All the employees are very conscientious and efficient. At peak times there is a long line-up but it moves very quickly.
Atmosphere: 4
Food: 4
Service: 5
E K
Didn’t think I’d give more stars for food at Timmies than the service.
Atmosphere: 1
Food: 2
Service: 1
lee shawn
First time ordering Tim Hortons in Canada, turkey melt is decent, staff is friendly. Happy with what I got.
Atmosphere: 5
Food: 5
Service: 5
Ahmad Abtahi
As good as usual
Atmosphere: 4
Food: 4
Service: 5
Gabriel Rabang
The employees were friendly and provided great customer service. They greet customers with a smile and make you feel welcome. Their efficiency and attention to detail ensure a pleasant experience every time. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Ranch Bacon Wrap
Виктория Зимак
My favorite, London Fog . I recommend ?
Atmosphere: 5
Food: 5
Service: 5
Freya Feline
I am disgusted with the woman's washroom! A male employee went in the woman's washroom and when he came out I said you used the woman's washroom! I opened the door and pee was all over the seat! I turned to him and said you did this (because I heard him flush) and I took 2 pictures! They said he was changing his clothes! That may be but why did he flush the toilet in the woman's washroom? They said the manager had gone home! At 3 pm??? They still didn't clean the washroom! Go to Winners and use theirs I was told! This is the Tim's at the Sheppard Center! Get some decent staff. Did he wash his hands???
New Guy
Not bad definitely not great, but I'm happy
Atmosphere: 2
Food: 3
Service: 3
Wafiyyah Rahaman
⚠️ ⚠️ ⚠️ I went to this store and asked for steak and egg sandwich I watched the girl make the sandwich and put sausage on it and then hand it to me I looked to make sure I told her I don't eat pork she then took the SAME SANDWICH and took off the sausage and put the steak when she was handing it to me I explained I can't eat pork it's against my religion she then told someone else to make the sandwich and I have to wait again and I was late for work. WARNING ⚠️ DONT EAT TIMS IF YOU ARE MUSLIM THE WOKERS DON'T CARE
Atmosphere: 1
Food: 1
Service: 1
Krysthel
this location has the worst customer service ever! i wouldn't recommend coming here unless you want to ruin your day. i asked for less ice in my drink, but they got it wrong. the lady, had to correct the order with an attitude and didn't even apologize for her mistake. there was never a time when they had pleasant service. they act like they don't get paid to do this customer service job; if they hate it, they should just not work there.
If I want to drink water, I go to another store to buy water. There is less coffee than ice in a medium sized cup. I told the team members a medium sized iced black coffee, with LESS ICE CUBES, they didn’t listen to me. I won’t order anything from this place again.
Atmosphere: 3
Food: 1
Service: 3
Natasha Johnson
Terrible customer service, I work near by so I usually go to this location for the convenience to be honest I go just for something like a coffee but other than that go to a next location!
Atmosphere: 1
Food: 1
Service: 1
EMEL VILLAGOMEZ
I ordered onlione french vanilla. When i picked up. It was freezing cold and it is not my first time ordering it. I work at the mall so i always go there. The lady said that i ordered it with oat milk so milk is cold. I repeat that it is never served cold before. She gave me bad attitude and said “ dont order it again then”. Well onlione order doesnt say half /half it is just a dairy option as “oat”. I gave you guys a lot of chances with your bad attitude. But i will never step in any tim hourtons again. To work at busy place is not an excuse to be rude and careless. Maybe losing one customer not gonna effect your sales. But the prestige of the Brand as a Canadian brand is totally disapointing to what it represents… just a piece of powder you mix with water ! Serve it hot at least!
Atmosphere: 1
Food: 1
Service: 1
Mitsu Dave
My go to Tim hortons only because it is the closest to my place. The location is really busy but I order it online so it works for me. They are not open on Sundays which is a bummer.
Atmosphere: 2
Food: 3
Service: 2
John Van Malder
The lineup was 15-minutes long (outside the doors). There were only three people serving, and most of the time they were not taking orders. To top it off, they gave me the wrong order, after confirming-with-me/double-checking when they took the order. If you waste your time here getting anything, you are truly desperate.
