The worse costumer service! Every time I ordered, they always got my order wrong and I had to go back through the busy streets! I always ask for u sweetened drink and they ALWAYS make it the way they wanted it !! So disappointed And this always happens at drive thru
Service: 1
Mosayeb Sarvandi
If you have half an hour to wait for the coffee, here is a good place to drive in…
Atmosphere: 1
Food: 5
Service: 1
Ghazaleh Faraji
This location is really understaffed. When I went, the wait was super long because they focused more on drive-thru orders than the people inside. There just weren’t enough employees for the number of customers.
I ordered my usual iced matcha latte without ice, but they still gave it with ice. Even after I asked again, they didn’t fix it. Other branches always get it right, but here they just didn’t bother. I left pretty disappointed.
Irene L.
Such a great spot, even though it is very busy location. The staff are friendly and make sure you’re taken care of. A special shout-out to Yebs—absolutely amazing! I’ve had the best version of my favorite drink here!
Atmosphere: 5
Food: 5
Service: 5
AmirSayyam Maleki (Juya)
One of my favorite spots to grab a coffee and sometimes get some work done is this place. It has a drive-thru, enough parking—even though the lot is small—and a big open yard. The inside is spacious as well. It’s clean, has a great vibe, and is perfect for hanging out with friends.
Atmosphere: 5
Food: 4
Service: 5
farshad shabanian
“I was very disappointed today at this Starbucks location (Yonge & Steeles). The pastry display was full of flies and insects. I lost my appetite immediately. This is a serious hygiene issue and I hope management takes immediate action to fix it. I usually enjoy Starbucks, but this experience was unacceptable.”
Eli rf
I had accidentally placed my order at a different Starbucks location, but when I came to this store, the lovely lady Mary at the counter was incredibly kind and helpful. She went out of her way to make sure I got my order here without any issues. Her customer service was exceptional, and I truly appreciate her kindness and professionalism. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
ab 78
The BEST drive-thru experience for Starbucks. One of the few locations where baristas actually pay attention to instructions/orders for drinks (e.g. light ice, extra foam) and drinks are always made to perfection.
Food: 5
Service: 5
saman zarabian
evrything was good foods and personel thank you
Atmosphere: 5
Food: 5
Service: 5
Un Identified
Super Helpful people, kind and respectful. i didn't know the Starbucks jargon they still helped me out. it was a Korean dude. whoever he is he isn't getting paid enough.
One of the better Starbucks with coffee taste wise. Never failed but a bit slow.
Atmosphere: 3
Food: 4
Service: 4
faye kh
Since I moved to this area this one is close to me ,, I really don't like anything about this place , tables are not clean staff spatially that chines or Asian looking guy sooo very rude with his long hair no hair net , last time 2 days ago ,, its summer hot u see all the milks they use its on the counter not in refrigerator , his hair is all over ,, in the display for sweets OMG bugs were all over the food . anyway from 1 to 10 I give ZIROOOO
Atmosphere: 1
Food: 1
Service: 1
El Alex
Customer service is weak. 8 people working and no one can acknowledge the line? A simple, 'hi we'll be with you soon', should be said by any of those 8 bodies. Dead stares, and when someone finally helped, and I asked if anyone knows about acknowledging the line up, the girl just blank stared and asked what she could get me. When asked for a manager, they all seemed lost since it was a Sunday and you can't be reached. How do your people not know the importance of acknowledging a customer? It's customer service basics.
Atmosphere: 2
Food: 2
Service: 1
imseon kwon
장난치냐~~~~? 뒤질래~~~? 정신차려 이것들아~~~~
I found this humiliated sign on my coffee.
I ordered an iced Americano, and at first, I didn’t notice anything unusual as the cup was filled with dark coffee. However, after drinking some of it, I discovered this highly offensive drawing on the cup haha!!!
As a Korean customer who just arrived in Canada three days ago, this was extremely shocking and hurtful. I sincerely hope this never happens again—to me or to anyone else.
Atmosphere: 1
Food: 1
Service: 1
Jawid Mohammad
Very bad experience with Asian service and also they are very rude to customer and they didn’t serve me because they couldn’t understand what I wanted to order. Don’t waste your time. It’s not worth to waste your time and your money. No recommended at all.
