Worst TH ever, bring lunch, wait is way too long......very
Atmosphere: 1
Food: 3
Service: 1
laura m
Gabriela is amazing !!
Atmosphere: 5
Food: 5
Service: 5
Jon Hor
Nice, clean abd quiet compared to other
Atmosphere: 5
Food: 3
Service: 4
Raghu Rajendran
Another great Tims dine-in experience. Great coffee and snacks spread.Location has spots for EV charging, Amazon drop box etc as added attractions.Seating is ample, even though it was quite busy at noon. Ample parking.Drive through has two parallel lanes making for easy ordering.I was asked if I need help with anything as I was clicking pictures, which I didn't mind as they understood I was waiting for my mobile order. Service personnel were working hard and giving accurate orders timely.Some Tims memorabilia on sale was an added bonus for Tims loyalists like myself.Vegetarian options: Vegetarian options include veg wrapDietary restrictions: Can ask them to customize skimmed or almond milkParking: Plenty of parking slots all aroundKid-friendliness: Kid friendly and family friendlyWheelchair accessibility: Wheelchair accessible as on ground level with no stairs
Atmosphere: 5
Food: 5
Service: 5
Jobida Jahan
Best Tim Horton ever. There’s charger I can charge. I enjoyed being here a lot. But I want to tell something, The tiny guy who does overnight shift. I am not sure if he is racist. Something wrong with him. Yesterday Tuesday I saw he was cleaning the table and organizing but, what he did. There’s 2 Muslim girls with laptop maybe studying, he scared them with his loud voice pretending like saying “is this yours?”. But I noticed, he actually wants to scare them so then they leave. There’s other 2 guys customers, he didn’t do anything with them.Then he started staring at me. He does all the time. He was rude with me too. I ignored him. Not professional. The other lady not sure looks Philipine/peru. Could be supervisor different uniform . She told me I could be banned. I said why? She didn’t answer. Because she saw me often to use washroom and charge my phone. I thought I am customer and minding my business. Thanks
Atmosphere: 3
Imtiaz Dharani
Traveller's stop over for restroom and food.
Atmosphere: 5
Food: 5
Service: 5
Gabrielle Philipps-gange
I went through the drive thru and this one short girl with dark hair mid 20s in the night shift was very rude to me. I asked her if they still were taking card and she wasn’t nice about i. Then I asked her if my latte was vanilla and she said in a very rude tone yes then I got it and it had zero vanilla. Overall do not have a a great experience everytime I go here at night…
Food: 2
Service: 1
Michael Gruber
I would have ranked higher but the server got my order wrong because she didn't listen and said I ordered something different. Furthermore, there was a pile of dirt and stuff swept into a pile just sitting there in the middle of the floor. Not very appealing.
Atmosphere: 4
Food: 4
Service: 3
Lucy Ferris
"I have nothing here for you. Please order the other side." Said by the old lady who did nothing at the counter.
I’ve been to this location three times. The first time the drive-through lineup was so slow. I had to go inside to get a coffee the second time I waited 20 minutes in the drive-through line the third time. I waited 15 minutes in the drive-through line. This is unacceptable.
Atmosphere: 4
Food: 4
Service: 1
cooktree
Worst Tim Horton's in the Niagara Region. Most workers have less than a working knowledge of the English Language and will say, "What? Huh? What?" with each order.Would leave Zero stars, you need to leave one for a Review.ATTENTION FRANCHISE OWNER. Wake the F up...
Atmosphere: 2
Food: 1
Service: 1
Z B
Worst location ever.... lazy people and drive thru lineup takes ages to get moving....never again will I order here.
Atmosphere: 1
Food: 2
Service: 1
Özge Keskin
Ordered a sandwich online in the morning and took 1 hour to deliver it. So I had a cold and dry sandwich. It’s not even far away from my house and it wasn’t a rush hour either. Never gonna order again.
Food: 1
Service: 1
Kanwar Malhi
I am a regular visitor at this Tim Hortons but always ordered inside. Today I went to the drive through and ordered my coffee and food. The lady from the other side was shouting at top of her voice. I thought she might be having a busy day. I asked for my coffee and two twists and a hash brown. I believe there was some mistake at her end while taking the order, so I asked her that there are two twists and a hash brown. She said , “I SAID OK” at the top of her voice. I ignored this thinking that maybe she is busy. But my seven year old sitting at my back asked me that why was she yelling. I felt bad and this is not normal what happened. So i went to the window and asked to talk to the manager. Unfortunately, she was the one who was the manager. I just wanted to inform her that this is not the customer service which we seek and what my child felt. But, again she started shouting at top of her voice again. She said I was yelling at her at the window. My kid at the back said this is truth month and why are you lying. I asked her if my order was recorded anywhere. She said no. I wanted to tell her that her accent and voice was too bad to be understood but i thought that will be too rude to her. She was pushing the food to be taken away and told me that no body should tell her about the customer service. She has been here from last 6 years. I told her my boy heard you. She said she has a family too. I wonder what kind of family she is raising.Anyways, Tim Hortons are famous for this type of customer service. Thats why I prefer other small coffee shops. They have better customer experience any day. I wont be going there anymore. Though it wont make any difference to them, but slowly they will lose other customers too.Not a good place to go with your family unless you want your kids to see what culture they carry. They have nothing as such for Canadian Values and treat you according to your colour.
