Ambience, food was really good. Still why a low rating? My family, including two young children, felt an unmistakable sense of unwelcome, which overshadowed the culinary journey we hoped to embark upon.From the arrival till we left the restaurant , we felt they kinda wanted us leave as soon as possible. For ex, rushing us to order, checking on us if we were done with our meals, handing in the cheque and just leaving the machine on the table, even before we were finished with the meal without even asking for it.While I understand that every restaurant has its ambiance and target clientele, hospitality should never discriminate based on ethnicity or age. Dining out is a universal joy, bridging cultures and generations, and it saddens me to report that our experience was far from this ideal.Kid-friendliness: Not welcomed. The discomfort escalated with subtle yet noticeable signs of disapproval towards my children’s presence, making us feel as though their youthful energy was unwarranted in this establishment.
Rak Ramachandra
Our visit to Soontorn Bahn Thai was a letdown, particularly for a family outing. It felt like the restaurant was pushing us out the door, serving up the bill unasked and dismissing a simple request for a child-friendly spoon with a suggestion to use a fork. This isn't just about spoons; it's about feeling unwelcome and discriminated against as a family with young children.The food was average, but that's beside the point. A restaurant's success isn't just about what's on the plate; it's also about inclusivity and making all guests feel welcome. Soontorn Bahn Thai missed the mark here, making us feel like our family didn’t belong.Restaurants should be upfront about who their preferred clientele is, especially if families aren't it. It's unfair and discriminatory to figure this out only after you've sat down to eat. Hopefully, Soontorn Bahn Thai takes this feedback to heart and works towards being more inclusive, or at least transparent about their limitations in accommodating young families
Rafay Noaman
Came here for an anniversary, and they handled and prepared the cake ! Very ambient restaurant with great food and most importantly the best hospitality. The service is the highlight of this restaurant along with the great food. The building and the atmosphere really drive the place to a new extent.
Atmosphere: 5
Food: 5
Service: 5
Mohammad Faisal Moledina
Great
Atmosphere: 5
Food: 5
Service: 5
S Ali
Excellent food and service ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thal Spring Rolls
Al Zedder
Really enjoyed our time here, will visit again soon.
Atmosphere: 5
Food: 5
Service: 5
Isa Qureshi
If you are looking for an absolutely special place with a wonderful, low lit ambience, incredible service and food to absolutely die for this is your
Atmosphere: 5
Food: 5
Service: 5
Shraddha Vora
Fancy place with beautiful interior with good and affordable food prices... Recommended for
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Veg Fried Rice, Chicken Satay, Pad Thai with Shrimp
Armando Hanono
Best Thai in Oakville!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai with Chicken
Anitha Valappil
Food, service, ambience... omg! So good. Will definitely be
Nice Thai restaurant. Enjoyed the stired rice with
Atmosphere: 5
Food: 5
Service: 5
Marie Pasion
can't say enough about the exceptional service we received at this restaurant. I failed to get the manager's name but really want to thank him and his staff. we celebrated my mom's bday we were a large group and couldn't be happier with the service, the food, the ambiance. the service though makes this restaurant stand out from all the rest.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Salad, Crispy Spring Rolls, Chicken Satay, Golden Squid, Fried Rice with Pineapple
Al Quadros
Excellent Thai cuisine. Wonderful service. Highly recommend this gem!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Spring Rolls, Chicken Pad Thai Noodles, Green Curry Chicken Served with Rice, Chicken Satay
Muneezah jawad
Never seen a more tip hungry staff. As a group of 8 adults we asked to split the bill. As we were not too hungry our bills came to $25 a head. The first thing that happened is that the 2 wait staff informed us that tip is not included in the bill. One person paid with a $100 bill and the waiter brought back her charge -$5 saying they don’t have change. So she just kept back $5 on her own. The gall of her. Now my friend would have tipped well anyway but for the waitress to just not give back the right change is appalling. Another friend while paying the bill by card put in $5.00 but it billed as 0.50 cents. So after she paid the waiter (a different one) came upto her and asked her if this was a mistake and said we can correct it. And stood there while she corrected it. However the machine was in error as it still did the same thing. It’s like they were stood there right in front of us making sure we all tipped what they deemed enough. At the end of the day. It’s not about the money it’s about the principal of the matter. You run a high end establishment. You should not be treating your patrons this way. Pay your staff better so they are not so desperate for tips. I’ve dined in many many establishments. In extremely high end ones and also casual street food places. I have never seen anything like this behaviour.