The worse costumer service!
Every time I ordered, they always got my order wrong and I had to go back through the busy streets!
I always ask for u sweetened drink and they ALWAYS make it the way they wanted it !! So disappointed
And this always happens at drive thru
Service: 1
If you have half an hour to wait for the coffee, here is a good place to drive in…
Atmosphere: 1
Food: 5
Service: 1
This location is really understaffed. When I went, the wait was super long because they focused more on drive-thru orders than the people inside. There just weren’t enough employees for the number of customers.
I ordered my usual iced matcha latte without ice, but they still gave it with ice. Even after I asked again, they didn’t fix it. Other branches always get it right, but here they just didn’t bother. I left pretty disappointed.
Such a great spot, even though it is very busy location. The staff are friendly and make sure you’re taken care of. A special shout-out to Yebs—absolutely amazing! I’ve had the best version of my favorite drink here!
Atmosphere: 5
Food: 5
Service: 5
One of my favorite spots to grab a coffee and sometimes get some work done is this place. It has a drive-thru, enough parking—even though the lot is small—and a big open yard. The inside is spacious as well. It’s clean, has a great vibe, and is perfect for hanging out with friends.
Atmosphere: 5
Food: 4
Service: 5
“I was very disappointed today at this Starbucks location (Yonge & Steeles). The pastry display was full of flies and insects. I lost my appetite immediately. This is a serious hygiene issue and I hope management takes immediate action to fix it. I usually enjoy Starbucks, but this experience was unacceptable.”
I had accidentally placed my order at a different Starbucks location, but when I came to this store, the lovely lady Mary at the counter was incredibly kind and helpful. She went out of her way to make sure I got my order here without any issues. Her customer service was exceptional, and I truly appreciate her kindness and professionalism.
Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
The BEST drive-thru experience for Starbucks. One of the few locations where baristas actually pay attention to instructions/orders for drinks (e.g. light ice, extra foam) and drinks are always made to perfection.
Food: 5
Service: 5
evrything was good
foods and personel
thank you
Atmosphere: 5
Food: 5
Service: 5
Super Helpful people, kind and respectful. i didn't know the Starbucks jargon they still helped me out. it was a Korean dude. whoever he is he isn't getting paid enough.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the better Starbucks with coffee taste wise. Never failed but a bit slow.
Atmosphere: 3
Food: 4
Service: 4
Since I moved to this area this one is close to me ,, I really don't like anything about this place , tables are not clean staff spatially that chines or Asian looking guy sooo very rude with his long hair no hair net , last time 2 days ago ,, its summer hot u see all the milks they use its on the counter not in refrigerator , his hair is all over ,, in the display for sweets OMG bugs were all over the food . anyway from 1 to 10 I give ZIROOOO
Atmosphere: 1
Food: 1
Service: 1
Customer service is weak.
8 people working and no one can acknowledge the line? A simple, 'hi we'll be with you soon', should be said by any of those 8 bodies.
Dead stares, and when someone finally helped, and I asked if anyone knows about acknowledging the line up, the girl just blank stared and asked what she could get me. When asked for a manager, they all seemed lost since it was a Sunday and you can't be reached. How do your people not know the importance of acknowledging a customer? It's customer service basics.
Atmosphere: 2
Food: 2
Service: 1
장난치냐~~~~? 뒤질래~~~? 정신차려 이것들아~~~~
I found this humiliated sign on my coffee.
I ordered an iced Americano, and at first, I didn’t notice anything unusual as the cup was filled with dark coffee.
However, after drinking some of it, I discovered this highly offensive drawing on the cup haha!!!
As a Korean customer who just arrived in Canada three days ago, this was extremely shocking and hurtful.
I sincerely hope this never happens again—to me or to anyone else.
Atmosphere: 1
Food: 1
Service: 1
Very bad experience with Asian service and also they are very rude
to customer and they didn’t serve me because they couldn’t understand what I wanted to order. Don’t waste your time. It’s not worth to waste your time and your money. No recommended at all.
Atmosphere: 1
Food: 1
Service: 1
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