Jacqueline is the best! Always pleasant and efficient:) Thank you
Atmosphere: 5
Food: 5
Service: 5
John Ly
Worst experience at Tim’s. My order took 15 minutes because the girl forgot my sandwich. No where to sit so took mine to go. I realized my sandwich was drenched in sauce but I didn’t have time to go back since I was already too far away in my car. Would never come back to this location. They seemed like a bunch of friends busy socializing and not working staff. I hope it was just that shift but very disappointing
Atmosphere: 2
Food: 1
Service: 1
Nick Goorwah
Fast and excellent service this morning. I go here everyday and their steap tea is brewed to perfection. Your friend in the Discovery.
Atmosphere: 5
Food: 5
Service: 5
Ali Ozalp
If that herb and garlic pastry looks normal and I’m not normal
Atmosphere: 2
Food: 1
Service: 2
Youness el ghazouani
Lovely Café and Amazing Service! Stopped by for a coffee and was really impressed. The place has a cozy vibe, clean tables, and friendly staff who made me feel welcome right away. My drink was perfect, fresh, and made with care. You can tell they put love into what they do — definitely coming back again soon!
Qail
Server was very rude, she had reddish hair, couldn’t be bothered.
Atmosphere: 1
Food: 1
Service: 1
John noble
Excellent service at this Tim Hortons! The staff are always friendly and quick, especially Debble — she always serves with a big smile and makes every visit a great experience. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
TO
Went and got a coffee, apparently I didn’t mention that I wanted a double double coffee, so they handed me a black coffee. I kindly asked if I can get a double double instead, worker rolls her eyes and says “sir you’re suppose to mention it in your order”. So I tell them well, it’s a part of your job to make sure that you’re taking the right order.” Then like a ticking time bomb, the drive thru cashier started arguing with me over nothing really, then her manager comes up and shuts the window on me without even apologizing for the mistake. Tim hortons has become so bad recently.
Atmosphere: 1
Food: 1
Service: 1
nancy sethi
They gave me a burned bagel early in the morning and took 15 mins to give that too
Atmosphere: 1
Food: 1
Service: 1
INSHA KAREDIYA
I have a great experience here all staff is friendly and kind
Debbie is such a wonderful manager! She is very helpful and makes sure the service and drink/food quality is great and fresh! She accommodates special requests.
Atmosphere: 5
Food: 5
Service: 5
Kurt Grantham
The staff are very friendly and welcoming. They often go above and beyond to ensure customers are satisfied.
Atmosphere: 5
Food: 5
Service: 5
Chad Harrison
I used to truly enjoy visiting this Tim Hortons location, but unfortunately the service specifically from one employee has become completely unacceptable.
In the past, I witnessed a staff member at cash wipe her nose with her hands and then immediately attempt to make my sandwich. I had to stop her and request that she wash her hands. Since addressing this, every time I return I receive attitude or poor service from this same cashier.
This morning was the final straw. I placed a mobile order and arrived to pick it up. I stood inside an overheated store for 10 minutes without being acknowledged. Another customer was also waiting. Instead of checking the orders, this same cashier instructed a new staff member to give my order away without verifying anything.
When I asked what happened and why the store was so hot, the cashier laughed with her coworkers and said, “Oh, we gave it to the other guy.” I explained that I had been standing right in front of them while they were chatting instead of doing their jobs. Rather than apologizing, the cashier became defensive and dismissive.
This kind of behavior is unprofessional, unhygienic, and completely disrespectful. It’s extremely disappointing because Jacqueline, the morning manager, is one of the nicest and most professional people there. Unfortunately, one toxic employee has created a hostile environment and ruined the experience for customers and staff alike.
Because of this ongoing issue and the lack of basic respect and cleanliness, I will not be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
Express Linen Laundry Inc.
Tim Hortons good location central, good service, just need to put more attention to clean the tables everything else was good
Atmosphere: 4
Food: 4
Service: 5
Hail M.