All the employees are very conscientious and efficient. At peak times there is a long line-up but it moves very quickly.
Atmosphere: 4
Food: 4
Service: 5
Didn’t think I’d give more stars for food at Timmies than the service.
Atmosphere: 1
Food: 2
Service: 1
First time ordering Tim Hortons in Canada, turkey melt is decent, staff is friendly. Happy with what I got.
Atmosphere: 5
Food: 5
Service: 5
As good as usual
Atmosphere: 4
Food: 4
Service: 5
The employees were friendly and provided great customer service. They greet customers with a smile and make you feel welcome. Their efficiency and attention to detail ensure a pleasant experience every time. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Ranch Bacon Wrap
My favorite, London Fog . I recommend ?
Atmosphere: 5
Food: 5
Service: 5
I am disgusted with the woman's washroom!
A male employee went in the woman's washroom and when he came out I said you used the woman's washroom!
I opened the door and pee was all over the seat!
I turned to him and said you did this (because I heard him flush) and I took 2 pictures!
They said he was changing his clothes!
That may be but why did he flush the toilet in the woman's washroom?
They said the manager had gone home!
At 3 pm???
They still didn't clean the washroom!
Go to Winners and use theirs I was told!
This is the Tim's at the Sheppard Center!
Get some decent staff.
Did he wash his hands???
Not bad definitely not great, but I'm happy
Atmosphere: 2
Food: 3
Service: 3
⚠️ ⚠️ ⚠️ I went to this store and asked for steak and egg sandwich I watched the girl make the sandwich and put sausage on it and then hand it to me I looked to make sure I told her I don't eat pork she then took the SAME SANDWICH and took off the sausage and put the steak when she was handing it to me I explained I can't eat pork it's against my religion she then told someone else to make the sandwich and I have to wait again and I was late for work. WARNING ⚠️ DONT EAT TIMS IF YOU ARE MUSLIM THE WOKERS DON'T CARE
Atmosphere: 1
Food: 1
Service: 1
this location has the worst customer service ever! i wouldn't recommend coming here unless you want to ruin your day. i asked for less ice in my drink, but they got it wrong. the lady, had to correct the order with an attitude and didn't even apologize for her mistake. there was never a time when they had pleasant service. they act like they don't get paid to do this customer service job; if they hate it, they should just not work there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I want to drink water, I go to another store to buy water. There is less coffee than ice in a medium sized cup. I told the team members a medium sized iced black coffee, with LESS ICE CUBES, they didn’t listen to me. I won’t order anything from this place again.
Atmosphere: 3
Food: 1
Service: 3
Terrible customer service, I work near by so I usually go to this location for the convenience to be honest I go just for something like a coffee but other than that go to a next location!
Atmosphere: 1
Food: 1
Service: 1
I ordered onlione french vanilla. When i picked up. It was freezing cold and it is not my first time ordering it. I work at the mall so i always go there. The lady said that i ordered it with oat milk so milk is cold. I repeat that it is never served cold before. She gave me bad attitude and said “ dont order it again then”. Well onlione order doesnt say half /half it is just a dairy option as “oat”. I gave you guys a lot of chances with your bad attitude. But i will never step in any tim hourtons again. To work at busy place is not an excuse to be rude and careless. Maybe losing one customer not gonna effect your sales. But the prestige of the Brand as a Canadian brand is totally disapointing to what it represents… just a piece of powder you mix with water ! Serve it hot at least!
Atmosphere: 1
Food: 1
Service: 1
My go to Tim hortons only because it is the closest to my place. The location is really busy but I order it online so it works for me. They are not open on Sundays which is a bummer.
Atmosphere: 2
Food: 3
Service: 2
The lineup was 15-minutes long (outside the doors). There were only three people serving, and most of the time they were not taking orders. To top it off, they gave me the wrong order, after confirming-with-me/double-checking when they took the order. If you waste your time here getting anything, you are truly desperate.
Atmosphere: 1
Service: 1
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