The pizza is good, it's just never made. The last two times I've gone in to get a slice on my lunch break, they have none. Both times at 6pm when people are typically getting food. It's also pretty silly to ask someone who's wanting to buy a ~2$ slice if they're interested in paying ~12$ for a pizza. Especially when it takes ~10 minutes to make one, and the only reason someone would ask for a slice is to save time/money. Also, the place is impossible to see if it's dark outside, which doesn't really make sense for a place that's open during those hours. I used to come here pretty frequently but after today I'm not wasting my time.
Atmosphere: 1
Food: 4
Service: 1
Mike Tomac
Always good food
Atmosphere: 5
Food: 5
Service: 5
Sabrina
Pizza was fresh hot and delicious! Wings were perfect and the service was amazing! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Sarah Church
Very disappointed in the service at this location. I called in an order for my Grandma when I was visiting and first was told the deal we found in the flyer was not available. Then when we arrived at their location I was told they didn’t make my order. Once the order was finally ready, I noticed the same flyer I had ordered from on their counter with the same deal advertised. When I pointed this out, the cashier informed me the deals don’t come up in their computer. I let them know they should take the flyer off the counter and she just shrugged. The other employee that I had ordered from over the phone repeated to me the deals don’t come up in their computer and shrugged. The cashier said she would bring it up with her manager. I have never had worse service at a pizza joint. I will not be returning.
Update and response to ‘Tito’s Owner’ regarding my review. It was the Norwich location and you are called Tito’s Pizza Norwich on Google Maps which is where I am leaving the review. The complaint has still not been addressed properly and that I hope will reflect poorly on your business.
peterzen
People are always friendly food does very a bit in quality 6 out of 10 on a bad day 10 out of 10 on a god day have not had under done wings once
Atmosphere: 4
Food: 4
Service: 5
James Coulson
Great service. Pizza is fantastic will definitely order from titos again.
Atmosphere: 5
Food: 5
Service: 5
Fadel Zabian
I love the pizza. We always get it when we're visiting friends in the area. The owners are awesome as well
Atmosphere: 5
Food: 5
Service: 5
Dakota Duval
Decent pizza. But a very strange location. I'm not sure what is going on with the lighting and parking but it's kind of confusing.
Best pizza around. Always ready when I get there . Polite and courteous staff
Atmosphere: 5
Food: 5
Service: 5
David Brown
Best Pizza place in Norwich. Reasonable priced pizza. Placed our order online before the store opened and it was ready at the exact time it was supposed to be ready. Have never had an issue with this place. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
JoAnn Carpenter
Stopped for a slice today …. Wow that was the best pizza I have had in ages sauce tasted soo good better then the Delhi store I’ll be back
Megan Alex Mahood
Got the Family meal delivered to my home. One of my pizzas was missing a topping, I called and they rectified it right away and delivered the correct Pizza and got to keep the mistake pizza as well. great service.
The pizza is good, it's just never made. The last two times I've gone in to get a slice on my lunch break, they have none. Both times at 6pm when people are typically getting food. It's also pretty silly to ask someone who's wanting to buy a ~2$ slice if they're interested in paying ~12$ for a pizza. Especially when it takes ~10 minutes to make one, and the only reason someone would ask for a slice is to save time/money. Also, the place is impossible to see if it's dark outside, which doesn't really make sense for a place that's open during those hours. I used to come here pretty frequently but after today I'm not wasting my time.
Atmosphere: 1
Food: 4
Service: 1
Always good food
Atmosphere: 5
Food: 5
Service: 5
Pizza was fresh hot and delicious! Wings were perfect and the service was amazing! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed in the service at this location. I called in an order for my Grandma when I was visiting and first was told the deal we found in the flyer was not available. Then when we arrived at their location I was told they didn’t make my order. Once the order was finally ready, I noticed the same flyer I had ordered from on their counter with the same deal advertised. When I pointed this out, the cashier informed me the deals don’t come up in their computer. I let them know they should take the flyer off the counter and she just shrugged. The other employee that I had ordered from over the phone repeated to me the deals don’t come up in their computer and shrugged. The cashier said she would bring it up with her manager. I have never had worse service at a pizza joint. I will not be returning.
Update and response to ‘Tito’s Owner’ regarding my review. It was the Norwich location and you are called Tito’s Pizza Norwich on Google Maps which is where I am leaving the review. The complaint has still not been addressed properly and that I hope will reflect poorly on your business.
People are always friendly food does very a bit in quality 6 out of 10 on a bad day 10 out of 10 on a god day have not had under done wings once
Atmosphere: 4
Food: 4
Service: 5
Great service. Pizza is fantastic will definitely order from titos again.
Atmosphere: 5
Food: 5
Service: 5
I love the pizza. We always get it when we're visiting friends in the area. The owners are awesome as well
Atmosphere: 5
Food: 5
Service: 5
Decent pizza. But a very strange location. I'm not sure what is going on with the lighting and parking but it's kind of confusing.
Atmosphere: 2
Food: 4
Service: 5
They have good pizza. Good job
Atmosphere: 5
Food: 4
Service: 5
Always 👍 great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good place to grab a slice while on the road.
Atmosphere: 3
Food: 4
Service: 5
Best pizza around. Always ready when I get there . Polite and courteous staff
Atmosphere: 5
Food: 5
Service: 5
Best Pizza place in Norwich. Reasonable priced pizza. Placed our order online before the store opened and it was ready at the exact time it was supposed to be ready. Have never had an issue with this place. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Stopped for a slice today …. Wow that was the best pizza I have had in ages sauce tasted soo good better then the Delhi store I’ll be back
Got the Family meal delivered to my home. One of my pizzas was missing a topping, I called and they rectified it right away and delivered the correct Pizza and got to keep the mistake pizza as well. great service.
Atmosphere: 5
Food: 5
Service: 5
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