Debbie always fast and friendly every morning I goes there fast and happy service
Jacqueline is the best! Always pleasant and efficient:) Thank you
Atmosphere: 5
Food: 5
Service: 5
Worst experience at Tim’s. My order took 15 minutes because the girl forgot my sandwich. No where to sit so took mine to go. I realized my sandwich was drenched in sauce but I didn’t have time to go back since I was already too far away in my car. Would never come back to this location. They seemed like a bunch of friends busy socializing and not working staff. I hope it was just that shift but very disappointing
Atmosphere: 2
Food: 1
Service: 1
Fast and excellent service this morning. I go here everyday and their steap tea is brewed to perfection. Your friend in the Discovery.
Atmosphere: 5
Food: 5
Service: 5
If that herb and garlic pastry looks normal and I’m not normal
Atmosphere: 2
Food: 1
Service: 2
Lovely Café and Amazing Service!
Stopped by for a coffee and was really impressed. The place has a cozy vibe, clean tables, and friendly staff who made me feel welcome right away. My drink was perfect, fresh, and made with care. You can tell they put love into what they do — definitely coming back again soon!
Server was very rude, she had reddish hair, couldn’t be bothered.
Atmosphere: 1
Food: 1
Service: 1
Excellent service at this Tim Hortons! The staff are always friendly and quick, especially Debble — she always serves with a big smile and makes every visit a great experience. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Went and got a coffee, apparently I didn’t mention that I wanted a double double coffee, so they handed me a black coffee. I kindly asked if I can get a double double instead, worker rolls her eyes and says “sir you’re suppose to mention it in your order”. So I tell them well, it’s a part of your job to make sure that you’re taking the right order.” Then like a ticking time bomb, the drive thru cashier started arguing with me over nothing really, then her manager comes up and shuts the window on me without even apologizing for the mistake. Tim hortons has become so bad recently.
Atmosphere: 1
Food: 1
Service: 1
They gave me a burned bagel early in the morning and took 15 mins to give that too
Atmosphere: 1
Food: 1
Service: 1
I have a great experience here all staff is friendly and kind
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Debbie is such a wonderful manager! She is very helpful and makes sure the service and drink/food quality is great and fresh! She accommodates special requests.
Atmosphere: 5
Food: 5
Service: 5
The staff are very friendly and welcoming. They often go above and beyond to ensure customers are satisfied.
Atmosphere: 5
Food: 5
Service: 5
I used to truly enjoy visiting this Tim Hortons location, but unfortunately the service specifically from one employee has become completely unacceptable.
In the past, I witnessed a staff member at cash wipe her nose with her hands and then immediately attempt to make my sandwich. I had to stop her and request that she wash her hands. Since addressing this, every time I return I receive attitude or poor service from this same cashier.
This morning was the final straw. I placed a mobile order and arrived to pick it up. I stood inside an overheated store for 10 minutes without being acknowledged. Another customer was also waiting. Instead of checking the orders, this same cashier instructed a new staff member to give my order away without verifying anything.
When I asked what happened and why the store was so hot, the cashier laughed with her coworkers and said, “Oh, we gave it to the other guy.” I explained that I had been standing right in front of them while they were chatting instead of doing their jobs. Rather than apologizing, the cashier became defensive and dismissive.
This kind of behavior is unprofessional, unhygienic, and completely disrespectful.
It’s extremely disappointing because Jacqueline, the morning manager, is one of the nicest and most professional people there. Unfortunately, one toxic employee has created a hostile environment and ruined the experience for customers and staff alike.
Because of this ongoing issue and the lack of basic respect and cleanliness, I will not be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
Tim Hortons good location central, good service, just need to put more attention to clean the tables everything else was good
Atmosphere: 4
Food: 4
Service: 5
Debbie always fast and friendly every morning I goes there fast and happy service
Atmosphere: 5
Food: 5
Service: 5
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