Beware they charge 0.45 for honey and no refunds on those when you try return it.
Atmosphere: 1
Food: 1
Service: 1
Katie M
After indulging in a spectator feast at the robot boil house in etobicoke I was craving a triple oreo triple caramel small mcflurry and I wouldnt settle for anything less. Apperently you can only add double toppings on a small .. BUT Brenna the amazing manager made it happen .. this thing was the absolute best dessert and end to the night anyone could have asked for. Thank you brenna for making it happen. ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Alan Barber
Half the order incorrect; server could not speak or understand English or French. One would go back if it were worth the trouble.
Atmosphere: 1
Food: 1
Service: 1
Brian Le
I don’t usually leave reviews but today I really I had to. I ordered 2 happy meals and a McCrispy at the drive thru. The McCrispy tasted off… like it was rotten, or sitting for a while and refried. I don’t know what it was but I couldn’t stomach it after the first bite. The sweet and sour sauces provided had a hole punctured in them (Picture provided). I’m not serving this to my kids. So I tried calling several times to sort this out but no response. Anyways, I’m very unhappy with this and there needs to be some level of quality control of the food you’re serving to people.
Food: 1
Tina D
Messed up my burger order and put an unnecessarily large amount of ketchup on my burger so it went all over me as soon as I opened the box!
Atmosphere: 1
Food: 1
Service: 1
Shawn Hodgson
Great staff and generally quite quick in their order fulfillment
Atmosphere: 4
Food: 5
Service: 5
Jeff Venton
Incredibly unprofessional Manager. If this restaurant is going to opt in to mobile ordering, then they need to fulfill the orders.
Service: 1
JustJaype
I usually rely on Google reviews to choose new places & I also post a lot of reviews myself. I noticed this branch had lower ratings, but it was close to my work so I decided to give it a shot, 1x breakfast chicken wrap for $6 & honestly the food was fresh, the quantity was good (surprisingly) & I was satisfied!
Of course, some people may have had bad experiences for their own reasons maybe timing, busy hours or something else but from my side my breakfast experience was fresh, delicious & exactly what I expected in the morning, so imma give it a 5 ⭐️
Food: 5
Hi Hello
Id recommend double checking every item in you order before you leave as ive caught mistakes both major and minor almost everytime ive ordered from here. Theres always flies by the drink dispenser as well.
N K
I am lactose intolerant and ordered a chicken mcmuffin meal with light mayo and no cheese, and added lettuce. At the window I pointed out I didn't see these requests on the screen but was told they would happen. It said 'Ask me' on the screen which was meant for these requests. Then at the payment windows and the pickup windows I asked both workers to confirm my requests were honored and both times I was told yes. This is what I just opened. This shows a complete lack of care and this location is known for these sort of incompetencies occurring more often.
Good customer service from night shift manager Sumanpreet! Junior chicken hot and fresh!✅
Atmosphere: 5
Food: 5
Service: 5
Tn N-T
I went to the McDonald’s on Trafalgar this morning, and the experience was honestly really strange. The girl working the drive-thru was extremely quiet and didn’t respond when I said “good morning.” Even when I said “thank you,” she just shook her head and didn’t say a word.
It’s early in the morning nobody wants negativity or weird energy to start their day. If someone is working in customer service, especially at the drive-thru, they should at least acknowledge customers and be polite. It really felt like she didn’t want to be there. This location seriously needs to work on their customer service or hire staff who actually communicate.
On top of everything, they even mixed up my coffee. I asked for a double-double, and they handed me a black coffee. I actually went inside to fix it, and I confronted them about it. I told them straight up that the girl at the drive-thru was acting miserable and unprofessional.
There was an older lady inside who was polite and apologized for the mistake, but I made it clear that the drive-thru girl’s attitude was unacceptable. She’s so miserable at her job that she shouldn’t even be dealing with customers. I don’t know who she is, but whoever is working that drive-thru needs to be addressed.
Atmosphere: 1
Food: 1
Service: 1
Danny Tanaskovic
Drive-through in the morning, very slow
Food: 4
Service: 1
Vishal Rampal lidder
Sehajpreet is Gem
Atmosphere: 5
Food: 5
Service: 5
Oleksandr Bukach
McDonald’s does not work 24 hours. I have come to the restaurant around 00.30. It was closed and gentlemen who was inside, told that I can not go in to the restaurant because it is to late, but I can order at drive through. At drive through , employee has rejected my order stating that she can not sell me food, because I do not have car. At the same time she served several cars in front of me. This seems ridiculous. Basically she did not know what to do and was not willing to ask manager.
