The Alley
5431 Yonge St, North York
(647) 343-8881
Recent Reviews
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Seems like a pretty solid place
Ordered a large peach oolong tea and it just tasted like water. After looking at it closely to make sure I ordered the right drink, I noticed they had left the whole tea bag in the drink …
New staff was not listening to my order. I asked for regular size and she repeated my order as large, and I told her I wanted regular. Bill came and she charged for large and had to tell her I wanted regular again. This was holding up the line. I also asked for 50% sugar and there was no sugar even though the sticker said 50% sugar. I was too far to go back by the time I realized this. I also saw the staff topping up the cup with just water if the tea did fill up the cup up…
Dear management at the North York Yonge Finch location, please train your Baristas to follow the same process for making drinks. My exact same drink order, made by two different barista 15 minutes apart taste different. One barista made it taste fantastic. The other drink taste like water. I also saw her adding in water to top off the drink twice.
Drinks should be made following the same consistent process, otherwise your store has a training and quality assurance issue.
I liked Deerioca Fever better than the crunchy strawberry milk tea
The service was excellent! They told me the drink was fixed sugar so I acknowledged it. Then I made payment but forgot to get the points before transaction complete but the staff went out of her way to make sure I got points afterwards. The drink was also tastey. Overall really happy with the service and menu here!
Deerioca fever best milk bubble tea i ever had
I was in line with my doordash pick up. Some ass hole uber eats guy come and jumps in front of me. I told him I'm in line. The 2 employees saw all of this and still served him first.
You have to try their custard bubble tea, I now only go to the alley because only they have it!
Atmosphere: 5
Food: 5
Service: 5
this location of the alley rox ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
notice yellow sign on door by health official
Atmosphere: 1
Food: 1
Service: 1
tapioca was hard and not fresh ?
Atmosphere: 4
Food: 4
Service: 5
The brown sugar milk was absolutely delicious and chewy, and the staff made the experience even better with their exceptional service. I'll definitely be coming back for more!
Atmosphere: 5
Food: 5
Service: 5
They have a wide variety of drink choices and it takes time to choose from the menu. A small cute place. They did their best in keeping the place with attractive show pieces. They have a very small kitchen to work so the staff needs good cordination and team work. No seating available in the front counter shelves they have some show pieces for sale like pins , cups.
Parking: Their is parking on the side of byng ave for a short period also in the front of the store.
Atmosphere: 4
Food: 5
Service: 5
Very yummy royal milk tea
Atmosphere: 5
Food: 5
Service: 5
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