WELL ANOTHER BIG COMPANY HIRING FOREIGN WORKERS AND THEN PUTTING THEM IN DRIVE THRU, I CANT UNDERSTAND THEM AND THEY CANT EITHER WHAT IS THIS COUNTRY COMING TOO!!!!!
Не скажу
Wheelchair accessibility: роооораол
Atmosphere: 1
Food: 1
Service: 1
Folarin Osibodu BSc BSc MSc PSM PSPO
This is my review of the Wendy’s at 2960 S. Sheridan Way, Oakville, Ontario:
I went there to try the new breakfast biggie. The way the menu described it—eggs, sausage or bacon, and other items—made it seem like there were three eggs, sausage, and bacon. I thought the order of the words was a divider between items, but it turned out it wasn’t—it was just a choice between sausage or bacon. I found this wording confusing and mentioned it in a lighthearted way, thinking it was a fun little misunderstanding. However, the staff got visibly frustrated with me for no apparent reason.
I wasn’t upset or angry when I walked in. I was genuinely excited to try something new. But their attitude was completely off. The first person I spoke with gave up and passed me to someone else. When I asked this new staff member to explain what a poached egg is (I had genuinely forgotten), she responded with, “Excuse me?” multiple times in a way that felt condescending and dismissive. At one point, she said something along the lines of, “Do you want to shout?” which was incredibly rude and unnecessary.
I work in a job where I interact with all kinds of people daily. Some are easy to deal with, others are not, but it’s my responsibility to treat them all respectfully. That’s the job. If you don’t like dealing with different kinds of customers, maybe this isn’t the job for you.
The experience was so frustrating that I decided to leave. I told them I was leaving because of bad customer service. I could see their embarrassment after I said it, but by then it was too late. As a customer, I came in with money to spend, ready to support the business. That should have been met with a smile and decent service—not this kind of dismissive attitude.
I’ll never return to this location, even though it’s close to where I live. It’s not just that you’ve lost a customer—you’ve also shown the world how you treat people through this review.
I want to make it clear: I refuse to let this interaction ruin my day. Instead, I’m heading off to test drive BMWs, supercars, and Lamborghinis to enjoy my day the way I intended. That’s my message to anyone reading this—don’t give others the power to ruin your day. But let this serve as a warning to management: how your staff treats customers matters. You should know exactly who was working at the front during this shift. Fix this, or you’ll lose more customers just like me.
Service: 2
Thomas H
No straw, no napkins, cold fries. Be sure to check for the first 2 before you drive away. The 3rd is luck of the draw.
Atmosphere: 3
Food: 2
Service: 2
caroline rebecca
Extremely rude and unprofessional to the paying customer 0 stars. The lady in drive through today at 6:20 was absolutely ridiculous I will never support this location again.
Atmosphere: 1
Food: 1
Service: 1
Tejveer Singh
I am the regular customer of this restaurant during last days i ordered spicy chicken sandwich and grilled chicken Cesar salad. As such my food for late even though the restaurant was not much busy. One girl with spectacles standing on the front counter was behaving rude and laughing with other team members as well ignoring me. I was just waiting for my order. It is my humble request to higher authorities to displine the team and behave nicely with the customers.
Atmosphere: 1
Food: 1
Service: 1
Jeremy
We went to pick up our order at the window, expecting a quick and easy experience. Instead, we were borderline forced into buying a coupon book. The woman working there was incredibly pushy and wouldn’t take no for an answer, making the whole encounter uncomfortable. It felt more like a sales pitch than a regular pickup, and left a bad impression.
Atmosphere: 4
Food: 4
Service: 1
KH
Nice location with nice people, clean and plenty of parking. Food was made properly.
Atmosphere: 5
Food: 5
Service: 5
Allii Mariie
When the guy in the morning is working, you know you will get kind service... not like the mean manager at night.
The cashier was in training. She was probably the friendliest employee there out of the 3 women who served us. Food was fresh other than the chunky cheese sauce. The mens bathroom had water leaking out the door that I almost slipped on. I overheard a gentleman telling an employee that all the urinals were clogged. The womens washroom was a 6/10 for cleanliness. The dining room was clean and inviting.
WELL ANOTHER BIG COMPANY HIRING FOREIGN WORKERS AND THEN PUTTING THEM IN DRIVE THRU, I CANT UNDERSTAND THEM AND THEY CANT EITHER
WHAT IS THIS COUNTRY COMING TOO!!!!!