Atmosphere: 1
Food: 3
Service: 1
Anselm “Me”
Great servers, excellent ambiance, and simply amazing food. The shrimps with tamarind sauce are to die for...
Ambience, food was really good. Still why a low rating? My family, including two young children, felt an unmistakable sense of unwelcome, which overshadowed the culinary journey we hoped to embark upon.From the arrival till we left the restaurant , we felt they kinda wanted us leave as soon as possible. For ex, rushing us to order, checking on us if we were done with our meals, handing in the cheque and just leaving the machine on the table, even before we were finished with the meal without even asking for it.While I understand that every restaurant has its ambiance and target clientele, hospitality should never discriminate based on ethnicity or age. Dining out is a universal joy, bridging cultures and generations, and it saddens me to report that our experience was far from this ideal.Kid-friendliness: Not welcomed. The discomfort escalated with subtle yet noticeable signs of disapproval towards my children’s presence, making us feel as though their youthful energy was unwarranted in this establishment.
Our visit to Soontorn Bahn Thai was a letdown, particularly for a family outing. It felt like the restaurant was pushing us out the door, serving up the bill unasked and dismissing a simple request for a child-friendly spoon with a suggestion to use a fork. This isn't just about spoons; it's about feeling unwelcome and discriminated against as a family with young children.The food was average, but that's beside the point. A restaurant's success isn't just about what's on the plate; it's also about inclusivity and making all guests feel welcome. Soontorn Bahn Thai missed the mark here, making us feel like our family didn’t belong.Restaurants should be upfront about who their preferred clientele is, especially if families aren't it. It's unfair and discriminatory to figure this out only after you've sat down to eat. Hopefully, Soontorn Bahn Thai takes this feedback to heart and works towards being more inclusive, or at least transparent about their limitations in accommodating young families
Came here for an anniversary, and they handled and prepared the cake ! Very ambient restaurant with great food and most importantly the best hospitality. The service is the highlight of this restaurant along with the great food. The building and the atmosphere really drive the place to a new extent.
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thal Spring Rolls
Really enjoyed our time here, will visit again soon.
Atmosphere: 5
Food: 5
Service: 5
If you are looking for an absolutely special place with a wonderful, low lit ambience, incredible service and food to absolutely die for this is your
Atmosphere: 5
Food: 5
Service: 5
Fancy place with beautiful interior with good and affordable food prices... Recommended for
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Veg Fried Rice, Chicken Satay, Pad Thai with Shrimp
Best Thai in Oakville!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai with Chicken
Food, service, ambience... omg! So good. Will definitely be
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice Thai restaurant. Enjoyed the stired rice with
Atmosphere: 5
Food: 5
Service: 5
can't say enough about the exceptional service we received at this restaurant. I failed to get the manager's name but really want to thank him and his staff. we celebrated my mom's bday we were a large group and couldn't be happier with the service, the food, the ambiance. the service though makes this restaurant stand out from all the rest.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Salad, Crispy Spring Rolls, Chicken Satay, Golden Squid, Fried Rice with Pineapple
Excellent Thai cuisine. Wonderful service. Highly recommend this gem!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Spring Rolls, Chicken Pad Thai Noodles, Green Curry Chicken Served with Rice, Chicken Satay
Never seen a more tip hungry staff. As a group of 8 adults we asked to split the bill. As we were not too hungry our bills came to $25 a head. The first thing that happened is that the 2 wait staff informed us that tip is not included in the bill. One person paid with a $100 bill and the waiter brought back her charge -$5 saying they don’t have change. So she just kept back $5 on her own. The gall of her. Now my friend would have tipped well anyway but for the waitress to just not give back the right change is appalling. Another friend while paying the bill by card put in $5.00 but it billed as 0.50 cents. So after she paid the waiter (a different one) came upto her and asked her if this was a mistake and said we can correct it. And stood there while she corrected it. However the machine was in error as it still did the same thing. It’s like they were stood there right in front of us making sure we all tipped what they deemed enough. At the end of the day. It’s not about the money it’s about the principal of the matter. You run a high end establishment. You should not be treating your patrons this way. Pay your staff better so they are not so desperate for tips. I’ve dined in many many establishments. In extremely high end ones and also casual street food places. I have never seen anything like this behaviour.
Atmosphere: 1
Food: 3
Service: 1
Great servers, excellent ambiance, and simply amazing food. The shrimps with tamarind sauce are to die for...
Atmosphere: 5
Food: 4
Service: 4