Tim Hortons
4000 Jane St, North York
(416) 739-1360
Recent Reviews
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I come here almost everyday and most of the time they give me wrong coffee. Staff is extremely rude never wanna apologize. Full staff needs new training.
Atmosphere: 1
Food: 1
Service: 1
Pretty quick and efficient drivethru, even when there's a line. Orders are accurate, people are friendly.
My only issue is 100% of the times I've come here, I've never received any napkins.
Atmosphere: 4
Food: 4
Service: 4
⭐️ 0 stars (if I could give negative zero, I would).
I went to this Tim Hortons on Sunday night around 9:30–10 p.m. and it was the worst customer service experience I’ve ever had at any Tim Hortons.
There were two staff on duty (one male, one female) and instead of serving the long line of customers, they were giggling, chatting, and completely ignoring everyone. The line was practically out the door, and people actually left because service was so slow and careless.
When I asked if they could please speed things up because I was on my way to work, I was ignored. The male staff even gave me intimidating looks. The female staff kept ignoring the line, dragging out time, and showing no urgency or professionalism.
This is a terrible representation of Tim Hortons. These two employees lacked basic respect, customer service, and the ability to just do their jobs. If this is the level of service here, this location might as well close down.
Tim Hortons management needs to take action — staff like this will only drive customers away. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Tanu and sushma both were very friendly and generous, I would like to take my coffee every time from this tim Hortons ☺️☺️
Atmosphere: 5
Food: 5
Service: 5
I experienced a nice vibe, good service, delicious food at reasonable price and a convenient location.
Atmosphere: 5
Food: 5
Service: 5
The service is absolutely amazing it's the best time hortons in the city. you guys are very kind and generous people to deal with.
Atmosphere: 5
Food: 5
Service: 5
Best place I always get best service
Atmosphere: 5
Food: 5
Service: 5
Sushi Tanu Thanks for best servıce
Atmosphere: 5
Food: 5
Service: 5
Rude, disrespectful towards customers.
Service: 1
Very friendly staff and quick service. Considering how busy the location is, how small their work station is, and how rude people can be . They always go above and beyond..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This review is for soely for Jeevitha ❤️
She was so kind and welcoming.
I didn't have to wait long to place my order, and received my order quickly.
I highly recommend this location 👌
Atmosphere: 5
Food: 5
Service: 5
They always put cream in my tea and I always see milk types on the screen ! Because it's the drive through i don't notice usually till I'm at work ! This is horrible, they need to pay more attention and realize almost 0 people get cream with their tea ! Listen and read the order properly .. at least 3 times a week .
Get your people trained !! I am coming in later today and demanding my $10 back
Service: 2
Tim Hortons is amazing super great they treat the customer super great the food is amazing well prepared yummy yummy the coffee the hot chocolate super good
Atmosphere: 5
Food: 5
Service: 5
Very long wait time, and no one cares to even come and ask for the order.They are busy with their work.
Atmosphere: 2
Service: 1
Good service
Atmosphere: 1
Food: 3
Service: 1
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