted. Charging 50cents for the short cup is acceptable, charging $3.25 is robbery.
Atmosphere: 4
Service: 1
Recommended dishes: Strawberry
S S
Untidy with garbage lying on tables, missing chairs, lack of patio unbrellas...such high air conditioning inside that you can't without a jacket. Why would you do your best in making customers super uncomfortable? Ridiculous....
Kudos to Maria, Rio, John, Roan for excellent service and making the coffee with high standard. The only Starbucks branch in Toronto that exceeds my expectations when it comes to customer service and quality food and drinks. All the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Just saw a kid accidentally knock over a full cup of coffee he had just gotten. He looked super upset, and it seemed like his day was ruined. But the staff handled it amazingly—they finished all the ongoing orders first, then quickly made him a new cup and totally saved his day. Everyone there could feel how thoughtful the gesture was, and I’ll definitely remember this act of kindness. If the manager sees this, it really shows your company culture is top-notch—make sure to give your team a round of applause!
Oh, and the custom coffee I ordered was absolutely amazing—made with care, not just a couple of pumps and done. Cheers！
Atmosphere: 5
Food: 5
Service: 5
To all the staff of this branch keep it up the good work. Hats off to Maria, Rio, John, and Roan for cleanliness, customer service, friendliness and always smiling to greet their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
I’m so disappointed with the peppermint Mocha. I ordered two peppermint mocha that have whipped cream top but then I didn’t have at all. The employee forgot to put it.
They didn’t give us my order complete even though in the app said it was ready and when we asked for my order I was only given 1 drink of 2 and 2 bags out of four it was 6 items in total and gave us only 3, when I asked for the rest the girl preparing the drinks rudely said “that was everything in there” I was already late for work so I left didn’t wanna argue
Food: 2
Service: 1
The second Mya asked how I was doing with her bright smile while making my drink to perfection it made my entire day. Thank you for your wonderful hospitality !
Atmosphere: 5
Food: 5
Service: 5
I just went today 5minutes ago. The employee so so rude. A employee she short one and she is Phiplipino and on glasses. My friend she did order 2 coffee overthere and i just coming to pick up it. They never asking me about tray or not. And then i asking them, she look at me looks like i dont need it, and then i told her " Can i have some ices pls". Her attitude is so rude, it seems like she doesn't want to work here anymore. If they have 0 ⭐️. I will vote for it. bad service. The frist time i saw employee working at Starbuck with attitude like that.
Atmosphere: 1
Food: 1
Service: 1
RONALD just gave horrible attitude with his lack of service. I guess I took me too long to order for Ronald’s liking. (5 Seconds) So he became impatient and rude which is never a good thing in the service industry. As soon as I mentioned a google review he then started to be nice. TOO LATE RONALD the damage has been done terrible service
Atmosphere: 1
Food: 2
Service: 1
I love. this location service in excellent also the coffee but inside extremely cool
Atmosphere: 2
Food: 5
Service: 5
Coffe is great service is excellent patio is really cousy buy inside is really cool ac is blast
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Staff is always very friendly and welcoming all the time and the place is clean and spotless! Also love their coffee very much - it wakes me up and hits the spot! No complaints whatsoever about this location or the products or services!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brewed, Everything Croissant & Roasted Ham Sandwich, Chocolate Chunk Cookie, Spinach Feta and Cage Free Egg White Wrap, Pike Place Roast
I was a cash customer waiting in line .
The guy who was about to serve me - decided to start talking to his "friend " who was also a customer ... and that discussion did not end ....and I decided to walk away , found a seat and waited till this employee was free ...but when he became free - he walked away - still talking to his friend .
A female came up after a while and started serving ...
By this time , my position in the line had been over taken by someone and that someone got served .
After that I appeared and then I got served .
Not professional .
TOO MANY BUDDIES MEANS YOU ARE unable to serve people who are waiting in line
I will NOT be going back .
I will report them to the Starbucks head office for being unprofessional and bringing the reputation of Starbucks in question .
It is Not how much I spent - it is how Starbucks treated me and THAT IS HOW STARBUCKS WILLL TREAT THE NEXT CUSTOMER TOO
Food: 1
special shout-out to John!! thanks for the drink suggestion for my bday item (golden foam tastes amazing). appreciate it :)
Atmosphere: 5
Food: 5
Service: 5
I went today (Aug 9th) for a Trenta strawberry coconut drink and they tried to charge me $3.25 for the inclusions that come WITH the beverage to be on the side. I've always gotten it like this since I don't drink it the same day. I worked at Starbucks for 13 years and would never try such a thing, I was disgusted. Charging 50cents for the short cup is acceptable, charging $3.25 is robbery.
Atmosphere: 4
Service: 1
Recommended dishes: Strawberry
Untidy with garbage lying on tables, missing chairs, lack of patio unbrellas...such high air conditioning inside that you can't without a jacket. Why would you do your best in making customers super uncomfortable? Ridiculous....
Atmosphere: 1
Service: 1
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