I was waiting long time to order on drive through but no one responded so when I went to the window they were all chatting among themselves and they refused to take my order and the brown lady wanted me to drive all around in a busy gas station! She got mad at me for disturbing their chitchat
Atmosphere: 1
Service: 1
Mhekaela
Employees seems to have hearing problems? We ordered 3 bagels and gave us 1...? Not only once that this happened to usš¤·š»āāļø don't come here if you don't want your ordered to get wronged
Atmosphere: 1
Food: 1
Service: 1
Roman S
The worse drive through experience everā¦
Service: 1
Gurwinder singh
I visit this Tim Hortons every morning for my coffee, and I always make it a point to say āgood morningā and āthank you.ā However, thereās an Indian girl working at the drive-thru who consistently ignores me. She takes the order politely, but when I get to the window, she doesnāt greet me, say āthank you,ā or show any acknowledgment, seemingly because she knows I am Indian. She just hands over the payment machine and the coffee, then walks away.
Today, I even told her directly, āI always say thanks, sister,ā but she ignored me again. When I mentioned that I might complain to management, she still walked away without a word. Itās disappointing and disrespectful to be treated this way, especially when I make an effort to be polite and respectful.
I feel bad saying this, but as someone from the Indian community, I feel that someānot allāindividuals are ruining the Canadian standard of ethics and customer service. If Iām treated this way, Iām sure other customers might feel the same. I hope management looks into this matter and ensures that every customer feels valued and respected.
Adriana Perez
Bad service
Wheelchair accessibility: š
Praashanta Timsina
I asked for a double double dark roast and got a cup of hot water. And the worst thing there wasn't even two shots of sugar. It was a plain hot water.
Atmosphere: 1
Food: 1
Service: 1
Noel Harry
One of the worst Tim Hortons thatās Iāve been to. Today after I ordered my daily tea, I asked to add a donut at the window and the guy refused saying I will have to join the line again. I have seen them done it before while Iām in line. Now I will not go back to this location.
Atmosphere: 2
Food: 4
Service: 1
Timothy Newman
Great placeer people and food great time to get into a great book
Atmosphere: 5
Food: 5
Service: 4
Anairis Partida
Terrible service!!!
Atmosphere: 1
Food: 1
Service: 1
Mike Doxtater
The most ignorant servers i have ever seen..none with customer service skills..and the Indian woman currently has very rude mouth cussing at customers..on this date of Nov 16 2024
Whenever I visit there they mention that they don't have the Expresso machine, there's always a new reason to give the worst service.
Atmosphere: 1
Service: 1
Samuel D.
The staff taking drive-through orders are in desperate need of training. They canāt seem to grasp the most basic instructions, almost as if they don't understand plain English. Absolutely disgusting service.
Atmosphere: 1
Food: 1
Service: 1
oscar Londono
Very good
Atmosphere: 5
Food: 5
Service: 5
Imad Hanna
I just wanna know why on this Tim Horton branch there is no egg cheese on biscuit and no hash brown iām wondering if Owner can answer about my question Thank you
Atmosphere: 1
Food: 1
Service: 1
Jagjit Singh
The manager is a big problem at this location, acts like she owns the place.
Girl if you're reading this stop ruining your community's name, act professional.
I was waiting long time to order on drive through but no one responded so when I went to the window they were all chatting among themselves and they refused to take my order and the brown lady wanted me to drive all around in a busy gas station! She got mad at me for disturbing their chitchat
Atmosphere: 1
Service: 1
Employees seems to have hearing problems? We ordered 3 bagels and gave us 1...? Not only once that this happened to usš¤·š»āāļø don't come here if you don't want your ordered to get wronged
Atmosphere: 1
Food: 1
Service: 1
The worse drive through experience everā¦
Service: 1
I visit this Tim Hortons every morning for my coffee, and I always make it a point to say āgood morningā and āthank you.ā However, thereās an Indian girl working at the drive-thru who consistently ignores me. She takes the order politely, but when I get to the window, she doesnāt greet me, say āthank you,ā or show any acknowledgment, seemingly because she knows I am Indian. She just hands over the payment machine and the coffee, then walks away.
Today, I even told her directly, āI always say thanks, sister,ā but she ignored me again. When I mentioned that I might complain to management, she still walked away without a word. Itās disappointing and disrespectful to be treated this way, especially when I make an effort to be polite and respectful.
I feel bad saying this, but as someone from the Indian community, I feel that someānot allāindividuals are ruining the Canadian standard of ethics and customer service. If Iām treated this way, Iām sure other customers might feel the same. I hope management looks into this matter and ensures that every customer feels valued and respected.
Bad service
Wheelchair accessibility: š
I asked for a double double dark roast and got a cup of hot water. And the worst thing there wasn't even two shots of sugar. It was a plain hot water.
Atmosphere: 1
Food: 1
Service: 1
One of the worst Tim Hortons thatās Iāve been to. Today after I ordered my daily tea, I asked to add a donut at the window and the guy refused saying I will have to join the line again. I have seen them done it before while Iām in line. Now I will not go back to this location.
Atmosphere: 2
Food: 4
Service: 1
Great placeer people and food great time to get into a great book
Atmosphere: 5
Food: 5
Service: 4
Terrible service!!!
Atmosphere: 1
Food: 1
Service: 1
The most ignorant servers i have ever seen..none with customer service skills..and the Indian woman currently has very rude mouth cussing at customers..on this date of Nov 16 2024
Service: 1
Restaurantji Recommends
Whenever I visit there they mention that they don't have the Expresso machine, there's always a new reason to give the worst service.
Atmosphere: 1
Service: 1
The staff taking drive-through orders are in desperate need of training. They canāt seem to grasp the most basic instructions, almost as if they don't understand plain English. Absolutely disgusting service.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
I just wanna know why on this Tim Horton branch there is no egg cheese on biscuit and no hash brown iām wondering if Owner can answer about my question
Thank you
Atmosphere: 1
Food: 1
Service: 1
The manager is a big problem at this location, acts like she owns the place.
Girl if you're reading this stop ruining your community's name, act professional.
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