Beware they charge 0.45 for honey and no refunds on those when you try return it.
Atmosphere: 1
Food: 1
Service: 1
After indulging in a spectator feast at the robot boil house in etobicoke I was craving a triple oreo triple caramel small mcflurry and I wouldnt settle for anything less. Apperently you can only add double toppings on a small .. BUT Brenna the amazing manager made it happen .. this thing was the absolute best dessert and end to the night anyone could have asked for. Thank you brenna for making it happen. ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Half the order incorrect; server could not speak or understand English or French. One would go back if it were worth the trouble.
Atmosphere: 1
Food: 1
Service: 1
I don’t usually leave reviews but today I really I had to. I ordered 2 happy meals and a McCrispy at the drive thru. The McCrispy tasted off… like it was rotten, or sitting for a while and refried. I don’t know what it was but I couldn’t stomach it after the first bite. The sweet and sour sauces provided had a hole punctured in them (Picture provided). I’m not serving this to my kids. So I tried calling several times to sort this out but no response. Anyways, I’m very unhappy with this and there needs to be some level of quality control of the food you’re serving to people.
Food: 1
Messed up my burger order and put an unnecessarily large amount of ketchup on my burger so it went all over me as soon as I opened the box!
Atmosphere: 1
Food: 1
Service: 1
Great staff and generally quite quick in their order fulfillment
Atmosphere: 4
Food: 5
Service: 5
Incredibly unprofessional Manager. If this restaurant is going to opt in to mobile ordering, then they need to fulfill the orders.
Service: 1
I usually rely on Google reviews to choose new places & I also post a lot of reviews myself. I noticed this branch had lower ratings, but it was close to my work so I decided to give it a shot, 1x breakfast chicken wrap for $6 & honestly the food was fresh, the quantity was good (surprisingly) & I was satisfied!
Of course, some people may have had bad experiences for their own reasons maybe timing, busy hours or something else but from my side my breakfast experience was fresh, delicious & exactly what I expected in the morning, so imma give it a 5 ⭐️
Food: 5
Id recommend double checking every item in you order before you leave as ive caught mistakes both major and minor almost everytime ive ordered from here.
Theres always flies by the drink dispenser as well.
I am lactose intolerant and ordered a chicken mcmuffin meal with light mayo and no cheese, and added lettuce. At the window I pointed out I didn't see these requests on the screen but was told they would happen. It said 'Ask me' on the screen which was meant for these requests. Then at the payment windows and the pickup windows I asked both workers to confirm my requests were honored and both times I was told yes. This is what I just opened. This shows a complete lack of care and this location is known for these sort of incompetencies occurring more often.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Good customer service from night shift manager Sumanpreet! Junior chicken hot and fresh!✅
Atmosphere: 5
Food: 5
Service: 5
I went to the McDonald’s on Trafalgar this morning, and the experience was honestly really strange. The girl working the drive-thru was extremely quiet and didn’t respond when I said “good morning.” Even when I said “thank you,” she just shook her head and didn’t say a word.
It’s early in the morning nobody wants negativity or weird energy to start their day. If someone is working in customer service, especially at the drive-thru, they should at least acknowledge customers and be polite. It really felt like she didn’t want to be there. This location seriously needs to work on their customer service or hire staff who actually communicate.
On top of everything, they even mixed up my coffee. I asked for a double-double, and they handed me a black coffee. I actually went inside to fix it, and I confronted them about it. I told them straight up that the girl at the drive-thru was acting miserable and unprofessional.
There was an older lady inside who was polite and apologized for the mistake, but I made it clear that the drive-thru girl’s attitude was unacceptable. She’s so miserable at her job that she shouldn’t even be dealing with customers. I don’t know who she is, but whoever is working that drive-thru needs to be addressed.
Atmosphere: 1
Food: 1
Service: 1
Drive-through in the morning, very slow
Food: 4
Service: 1
Sehajpreet is Gem
Atmosphere: 5
Food: 5
Service: 5
McDonald’s does not work 24 hours. I have come to the restaurant around 00.30. It was closed and gentlemen who was inside, told that I can not go in to the restaurant because it is to late, but I can order at drive through. At drive through , employee has rejected my order stating that she can not sell me food, because I do not have car. At the same time she served several cars in front of me. This seems ridiculous. Basically she did not know what to do and was not willing to ask manager.
Atmosphere: 1
Food: 1
Service: 1
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