Picked up the mobile order for the sub, It was done as ordered and was still hot.
Atmosphere: 5
Food: 4
Service: 5
Mel H
Google says the place closes at 9:00 I got there at 8:37 and was told the kitchen closes at 8 30 Update website!
Jeff Charlebois
Definitely not run well.. a lot of Subways are great.. this one doesn't seem to be managed well. I went in last Sunday and I wasn't served because I came 10 mins before close.. if your sign says 9pm you should close at 9pm not 850. Happily won't be returning.
Divyang Thummar
The lady works there maybe she is owner, very disgusting...
Atmosphere: 1
Food: 2
Service: 1
Karim S
Lady wanted me to wait while's she makes an uber eats order, why wouldn't you serve the customer in your store first! Lost my business! Walked out! No customer service at all! No wonder why there's no body in the store around lunch time!
Atmosphere: 1
Service: 1
Bookings
Totally unhappy and frustrated with this sub . Food was disappointing and JIL the worker was so rude and unprofessional I don’t recommend
tamang prashant
Worst sub ever had.. if you are hungry then don’t order here for sure you’ll be disappointed by the service. I ordered 2 FL and they didn’t toast & grill both the subs.
Leah Mathers
I spent $30 for just a drink and a sandwhich, and they did not bring the drink. The sandwhich was as expected, but just upset for the price to not receive a full order
Kiran Sangha
Very disappointed at this location in Oakville. Went on the app to place an order for today at this location keeping in mind it’s a holiday. In the app it states this location is open until 5:00 pm today and the last order time is 4:30 pm I placed the order in the app and saw the statues bar was ready to pick up. Drove over to the location at 4:40 with a 5 min drive to find out that the door was locked. Confused I checked the hours posted in the door which stated also 5:00 pm. I knocked on the door as I could see an employee on the inside who gestured to me she’s closed. How can you be closed 15 mins before the posted time along with my order placed and accepted. She reluctantly opened the door for me and another lady waiting in her car also confused why the door is locked early. Employee proved to be annoyed with us stating she has turned everything off and cleaned and counted her register. Again my order has been accepted and they have my money and I have no subs. Once she let us in she made sure to repeat that she will have to do closing all over again and will have to stay an hour later. She also stated that I should’ve called the head office to confirm if she was open on a holiday and that the app doesn’t know any different. Why would I waste my time calling the head office when I can read the posted times in the window. The business should not be allowed to take my money and not provide me with my product in which I’v ordered on time on their app. I can understand she wants to go home as it is a holiday but there needs to be understanding of posted hours and not do whatever she feels is correct in the moment.
Verna SLourde
This store removes the footlong option when Subway is offering BOGO footlong subs so that they don't have to honour the deal.
Worst experience they don’t want us to eat in bcz they cleaned it rubbish
Atmosphere: 1
Food: 1
Service: 1
anu lakshmanan
Anvi was super good in accommodating our vegetarian sub! Very patient n wonderful service!
Atmosphere: 5
Food: 5
Service: 5
Dieu T
Went there for the first time to have lunch with my Mom. When we got there, there were 2 groups of people ahead of us, so we had time to figure out our order. A Honey Mustard Ham sandwich, and the new Carnivore Sub. When it was our turn to order, I asked for the Carnivore and the price, but the woman didn't know what sub I was talking about, we pointed to the picture on the store window, that's when she asked her colleague and then walked to the Cashier register on the other side to check the price, then she yelled it to us. We said okay, but she didn't return to take the next item we wanted to order, instead she decided to stay at the cash register to ring people out. So, I gave the order to the man in front of me thinking he would continue where she left off. He told me they didn't have any snackwiches, but there was no sign indicating they were out of them, so now my Mom had to select a sub. She took maybe 2 min to select one, then he asked us the bread we wanted without telling us the choices, I asked him to list the choices and he just said to look at the glass. I said multigrain for both. So now that they have our order, and the 2 previous Customers have been rung out, you would think that they would be working on our order, right? Wrong!! We stood there thinking they were working on our order, then came people who lined up behind us, followed by a couple more, but the man was working on an online order of 4 subs first, then gave it to the customers behind us. Then he worked on an order with 2 subs, so we thought that was our order, wrong again! He was making it for the 2 customers that came in last. At this point I was steamed!! feeling like we were being ignored! It was only then did he decide to make our order, and he had to reconfirm it with me because he had forgotten it. Honestly, we should have walked out and gone to another subway, but we stayed. Through it all, they didn't bother to communicate anything to us, just left us standing there wondering what was going on with our order. We won't be coming back! Food was fresh, service was terrible!!! I don't recommend.
Atmosphere: 1
Food: 4
Service: 1
Lasha Demented
I had ur dippers they were rock hard and I had ur churro and they were both hard as a rock and the female that was in wouldn’t do anything about it worst 10 dollars of my life be careful with this subway
Wheelchair accessibility: Not very wheelchair friendly
Picked up the mobile order for the sub, It was done as ordered and was still hot.
