Definitely the worst Tim Hortons restaurant. Long queues in the morning and the restaurant staff is clearly not enough. Some of the staff are not friendly and behave toxic. Unfortunately, there is no alternative nearby, so you have to go there.
Atmosphere: 1
Food: 4
Service: 1
Nad Oliveros
Rude Staff on the drive thru cashier window around 8:20am today, 12/13/2024.
Atmosphere: 2
Food: 4
Service: 1
A
Nisha is one of the worst customer service representative. She doesn’t have any sense how to talk to the customers. They have hired same Indian community people just to cover up each other mistakes instead of apologize they keep start continuously arguing with customer you guys need to learn some Canadian Ethics if you want to be successful in Canada otherwise that’s an great opportunity for you guys to work whole life at the same store and get hired as under referral quota .
Atmosphere: 1
Food: 1
Service: 1
Suman Kaur
Not all Tim Hortons r the same. I go here almost every week day....from past around 3 months....all the employees, there service is quite fast....I feel almost everybody here has good customer service.
There is this girl Mia or Miya, she has an exceptional smile and is great at treating the customers, I also personally appreciated her, I like her a lot....everybody is good....I remember last month this guy Salon was a new employee and was taking my order and didn't know everything but still was managing to do his best, sometimes in the morning he used to take my order after few days, he was like small steeped tea for u ma'am, right ! 😁 Thats so good that he remembers what the regular customer wants.... I usually order a customized croissant and yesterday without even saying all the guy customized it the way I want without me even saying everything..I don't know his name though..
Overall its a good place being managed by good staff....😊
Atmosphere: 5
Food: 5
Service: 5
Psycho Geuse
Friday dec 6 at 8 am I got a green tea black 2 sugars and this intercom lady was horrible. She kept saying milk . After arguing she said no milk? And proceeded to service milk….
Atmosphere: 1
Food: 1
Service: 1
Yunus Turan
Everyone working at this Timhortons is very warm and friendly, they provide quality and very good service. That's why I come to this Timhortons every day. And I would also like to thank all the staff and also Anisha. amazing and wonderfull a friendly timhortons…thank you
Atmosphere: 5
Food: 5
Service: 5
Imran Hanif
Employee Mya Was Fantastic, Great customer service,
Atmosphere: 5
Food: 5
Service: 5
Sterling “S” ML
Good Hortins location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Melt
Asad Kazmi
I have recently visit this tim hortons staff is super friendly and they helped me suggesting so many new holiday menu. Service was super quick and extremely friendly i didn’t realized that its my first interaction with super professional staff. Keep up the good work will definitely come again.
I had a very bad experience here. I ordered Iced coffee with extra cream and syrup, which is my usual order in every Tims. The one which I got didn’t had any cream in it. When I checked with them one of their employee started taking lessons to me that extra cream will not give coffee flavour. If I ask extra cream I believe it’s extra cream. She said she will make another one and completely ignored me for 10 mins. I was standing there she looked at me several times but still she acted like nothing. I didn’t ask it for free. I paid them for the drink and that’s the service they gave me. And her attitude was way too bad.
What happened Tim Hortons’ service? When people ask for a receipt at the drive tru, don’t say sorry the machine doesn’t work, if you want just wait at the front parking, and then don’t show up and make them wait for no one! I had to go inside to ask another cashier to reprint the receipt for my expense report! A previous incident, I had to go inside to pay with my credit card because the machine in their drive tru doesn’t work. Please have a back up, wireless terminals are available! Thirdly, if people order half a dozen cheese croissants and only 3 is available and the rest are regular croissants, don’t charge them all 6 cheese croissants! Yes, I buy here almost every day, it adds up!
Atmosphere: 1
Food: 1
Service: 1
Yaroslav Bolgov
This is the worst tims location in the city. Avoid at all costs. Employees are slow in service, comprehension skills, customer service is at lowest
Atmosphere: 1
Food: 3
Service: 1
Al Rafi
Worst Tim Hortons ever Worst customer service Worst food Dirty, not taste good as well No warm food are proper warm They even do not warm it up if you ask
Definitely the worst Tim Hortons restaurant. Long queues in the morning and the restaurant staff is clearly not enough. Some of the staff are not friendly and behave toxic. Unfortunately, there is no alternative nearby, so you have to go there.
