I witnessed one of the workers doing something totally unhygienic, which is unacceptable in a place that serves food and drinks. I brought it to the manager’s attention, and instead of addressing the issue professionally, he was beyond rude. His tone was dismissive and made me feel incredibly uncomfortable. The lack of basic respect and cleanliness here is shocking. I won’t be returning.
David Kisicki
Honestly, this Aroma location is disappointing, not because of the brand or its setup, but because of the staff. The employees are consistently rude and dismissive. When I asked where the milk was, Sophia responded with passive aggression, then called me “stupid” to a coworker. That’s completely unacceptable. To make matters worse, the manager, Antonio, was more focused on flirting with staff than addressing the situation. This is no way to run a professional establishment.
Suraj Raju
Love their coffees , a very good date spot in downtown oakville. there’s usually long students studying at the cafe, but it’s not so noisy.
Murtadha Al-Tamimi
Very disrespectful owner, yelled at my nana
R P
Worst coffee, weak watered down and overpriced. Surprised still in business
Paula Blundell
The owner was so rude! Will never come back here again for how we were treated. We left and took our business elsewhere.
Alan Blundell
Absolute horrendous service exemplified by an over bearing and cold hearted owner. Was with family for a coffee and while we waited in line he berated my mom for having a birthday cookie she had made with her. Despite being told it was not being eaten and rather being given as part of a gift he continued to miss the message and stayed rooted in his unwavering anger. Long time customers and will never return. The only “aroma” here is a lack of valuing customers.
Dylan
Very rude owner. Will never be back here. Just no way to treat your customers. DO NOT GO HERE!
Glen Kabin
Such a wonderful place to go for coffee such a clean and welcoming place. I was greeted by a nice gentlemen who I think was the owner. Definetly a must try in downtown Oakville. The soup was so fresh and delicious. Definetly a two thumbs up.
I witnessed one of the workers doing something totally unhygienic, which is unacceptable in a place that serves food and drinks. I brought it to the manager’s attention, and instead of addressing the issue professionally, he was beyond rude. His tone was dismissive and made me feel incredibly uncomfortable. The lack of basic respect and cleanliness here is shocking. I won’t be returning.
Honestly, this Aroma location is disappointing, not because of the brand or its setup, but because of the staff. The employees are consistently rude and dismissive. When I asked where the milk was, Sophia responded with passive aggression, then called me “stupid” to a coworker. That’s completely unacceptable. To make matters worse, the manager, Antonio, was more focused on flirting with staff than addressing the situation. This is no way to run a professional establishment.
Love their coffees , a very good date spot in downtown oakville. there’s usually long students studying at the cafe, but it’s not so noisy.
Very disrespectful owner, yelled at my nana
Worst coffee, weak watered down and overpriced. Surprised still in business
The owner was so rude! Will never come back here again for how we were treated. We left and took our business elsewhere.
Absolute horrendous service exemplified by an over bearing and cold hearted owner. Was with family for a coffee and while we waited in line he berated my mom for having a birthday cookie she had made with her. Despite being told it was not being eaten and rather being given as part of a gift he continued to miss the message and stayed rooted in his unwavering anger. Long time customers and will never return. The only “aroma” here is a lack of valuing customers.
Very rude owner. Will never be back here. Just no way to treat your customers. DO NOT GO HERE!
Such a wonderful place to go for coffee such a clean and welcoming place. I was greeted by a nice gentlemen who I think was the owner. Definetly a must try in downtown Oakville. The soup was so fresh and delicious. Definetly a two thumbs up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino & Sandwich, Croissant, Sandwich
Best coffee bar in the town, also delicious food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best coffee in the town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Latte
A sweet little cafe with tremendous sandwiches and the best iced latte I’ve ever had.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Croissant, Avocado Chicken Sandwich Mocha, Sandwich
Aroma is consistent in service and coffee. Excellent customer service very welcoming. Great coffee
Atmosphere: 5
Food: 5
Service: 5
Loved the Cappuccino.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately the coffee tastes like hot water!
Atmosphere: 2
Service: 2
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