Tim Hortons
2960 S Sheridan Way, Oakville
(905) 829-9217
Recent Reviews
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The employees were great
Good service 💯
Atmosphere: 5
Food: 5
Service: 5
Coffee is always good 💯 and staff is also very friendly
Atmosphere: 5
Food: 5
Service: 5
The coffee is always fresh, the food is tasty, and the service is quick and friendly. It’s the perfect place to grab a morning coffee or a quick bite any time of day. Clean, welcoming atmosphere and great value for the price. Highly recommend!”
Atmosphere: 5
Food: 5
Service: 5
This review is related to the service when you go in the store. Today , there were only 3 people in line and a wait of over 10 minutes for service. Staff that operate the front counter are very , very slow. Obviously the focus is on the drive through not taking care of clients who come in. This is the same every time I come in. Absolutely ridiculous.
Service: 1
A usual go to place for Coffee in winter
Atmosphere: 3
Food: 4
Service: 4
Had a coffee with a bagel, and everything was delicious. The service was quick, the atmosphere was nice, and my overall experience was genuinely great.
Atmosphere: 5
Food: 5
Service: 5
Make sure you watch them make the drinks I had a server give me the wrong tea take the tea bag out and replace it with a completely different tea and try to pass it back to me and was completely confused why mixing orange peako and peppermint would be disgusting 🧐😒🤯
Atmosphere: 4
Food: 1
Service: 1
Staff doesn't have a clue how to make orders 5 employees just wandering around each taking new orders and not working on completing existing orders. 10 minute wait for food.
Atmosphere: 1
Food: 1
Service: 1
The employee name pushpinder always serve the food with warm smile and in respectful behaviour.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you like standing in line for long duration without being served. This is the spot
Atmosphere: 1
Food: 3
Service: 1
The road and warehouse for unloading trucks are not shown.
Very bad drive through experience. Charge two times for an order, after scan app for point also for payment, but they think you didn’t pay. So ask for tap credit card for payment.
Atmosphere: 4
Food: 4
Service: 1
Normal Tim
Atmosphere: 3
Food: 5
Service: 4
Worst Tim Hortons experience ever. I went yesterday twice and both times the service was beyond horrible.
First visit: I ordered pizza, and they were making it on a filthy, dirty surface. When I simply asked them to put something underneath for cleanliness, instead of doing the obvious and fixing it, the staff started arguing with me. And then, instead of correcting their mistake, they pushed a refund on me like that’s their only trick. I wasn’t asking for my money back — I wanted my food made properly.
Second visit: I ordered a protein latte with no sugar. They gave me a completely wrong drink — just a regular iced latte. When I complained, same nonsense again. Instead of apologizing and fixing it, they started arguing, being rude, and acting like I was the problem. The so-called supervisor, Komal, was unbelievably rude, arrogant, and insulting. Totally unprofessional and zero respect for customers.
Honestly, this location is a joke. Do they have some kind of ritual where the only solution is to argue and throw refunds at people instead of actually doing their job? Food safety ignored, wrong orders, rude behavior, and a supervisor with an attitude problem. Pathetic service — never coming back.
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