Wheelchair accessibility: роооораол
Atmosphere: 1
Food: 1
Service: 1
This is my review of the Wendy’s at 2960 S. Sheridan Way, Oakville, Ontario:
I went there to try the new breakfast biggie. The way the menu described it—eggs, sausage or bacon, and other items—made it seem like there were three eggs, sausage, and bacon. I thought the order of the words was a divider between items, but it turned out it wasn’t—it was just a choice between sausage or bacon. I found this wording confusing and mentioned it in a lighthearted way, thinking it was a fun little misunderstanding. However, the staff got visibly frustrated with me for no apparent reason.
I wasn’t upset or angry when I walked in. I was genuinely excited to try something new. But their attitude was completely off. The first person I spoke with gave up and passed me to someone else. When I asked this new staff member to explain what a poached egg is (I had genuinely forgotten), she responded with, “Excuse me?” multiple times in a way that felt condescending and dismissive. At one point, she said something along the lines of, “Do you want to shout?” which was incredibly rude and unnecessary.
I work in a job where I interact with all kinds of people daily. Some are easy to deal with, others are not, but it’s my responsibility to treat them all respectfully. That’s the job. If you don’t like dealing with different kinds of customers, maybe this isn’t the job for you.
The experience was so frustrating that I decided to leave. I told them I was leaving because of bad customer service. I could see their embarrassment after I said it, but by then it was too late. As a customer, I came in with money to spend, ready to support the business. That should have been met with a smile and decent service—not this kind of dismissive attitude.
I’ll never return to this location, even though it’s close to where I live. It’s not just that you’ve lost a customer—you’ve also shown the world how you treat people through this review.
I want to make it clear: I refuse to let this interaction ruin my day. Instead, I’m heading off to test drive BMWs, supercars, and Lamborghinis to enjoy my day the way I intended. That’s my message to anyone reading this—don’t give others the power to ruin your day. But let this serve as a warning to management: how your staff treats customers matters. You should know exactly who was working at the front during this shift. Fix this, or you’ll lose more customers just like me.
Service: 2
No straw, no napkins, cold fries. Be sure to check for the first 2 before you drive away. The 3rd is luck of the draw.
Atmosphere: 3
Food: 2
Service: 2
Extremely rude and unprofessional to the paying customer 0 stars. The lady in drive through today at 6:20 was absolutely ridiculous I will never support this location again.
Atmosphere: 1
Food: 1
Service: 1
I am the regular customer of this restaurant during last days i ordered spicy chicken sandwich and grilled chicken Cesar salad. As such my food for late even though the restaurant was not much busy. One girl with spectacles standing on the front counter was behaving rude and laughing with other team members as well ignoring me. I was just waiting for my order. It is my humble request to higher authorities to displine the team and behave nicely with the customers.
Atmosphere: 1
Food: 1
Service: 1
We went to pick up our order at the window, expecting a quick and easy experience. Instead, we were borderline forced into buying a coupon book. The woman working there was incredibly pushy and wouldn’t take no for an answer, making the whole encounter uncomfortable. It felt more like a sales pitch than a regular pickup, and left a bad impression.
Atmosphere: 4
Food: 4
Service: 1
Nice location with nice people, clean and plenty of parking. Food was made properly.
Atmosphere: 5
Food: 5
Service: 5
When the guy in the morning is working, you know you will get kind service... not like the mean manager at night.
Vegetarian options: Salad
Parking: Lots of free parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Spicy Chicken Sandwich, Chicken Strips, Asiago Ranch Chicken Club Combo
Krabby patty combo has nothing Sponge bob related. Regular bag. Regular cup. Nada.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
usually everything is ok here, but sometimes not
Atmosphere: 4
Food: 4
Service: 4
The cashier was in training. She was probably the friendliest employee there out of the 3 women who served us. Food was fresh other than the chunky cheese sauce. The mens bathroom had water leaking out the door that I almost slipped on. I overheard a gentleman telling an employee that all the urinals were clogged. The womens washroom was a 6/10 for cleanliness. The dining room was clean and inviting.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Dave's Single Combo
It’s a fast food place. Ok food
Atmosphere: 2
Food: 3
Service: 4
usually everything is ok here, but sometimes not
Atmosphere: 4
Food: 4
Service: 4
usually everything is ok here, but sometimes not
Atmosphere: 4
Food: 4
Service: 4
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