Atmosphere: 1
Food: 4
Service: 1
Rude Staff on the drive thru cashier window around 8:20am today, 12/13/2024.
Atmosphere: 2
Food: 4
Service: 1
Nisha is one of the worst customer service representative. She doesn’t have any sense how to talk to the customers. They have hired same Indian community people just to cover up each other mistakes instead of apologize they keep start continuously arguing with customer you guys need to learn some Canadian Ethics if you want to be successful in Canada otherwise that’s an great opportunity for you guys to work whole life at the same store and get hired as under referral quota .
Atmosphere: 1
Food: 1
Service: 1
Not all Tim Hortons r the same. I go here almost every week day....from past around 3 months....all the employees, there service is quite fast....I feel almost everybody here has good customer service.
There is this girl Mia or Miya, she has an exceptional smile and is great at treating the customers, I also personally appreciated her, I like her a lot....everybody is good....I remember last month this guy Salon was a new employee and was taking my order and didn't know everything but still was managing to do his best, sometimes in the morning he used to take my order after few days, he was like small steeped tea for u ma'am, right ! 😁 Thats so good that he remembers what the regular customer wants....
I usually order a customized croissant and yesterday without even saying all the guy customized it the way I want without me even saying everything..I don't know his name though..
Overall its a good place being managed by good staff....😊
Atmosphere: 5
Food: 5
Service: 5
Friday dec 6 at 8 am I got a green tea black 2 sugars and this intercom lady was horrible. She kept saying milk . After arguing she said no milk? And proceeded to service milk….
Atmosphere: 1
Food: 1
Service: 1
Everyone working at this Timhortons is very warm and friendly, they provide quality and very good service. That's why I come to this Timhortons every day. And I would also like to thank all the staff and also Anisha. amazing and wonderfull a friendly timhortons…thank you
Atmosphere: 5
Food: 5
Service: 5
Employee Mya Was Fantastic,
Great customer service,
Atmosphere: 5
Food: 5
Service: 5
Good Hortins location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Melt
I have recently visit this tim hortons staff is super friendly and they helped me suggesting so many new holiday menu. Service was super quick and extremely friendly i didn’t realized that its my first interaction with super professional staff.
Keep up the good work will definitely come again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Melt, Bagels, Donuts
I had a very bad experience here. I ordered Iced coffee with extra cream and syrup, which is my usual order in every Tims. The one which I got didn’t had any cream in it. When I checked with them one of their employee started taking lessons to me that extra cream will not give coffee flavour. If I ask extra cream I believe it’s extra cream. She said she will make another one and completely ignored me for 10 mins. I was standing there she looked at me several times but still she acted like nothing. I didn’t ask it for free. I paid them for the drink and that’s the service they gave me. And her attitude was way too bad.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
They give order after 45 minutes 😤
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service ❤️
Atmosphere: 5
Food: 5
Service: 5
What happened Tim Hortons’ service? When people ask for a receipt at the drive tru, don’t say sorry the machine doesn’t work, if you want just wait at the front parking, and then don’t show up and make them wait for no one! I had to go inside to ask another cashier to reprint the receipt for my expense report! A previous incident, I had to go inside to pay with my credit card because the machine in their drive tru doesn’t work. Please have a back up, wireless terminals are available! Thirdly, if people order half a dozen cheese croissants and only 3 is available and the rest are regular croissants, don’t charge them all 6 cheese croissants! Yes, I buy here almost every day, it adds up!
Atmosphere: 1
Food: 1
Service: 1
This is the worst tims location in the city. Avoid at all costs. Employees are slow in service, comprehension skills, customer service is at lowest
Atmosphere: 1
Food: 3
Service: 1
Worst Tim Hortons ever
Worst customer service
Worst food
Dirty, not taste good as well
No warm food are proper warm
They even do not warm it up if you ask
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