Tim Hortons
49 Lakeshore Rd W, Oakville
(905) 849-7117
Recent Reviews
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I am a regulars to this location but I find one service crew in the morning always rude to the customer's. The guys looks so unhappy with his work. Would always reflect to his service. "Rameses" was name in his name plate. He shouldn't give any promotion or anything. I notice a simple conversation become big to this man.. Rude to his under, as well. Fire him so he can have something he really want to do for work. And be a happy man again.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Donuts
I have noticed many times that the cashier uses his fingers to pick up sweets for customers and then handles cash with his hands at this location.
Today, I came again and ordered a carrot muffin. The cashier, who was wearing gloves to pick up the muffins, then accepted cash from me while still wearing the same gloves.
This raises a serious hygiene concern.
The quality, service, and overall dining environment have been deteriorating dramatically.
Atmosphere: 3
Food: 1
Service: 1
My coffees are only made right 65% of the time but it’s close and convenient and I like some of the employees so I guess all I can’t do is write this 😂
Staff could use an all hands on deck meeting with corporate. Not sure who’s running this place but consistency with the brand is a must.
Atmosphere: 3
Food: 2
Service: 2
Team is well trained and customer service skills are excellent
Atmosphere: 5
Food: 5
Service: 5
Every time I go here my order gets messed up. It’s extremely frustrating there hasn’t been one time I’ve been here and they don’t mess something up.
Best place to get coffe and lunch , they alawys serve fresh coffee , I dont like other timhortons coffee clin comparision. I was served by staff named Deepa and she was super friendly and gave me hest costumer service experience❤️❤️ I want to thank all of you for making my everyday better with warm welcome and a frest coffee❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Peach Quenchers, Donuts
I had a great experience at Tim Hortons thanks to Deepa! She was friendly, efficient, and made sure my order was perfect. Her excellent customer service made my visit enjoyable, and I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Donuts
I had an amazing experience at Tim Hortons thanks to Deepa! She was incredibly warm and helpful, making my visit smooth and enjoyable. Her friendly attitude and quick service truly stood out. It’s clear she cares about her customers and takes pride in her work. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Bagels, Wrap, Cookies, Donuts
First time there, clean and great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The atmosphere is great, but the chairs are too hard with no cushioned seating.
Atmosphere: 3
Food: 5
Service: 4
Can't stand the new look, the chairs are calculated to get you out so uncomfortable. Same as keeping the heat down but the worst is being so cheap to install a vestibule at the north door when they renovated, the cold and wind blasts in when that door opens. Worst, felt ill after a breakfast burrito, had to miss Christmas because I thought I caught the flu. What's good, decent parking, Wi-fi, new color scheme does brighten up the place.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Muffin, Wrap
The Absolute BEST Tim Hortons! Great service, food and your team knows how to properly mix and ice cap!!!
Loving the renovations!
This is our favorite place to spend time. Environmental is really pleasant.
Atmosphere: 4
Food: 4
Service: 4
To be honest, I did thought of putting review sometime back whenever I get a bagels from them it’s always toasted on fast speed which makes bagels burnt outside and cold from middle. But to my surprise I order Nutella croissant requested them to heat it up from this location. When I reached home and excited to have a coffee and croissant it ruined my trust from this location I am attaching a picture of croissant I get please have a look. Manager really need to pay attention or hire more managers to see how the customer service is here. Please value others hard earned money. At least give them back their money value by providing quality food.
Atmosphere: 1
Food: 1
Service: 1
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