Worst TH ever, bring lunch, wait is way too long......very
Atmosphere: 1
Food: 3
Service: 1
Gabriela is amazing !!
Atmosphere: 5
Food: 5
Service: 5
Nice, clean abd quiet compared to other
Atmosphere: 5
Food: 3
Service: 4
Another great Tims dine-in experience. Great coffee and snacks spread.Location has spots for EV charging, Amazon drop box etc as added attractions.Seating is ample, even though it was quite busy at noon. Ample parking.Drive through has two parallel lanes making for easy ordering.I was asked if I need help with anything as I was clicking pictures, which I didn't mind as they understood I was waiting for my mobile order. Service personnel were working hard and giving accurate orders timely.Some Tims memorabilia on sale was an added bonus for Tims loyalists like myself.Vegetarian options: Vegetarian options include veg wrapDietary restrictions: Can ask them to customize skimmed or almond milkParking: Plenty of parking slots all aroundKid-friendliness: Kid friendly and family friendlyWheelchair accessibility: Wheelchair accessible as on ground level with no stairs
Atmosphere: 5
Food: 5
Service: 5
Best Tim Horton ever. There’s charger I can charge. I enjoyed being here a lot. But I want to tell something, The tiny guy who does overnight shift. I am not sure if he is racist. Something wrong with him. Yesterday Tuesday I saw he was cleaning the table and organizing but, what he did. There’s 2 Muslim girls with laptop maybe studying, he scared them with his loud voice pretending like saying “is this yours?”. But I noticed, he actually wants to scare them so then they leave. There’s other 2 guys customers, he didn’t do anything with them.Then he started staring at me. He does all the time. He was rude with me too. I ignored him. Not professional. The other lady not sure looks Philipine/peru. Could be supervisor different uniform . She told me I could be banned. I said why? She didn’t answer. Because she saw me often to use washroom and charge my phone. I thought I am customer and minding my business. Thanks
Atmosphere: 3
Traveller's stop over for restroom and food.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru and this one short girl with dark hair mid 20s in the night shift was very rude to me. I asked her if they still were taking card and she wasn’t nice about i. Then I asked her if my latte was vanilla and she said in a very rude tone yes then I got it and it had zero vanilla. Overall do not have a a great experience everytime I go here at night…
Food: 2
Service: 1
I would have ranked higher but the server got my order wrong because she didn't listen and said I ordered something different. Furthermore, there was a pile of dirt and stuff swept into a pile just sitting there in the middle of the floor. Not very appealing.
Atmosphere: 4
Food: 4
Service: 3
"I have nothing here for you. Please order the other side." Said by the old lady who did nothing at the counter.
Atmosphere: 1
Food: 1
Service: 1
Plenty of seating and patio.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I’ve been to this location three times. The first time the drive-through lineup was so slow. I had to go inside to get a coffee the second time I waited 20 minutes in the drive-through line the third time. I waited 15 minutes in the drive-through line. This is unacceptable.
Atmosphere: 4
Food: 4
Service: 1
Worst Tim Horton's in the Niagara Region. Most workers have less than a working knowledge of the English Language and will say, "What? Huh? What?" with each order.Would leave Zero stars, you need to leave one for a Review.ATTENTION FRANCHISE OWNER. Wake the F up...
Atmosphere: 2
Food: 1
Service: 1
Worst location ever.... lazy people and drive thru lineup takes ages to get moving....never again will I order here.
Atmosphere: 1
Food: 2
Service: 1
Ordered a sandwich online in the morning and took 1 hour to deliver it. So I had a cold and dry sandwich. It’s not even far away from my house and it wasn’t a rush hour either. Never gonna order again.
Food: 1
Service: 1
I am a regular visitor at this Tim Hortons but always ordered inside. Today I went to the drive through and ordered my coffee and food. The lady from the other side was shouting at top of her voice. I thought she might be having a busy day. I asked for my coffee and two twists and a hash brown. I believe there was some mistake at her end while taking the order, so I asked her that there are two twists and a hash brown. She said , “I SAID OK” at the top of her voice. I ignored this thinking that maybe she is busy. But my seven year old sitting at my back asked me that why was she yelling. I felt bad and this is not normal what happened. So i went to the window and asked to talk to the manager. Unfortunately, she was the one who was the manager. I just wanted to inform her that this is not the customer service which we seek and what my child felt. But, again she started shouting at top of her voice again. She said I was yelling at her at the window. My kid at the back said this is truth month and why are you lying. I asked her if my order was recorded anywhere. She said no. I wanted to tell her that her accent and voice was too bad to be understood but i thought that will be too rude to her. She was pushing the food to be taken away and told me that no body should tell her about the customer service. She has been here from last 6 years. I told her my boy heard you. She said she has a family too. I wonder what kind of family she is raising.Anyways, Tim Hortons are famous for this type of customer service. Thats why I prefer other small coffee shops. They have better customer experience any day. I wont be going there anymore. Though it wont make any difference to them, but slowly they will lose other customers too.Not a good place to go with your family unless you want your kids to see what culture they carry. They have nothing as such for Canadian Values and treat you according to your colour.
Atmosphere: 1
Service: 1