Tim Hortons
494 Dundas St W, Oakville
(905) 257-9562
Recent Reviews
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Worst Tim Hortons location ever. If you can’t do a proper Latte then take it off the menu or don’t serve it to the customers. I bought 2 Latte that went straight to the garbage. I also ordered 20 timbits but got charged for two orders of 10 timbits which cost more. On top of that, you can’t scan or pay with the App at the drive through window. This location is taking advantage of their customers. Will never visit this location again.
Amazing 😍
Atmosphere: 5
Food: 5
Service: 5
Absolutely unreal. Waiting to take my order and cars that are behind me going into the next drive thru lane are being served before I was. The person taking orders was an absolute disaster. Then when I received my order it was all torn apart with little to no care at all..I'm appalled by this behaviour, how could you serve this to someone and think it's ok? Would you do this at home? I don't recommend this location and I will not be returning.
Food: 1
Service: 1
Parking: Na
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bottled Water
We just had 13 ham& cheddar sandwich was really fast and when we call out no response to us
Atmosphere: 5
Food: 5
Service: 5
I placed an order for a breakfast sandwich and French Vanilla on the mobile app. I counted at least 8 orders completed before my own. I asked the person at the counter for an updateafter about 10 minutes, to which I was given a standard, "it's coming" - said person didn't even check before answering. I waited more than 20 minutes for my order. I requested a refund because my French Vanilla was already cold by the time I was offered my breakfast sandwich.
The mood with the employees was quite tense. I witnessed an employee yelling at another to get off the floor and clean their shoes because she was stepping on someone.
The place was chaotic and peiokr in drive-thru appeared to be making the food as well as taking orders.
I do dislike posting negative reviews, but if an apology for the error was just mentioned, I would have left the matter, but none was given.
Atmosphere: 1
Food: 1
Service: 1
I'm not sure what the issue is with this location but if you come in the evening after 4pm the service is extremely slow. You will be waiting 30 to 40 minutes in the drive thru. Please look into this matter and hire more staff if needed. This is a consistent issue in the evening and absolutely ridiculous!!!
Everything I asked for, “sorry we don’t have” . And I heard them say it to 80% of the other guests.
Bathroom is not accessible; no button for automatic door . Extremely heavy door.
Atmosphere: 1
Food: 1
Service: 1
Terrible service from Ahmed. Asked for jalapeno asiago, he said he'd check if they have. He didn't know which bagel it was, asked like 3 ppl, and came back and told me they don't have it. They were making me a sausage on biscuit and told me they don't have biscuits left but I can have it on a jalapeno asiago. I said I ordered that exact bagel but the cashier told me they don't have any. Why do they lie, take so long to type my order on register, and don't speak English?
Service: 1
Place has gone down hill in the last year.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love to come here and see Suman, she is so friendly and always makes delicious coffee. She is very fast and friendly at the drive thru!
Atmosphere: 5
Food: 5
Service: 5
Always great and fast friendly service by Suman at the drive thru, she remembers my order every day and always gives service with a smile! It’s not the same when she’s not there!
Atmosphere: 5
Food: 5
Service: 5
Great customer service! The manager was so nice and funny
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Birthday Cake Timbits
The staff at this location is excellent. Friendly, service oriented and knowledgeable. Much better than other locations I’ve been to. Manager greats all customers and the regulars by name as they enter. Clean and well managed. Great job.
Atmosphere: 4
Food: 4
Service: 5
Tim Hortons offers great quality food and drinks at reasonable prices. Perfect for anyone on a budget.
Atmosphere: 5
Food: 5
Service: 5
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