Tim Hortons

461 Sheppard Ave E, North York
(416) 733-4723

Recent Reviews

Munkhtamir Gz

Very poor customer service always! Dont even say hello and thank you at all. Those words just basic customer service in any other f&b. Even I initiate to say hello and thank you but they dont even say it back how rude!

Atmosphere: 1

Food: 5

Service: 1

A

CHECK OTHER REVIEWS. GROSS. Everything about this Esso gas station/Circle K/Tim Hortons is disgusting. They don't care about health and safety at all. Even stuff from the convenience store might give you food poisoning because they handle the food so poorly. Obviously, health inspectors aren't able to do their job because this location shouldn't be allowed to sell mints, never mind baked goods or even items that stay fine at room temperature aren't safe.

Atmosphere: 1

Food: 1

Service: 1

David Park

Decent place but staff needs work on their customer service. One looked like she was dreading work and it shows. Making customers not feel

Atmosphere: 3

Food: 4

Service: 3

supplychain logistics

Fresh as

Atmosphere: 5

Food: 5

Service: 5

Kaveh Andalib

Love Timmy, nice people.

Atmosphere: 5

Food: 5

Service: 5

Sam T

As a Canadian I support Canadian business but honestly food quality is not good really

Raman

What i witnessed today (12/10/2023, 5pm) was borderline harassment of another customer, over a minor confusion of drinks. The staff named Elijah (young black man) was extremely rude with the customer and outrightly aggressive in dealing with her. He seemed to have had a mental breakdown or was frustrated over something. He kept berating her for not knowing what she had ordered and insulted her without any provocation. As the customer being ill-treated was a soft spoken lady who was no match to the arrogant and aggressive Elijah, I had to intervene to control the situation but then this guy directed his angst at me. I have already made a formal complaint against him and will see to it that he faces consequences of misbehaving with customers.

Service: 1

Maryam Arfaei

Very worse customer service they don’t talk nicely at all. They don’t talk they polite they don’t train very good either.

Atmosphere: 1

Food: 1

Service: 1

Karanvir Singh

There is nothing to tell i m just in shock what actually i can say is that i just got tea and i cant even drink it because of the behaviour of employe. First thing she was on phone and i ask to warm up food and she literally smashed microwave. If someone gotta see what’s worst service called I’ll say come visit this tim horton. I m just surprised seeing these kind of employe like if you dont like working just leave the job.

Atmosphere: 1

Food: 1

Service: 1

Zane Janzen

Quick and efficient. My friend went in and ordered a super-complicated coffee... think Steve Martin in Dirty Rotten Scoundrels complicated... my buddy only had to order once... no repeats and the order came out

Atmosphere: 4

Food: 3

Service: 4

alex one

asked twice for an iced latte and got a hot one, server argued with me so I just left9/10 experiences with tim hortons left me unsatisfied

Service: 1

Semih Ozden

Very rude staff depending on my experience. The employee rejected to use my mug. She said there is still Covid.? all world courage people to use reusable products but it doesn't work for this

Atmosphere: 1

Food: 1

Service: 1

Thivagar Gopalu

I've seen flies in the display case at this location multiple times but today I saw the biggest one yet. Every time I see one, I notify the staff but it looks like this issue hasn't been addressed as it keeps happening.Safe to say, I won't be going to this location anymore because of the inconsistent quality of the food, the lack of cleanliness, and lackluster service from the staff.

Atmosphere: 3

Food: 2

Service: 3

Hassan Amiri

My favorite place for tasty coffee & delicious sandwiches

Atmosphere: 5

Food: 5

Service: 5

Elnaz sf30

Today (afternoon), I was there to buy small ice moca ..In front cash , asian woman who wore a mask was standing. When I said HELLO , she just looked at me and didn't answer me .She was looking at me like she wanted to say I'm tired, place your order quickly and go." After that, she started to urge with me about the name of Cafe. In the end, she threw the straw in front of me. My brother and I are regular customers because it's close to us. I am so sorry for this cozy branch that has rude employee.

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