Atmosphere: 5
Food: 4
Service: 5
Google says the place closes at 9:00 I got there at 8:37 and was told the kitchen closes at 8 30 Update website!
Definitely not run well.. a lot of Subways are great.. this one doesn't seem to be managed well. I went in last Sunday and I wasn't served because I came 10 mins before close.. if your sign says 9pm you should close at 9pm not 850. Happily won't be returning.
The lady works there maybe she is owner, very disgusting...
Atmosphere: 1
Food: 2
Service: 1
Lady wanted me to wait while's she makes an uber eats order, why wouldn't you serve the customer in your store first! Lost my business! Walked out! No customer service at all! No wonder why there's no body in the store around lunch time!
Atmosphere: 1
Service: 1
Totally unhappy and frustrated with this sub . Food was disappointing and JIL the worker was so rude and unprofessional I don’t recommend
Worst sub ever had.. if you are hungry then don’t order here for sure you’ll be disappointed by the service. I ordered 2 FL and they didn’t toast & grill both the subs.
I spent $30 for just a drink and a sandwhich, and they did not bring the drink. The sandwhich was as expected, but just upset for the price to not receive a full order
Very disappointed at this location in Oakville. Went on the app to place an order for today at this location keeping in mind it’s a holiday. In the app it states this location is open until 5:00 pm today and the last order time is 4:30 pm I placed the order in the app and saw the statues bar was ready to pick up. Drove over to the location at 4:40 with a 5 min drive to find out that the door was locked. Confused I checked the hours posted in the door which stated also 5:00 pm. I knocked on the door as I could see an employee on the inside who gestured to me she’s closed. How can you be closed 15 mins before the posted time along with my order placed and accepted. She reluctantly opened the door for me and another lady waiting in her car also confused why the door is locked early. Employee proved to be annoyed with us stating she has turned everything off and cleaned and counted her register. Again my order has been accepted and they have my money and I have no subs. Once she let us in she made sure to repeat that she will have to do closing all over again and will have to stay an hour later. She also stated that I should’ve called the head office to confirm if she was open on a holiday and that the app doesn’t know any different. Why would I waste my time calling the head office when I can read the posted times in the window. The business should not be allowed to take my money and not provide me with my product in which I’v ordered on time on their app. I can understand she wants to go home as it is a holiday but there needs to be understanding of posted hours and not do whatever she feels is correct in the moment.
This store removes the footlong option when Subway is offering BOGO footlong subs so that they don't have to honour the deal.
Restaurantji Recommends
the food was amazing and the store was clean
Worst experience they don’t want us to eat in bcz they cleaned it rubbish
Atmosphere: 1
Food: 1
Service: 1
Anvi was super good in accommodating our vegetarian sub! Very patient n wonderful service!
Atmosphere: 5
Food: 5
Service: 5
Went there for the first time to have lunch with my Mom. When we got there, there were 2 groups of people ahead of us, so we had time to figure out our order. A Honey Mustard Ham sandwich, and the new Carnivore Sub. When it was our turn to order, I asked for the Carnivore and the price, but the woman didn't know what sub I was talking about, we pointed to the picture on the store window, that's when she asked her colleague and then walked to the Cashier register on the other side to check the price, then she yelled it to us. We said okay, but she didn't return to take the next item we wanted to order, instead she decided to stay at the cash register to ring people out. So, I gave the order to the man in front of me thinking he would continue where she left off. He told me they didn't have any snackwiches, but there was no sign indicating they were out of them, so now my Mom had to select a sub. She took maybe 2 min to select one, then he asked us the bread we wanted without telling us the choices, I asked him to list the choices and he just said to look at the glass. I said multigrain for both. So now that they have our order, and the 2 previous Customers have been rung out, you would think that they would be working on our order, right? Wrong!! We stood there thinking they were working on our order, then came people who lined up behind us, followed by a couple more, but the man was working on an online order of 4 subs first, then gave it to the customers behind us. Then he worked on an order with 2 subs, so we thought that was our order, wrong again! He was making it for the 2 customers that came in last. At this point I was steamed!! feeling like we were being ignored! It was only then did he decide to make our order, and he had to reconfirm it with me because he had forgotten it. Honestly, we should have walked out and gone to another subway, but we stayed. Through it all, they didn't bother to communicate anything to us, just left us standing there wondering what was going on with our order. We won't be coming back! Food was fresh, service was terrible!!! I don't recommend.
Atmosphere: 1
Food: 4
Service: 1
I had ur dippers they were rock hard and I had ur churro and they were both hard as a rock and the female that was in wouldn’t do anything about it worst 10 dollars of my life be careful with this subway
Wheelchair accessibility: Not very wheelchair friendly
Atmosphere: 3
Food: 1
Service: 2
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