Yesterday night I went through the drive-thru and ordered a small soup (comes with bread) and a coffee, and when I receive my order there was no napkins or butter. Instead my piece of bread was placed on top of my soup which got wet and soggy đ¤˘. I don't understand why they can't place the bread in another piece of bag or put napkins in between to separate the two. I worked in hospitality and this is nothing new this mistake should have never been done, but this is not the first time which leads me to believe there's no training within the new employment. This is basic customer service and I just know the quality of service has gone down tremendously. I have had to return food back at this specific location a few times already, but I didn't think that this issue would happen. FYI the chicken soup tastes different..... I'm a Caribbean girl and I like spices but it just tastes off.
Atmosphere: 1
Food: 2
Service: 1
AB K
Got served with smile at the drive-thru, thank you Komal for serving my coffee exactly the way I wanted it to me! Keep up the customer first attitude!
Atmosphere: 4
Food: 4
Service: 5
Rona Brett
I had a very good experience at This team Horton's the staff Very nice, very polite, very pleasant. Always with a smile feels like family with the customers. I'm an everyday customer, đ The manager's friendly as well Just wanna see thank you to them and to give them a 5 star thanks you.
Atmosphere: 5
Food: 5
Service: 5
Pankti Patel
My experience was truly outstanding! The staff were exceptionally warm and attentive, delivering top-notch service. The coffee was brewed to perfectionâfresh, rich, and full of flavor. A truly memorable visit!
Atmosphere: 5
Food: 5
Service: 5
Michelle Grossi
Best service in a friendly manner,Staff is so polite. Food is fresh and hot
Parking: they 5 spots
Kid-friendliness: Manager always give some timbits to kids .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Habanero Loaded Bowl, Boston Cream Donuts
John Wayne Perreault
Long line slow service
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Boston Cream Donuts
Nathon H
âYesterday, I had a meal #181and it resulted in food poisoning. I had to visit the restroom several times. I hope the restaurant improves its food quality and hygiene standards.â
Atmosphere: 3
Food: 2
Service: 3
abdi abdi
I don't like Tim Hortons anymore because only one group of people Work there for me it doesn't seem like a Canadian coffee shop anymore
Atmosphere: 1
Food: 1
Service: 1
Amalia Gonzalez
Delicious iced coffee
Jun-Jun A
I go here several times a week. Always getting my Red Eye Iced Capp fix. Service is very fast even when there are lots of cars lined up. Staff is swift and friendly always trying to be speedy with every order.
Employee VIDHI provided the worst customer service I've ever experienced. The level of professionalism was non-existent, and she was extremely rude.
Atmosphere: 1
Food: 3
Service: 1
Dhruv Patel
I had a wonderful experience at Tim Hortons recently, and I have to give a special shoutout to Vidhi Pate for her outstanding customer service. Vidhi was incredibly friendly, attentive, and made sure my order was perfect. Her warm smile and positive attitude really made my day.
The coffee, as always, was fresh and perfectly brewed, and the donuts were just the right balance of sweet and soft. I also appreciate the quick service, even during busy hours. The team at this location works efficiently, and Vidhi's excellent service really stood out.
If you're looking for a place with great food, coffee, and a welcoming atmosphere, this Tim Hortons is the spot to visit. Kudos to Vidhi and the team for making every visit a pleasure!
Atmosphere: 5
Food: 5
Service: 5
Jagseer Singh
I went to drive through no one take my order. I called them, wait for more than 15 minutes. The lady working over there just ignored. She didnât care thatâs someone at drive through. Disgusting behaviourâŚ
Service: 1
Tristan Taduran
Came here for breakfast, got served decent food compared to other branches however the staff and other customers have no respect, my mom got yelled at for not understanding accents and some other customer swore, teach people respect even in a small location.
Atmosphere: 1
Food: 3
Service: 1
Dennis Bunker
I was there this morning going threw the drive thru ordered 3 large ice caps when I got to the window I gave the girl a 20 dollar bill it was a older one the girl at the window said she can't eccept it i ask why and she said they don't take the old ones but i told her it was a legal tender and she said orders from head office i can't believe they don't take old bills i will never go back to that place .
