Tim Hortons
2013 Lawrence Ave W, North York
(416) 242-2122
Recent Reviews
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Spent 10 minutes in the drive-through and still received the wrong order. Instead of apologizing, the employee gave attitude and was disrespectful. Had to wait another 5 minutes for a correction. Horrible service and poorly trained staff.
Atmosphere: 1
Food: 1
Service: 1
Arminder is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donuts
Best place to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Donuts, Sausage Farmers Wrap
I'm a frequent coffee drinker, usually having some kind of beverage every morning, hot or cold depending on the season. This time, I ordered the same coffee for the sixth time at the same place, and it just doesn't taste the same. It's because these people have absolutely no hygiene when it comes to cleaning the machine, which is why it doesn't taste good. Even though I order the same thing at any Tim Hortons, specifically at this one, it doesn't taste the same. I think the girl isn't used to it or hasn't been taught how to prepare coffee correctly, or that the machines should be cleaned before the next refill. I definitely prefer to drive a little further and wait until I get to Keele and Wilson, which has served the best coffee I've had in all of North York. Please don't buy coffee here; it doesn't taste good. No fresh vanilla, no iced vanilla coffee, no double espresso. The coffee tastes like old, stale coffee.
WORST TIM HORTINS EVER! Takes 10 minutes to make 3 coffees and didn’t even get it right
Atmosphere: 1
Food: 1
Service: 1
I went here almost 10x to get a London fog and every time they tell me their machines are broken. Are they just lazy it’s a pretty easy drink to make if the machine to froth the milk is broken might as well close the whole damn place it’s getting pretty annoying unless they just say that so they don’t have to make it which is diabolical!!
Atmosphere: 1
Food: 1
Service: 1
This place used to be great back in 2016 and 2017 a nice spot to relax, meet friends, and enjoy genuinely friendly service. The atmosphere felt warm and welcoming, and the staff were always pleasant.
Now, the experience has changed a lot. All of the former employees are gone, and the new team is composed of just one ethnic group that mainly speak in local vernacular, which makes interactions feel less clear and less professional. The environment has become loud and uninviting, and the quality of both drinks and food has noticeably declined, they hardly follow order instructions, some times too much sugar in the drinks other times completely forget to add any .Overall, it no longer feels like a comfortable place for families to enjoy.
Atmosphere: 1
Food: 1
Service: 1
I stopped by this Tim Hortons in the evening, and it was a really pleasant visit.
Atmosphere: 5
Food: 5
Service: 5
I decided to dine in at this Tim Hortons, and the experience was great. The place was clean, the seating was comfortable, and the atmosphere felt relaxed. I ordered a meal and a coffee, and everything came out fresh and nicely prepared.
The staff were polite and attentive, checking in to make sure everything was okay. My food arrived quickly, and the overall service was smooth from start to finish.
A really pleasant spot to sit down, enjoy a meal, and take a break.
Atmosphere: 5
Food: 5
Service: 5
I dine in for breakfast at this Tim Hortons and had a great experience. My order came out hot, fresh and really fast. The coffee was perfect and the breakfast sandwich was Costumized according to what i want and it was made just right. The staff were friendly and kept everything moving smoothly. A really good place to start the morning.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very slow service in the evening!Made a mobile order to skip the wait but still had to wait 15 mins
Atmosphere: 1
Food: 1
Service: 1
I stop by this Tim Hortons almost every day, and the service is always great. The manager and staff really make sure everything is fresh, quick, and made properly.
I recently ordered breakfast for three people, and everything turned out perfect — the sandwiches and coffee were all delicious. The staff are always friendly and handle busy times really well.
I genuinely appreciate the manager and the whole team here. They make every visit enjoyable. Great job to everyone!
Atmosphere: 4
Food: 5
Service: 4
I stopped in for lunch and ordered a wrap, a coffee, and some Timbits. My order was prepared really fast, and everything tasted fresh. The staff were friendly and efficient, which made the whole visit smooth and easy.
The staff here are extremely unprofessional and behave very poorly with customers. It seems like the owner is not concerned about the reviews or taking any action, which is why the staff continue to act this way. Very disappointing experience — would not recommend this place
Atmosphere: 1
Food: 1
Service: 1
Toilets are in very bad condition. No cleaning , no toilet paper and even latch is broken. You have to hold door with your foot while seating 😡
Atmosphere: 3
Food: 4
Service: 3
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