Yesterday night I went through the drive-thru and ordered a small soup (comes with bread) and a coffee, and when I receive my order there was no napkins or butter. Instead my piece of bread was placed on top of my soup which got wet and soggy đ¤˘. I don't understand why they can't place the bread in another piece of bag or put napkins in between to separate the two. I worked in hospitality and this is nothing new this mistake should have never been done, but this is not the first time which leads me to believe there's no training within the new employment. This is basic customer service and I just know the quality of service has gone down tremendously. I have had to return food back at this specific location a few times already, but I didn't think that this issue would happen. FYI the chicken soup tastes different..... I'm a Caribbean girl and I like spices but it just tastes off.
Atmosphere: 1
Food: 2
Service: 1
Got served with smile at the drive-thru, thank you Komal for serving my coffee exactly the way I wanted it to me! Keep up the customer first attitude!
Atmosphere: 4
Food: 4
Service: 5
I had a very good experience at This team Horton's the staff Very nice, very polite, very pleasant. Always with a smile feels like family with the customers.
I'm an everyday customer, đ The manager's friendly as well Just wanna see thank you to them and to give them a 5 star thanks you.
Atmosphere: 5
Food: 5
Service: 5
My experience was truly outstanding! The staff were exceptionally warm and attentive, delivering top-notch service. The coffee was brewed to perfectionâfresh, rich, and full of flavor. A truly memorable visit!
Atmosphere: 5
Food: 5
Service: 5
Best service in a friendly manner,Staff is so polite. Food is fresh and hot
Parking: they 5 spots
Kid-friendliness: Manager always give some timbits to kids .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Habanero Loaded Bowl, Boston Cream Donuts
Long line slow service
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Boston Cream Donuts
âYesterday, I had a meal #181and it resulted in food poisoning. I had to visit the restroom several times. I hope the restaurant improves its food quality and hygiene standards.â
Atmosphere: 3
Food: 2
Service: 3
I don't like Tim Hortons anymore because only one group of people Work there for me it doesn't seem like a Canadian coffee shop anymore
Atmosphere: 1
Food: 1
Service: 1
Delicious iced coffee
I go here several times a week. Always getting my Red Eye Iced Capp fix. Service is very fast even when there are lots of cars lined up. Staff is swift and friendly always trying to be speedy with every order.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employee VIDHI provided the worst customer service I've ever experienced. The level of professionalism was non-existent, and she was extremely rude.
Atmosphere: 1
Food: 3
Service: 1
I had a wonderful experience at Tim Hortons recently, and I have to give a special shoutout to Vidhi Pate for her outstanding customer service. Vidhi was incredibly friendly, attentive, and made sure my order was perfect. Her warm smile and positive attitude really made my day.
The coffee, as always, was fresh and perfectly brewed, and the donuts were just the right balance of sweet and soft. I also appreciate the quick service, even during busy hours. The team at this location works efficiently, and Vidhi's excellent service really stood out.
If you're looking for a place with great food, coffee, and a welcoming atmosphere, this Tim Hortons is the spot to visit. Kudos to Vidhi and the team for making every visit a pleasure!
Atmosphere: 5
Food: 5
Service: 5
I went to drive through no one take my order. I called them, wait for more than 15 minutes. The lady working over there just ignored. She didnât care thatâs someone at drive through. Disgusting behaviourâŚ
Service: 1
Came here for breakfast, got served decent food compared to other branches however the staff and other customers have no respect, my mom got yelled at for not understanding accents and some other customer swore, teach people respect even in a small location.
Atmosphere: 1
Food: 3
Service: 1
I was there this morning going threw the drive thru ordered 3 large ice caps when I got to the window I gave the girl a 20 dollar bill it was a older one the girl at the window said she can't eccept it i ask why and she said they don't take the old ones but i told her it was a legal tender and she said orders from head office i can't believe they don't take old bills i will never go back to that place .
Atmosphere: 2
Food: 2
Service: 2
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