The point of this franchise at 5 am would mostly sell breakfast items but not this location no scrambled eggs and never offer to make some for an additional wait , no donuts ready and if you purchase extras like bacon or cheddar you pay but they forget to put on even when you go back to fix up next day they mess up order andn you are better off asking for butter cream cheese or peanut butter to go because they barely put any on even when asked for extra , if you go here dont drive through unless you got someone to verify your order is up to par or go inside only
Atmosphere: 2
Food: 1
Service: 3
Benjamin Kupfer
Cozy, love the fireplace.
Atmosphere: 5
Food: 4
Service: 4
Akash Dhawan
Service is Worse Here. So many Bias here i ordered protein latte here and when she made it she threw on the table and i just want change the lid because when she threw the cup coffee comes out i was asking for change the lid and then she said you want it or not. if we pay for something and if nobody want to give respect atleast don’t disrespect to others
Atmosphere: 1
Food: 5
Service: 1
Vidhi
I recently visited this Tim Hortons and noticed something very concerning. On two different visits, the staff were using the same gloves for both vegetarian and non-vegetarian items. I had ordered coffee, and it was served by an employee who was still wearing the same gloves I noticed the staff were handling bacon and then serving other items, including my coffee, with the same gloves. This is a serious cross-contamination issue, especially for customers who are vegetarian or have dietary restrictions.
On top of that, the coffee lid had a bad smell and even had some food particles stuck to it, which made it impossible for me to drink.
Management really needs to improve hygiene practices and ensure gloves and lids are kept clean.
Atmosphere: 1
Food: 1
Service: 1
Arshdeep Singh
22 November 2025 at 3:11 pm the guy taking orders dont have manners how to talk with customers speaking rudly . And also they don’t even make coffee good double extra sugar they add. Thanks
Atmosphere: 5
Food: 5
Service: 1
Trevor
They never get your order right.
Atmosphere: 3
Food: 3
Service: 1
JASIKA JASIKA
I always order the protein latte from this location, and every time the cup is filled way below the required level. It’s almost empty from the top, which is not acceptable considering the price. Today was even worse — there was a hair inside my drink. This is a serious hygiene issue, and it completely ruined the experience. I really liked this place before, but the quality has gone down and the staff needs to be more careful and consistent. I hope management takes this seriously and improves the hygiene and the portion size, because customers deserve better
Attaching pictures from 2 different days
Atmosphere: 1
Food: 1
Service: 1
Dylan Shields
Asked for a steep tea double double and med ice coffee, was given a coffee double double and ice capp.
Sharon Kruizenga
Not bad, the two ladies taking orders today were really pushy. I asked for a large coffee-cut off-what do you want in that- 1 cream 1/2 sweetener. Ok what else. 10 timbi- cut off again she basically screamed at me assorted- no I choose timbits. She proceeded to basically yell at me where are the timbits? I thought she would know where they are since she works there. I hate to say this, but it did not make me want to talk to her anymore. Very un welcoming. Iced latte was decent, new cream brulee timbits too. But staff was really lacking proper customer service. If I ever acted towards a customer working at my tims I'd be ashamed. Drive thru was taking over 8 mins a car, thought going inside would've been nicer, but it wasn't.
Tims your the best but you need to get control of your bug problem, I was in tims for 20 mins and when I sat down to eat there was 2 wasps around me, a fly and a dead bug on the window sill, like come on, you are a food place there should be no bugs at all, what the hell
Atmosphere: 1
Food: 3
Service: 3
Navleen kaur
I ordered french vanilla… it was cold and they just focus on drive thru…
Atmosphere: 1
Food: 1
Service: 1
Closet Share
Very impressionable their all screaming and cursing at each other we stood here and waited with a line up while the employees were fooling around in the back.
Atmosphere: 1
Service: 1
Ahmad Hoosein
Bought a crispy chicken wrap drove home, took two bites chicken was frozen in the wrap had to throw it out. What a waste of money!
Atmosphere: 1
Food: 1
Service: 1
Virginia Ervin
Thanks for making my Iced Latte with LOVE!! It's delicious!! 🥰 Love it!!
The point of this franchise at 5 am would mostly sell breakfast items but not this location no scrambled eggs and never offer to make some for an additional wait , no donuts ready and if you purchase extras like bacon or cheddar you pay but they forget to put on even when you go back to fix up next day they mess up order andn you are better off asking for butter cream cheese or peanut butter to go because they barely put any on even when asked for extra , if you go here dont drive through unless you got someone to verify your order is up to par or go inside only
Atmosphere: 2
Food: 1
Service: 3
Cozy, love the fireplace.
Atmosphere: 5
Food: 4
Service: 4
Service is Worse Here. So many Bias here
i ordered protein latte here and when she made it she threw on the table and i just want change the lid because when she threw the cup coffee comes out i was asking for change the lid and then she said you want it or not. if we pay for something and if nobody want to give respect atleast don’t disrespect to others
Atmosphere: 1
Food: 5
Service: 1
I recently visited this Tim Hortons and noticed something very concerning. On two different visits, the staff were using the same gloves for both vegetarian and non-vegetarian items. I had ordered coffee, and it was served by an employee who was still wearing the same gloves I noticed the staff were handling bacon and then serving other items, including my coffee, with the same gloves. This is a serious cross-contamination issue, especially for customers who are vegetarian or have dietary restrictions.
On top of that, the coffee lid had a bad smell and even had some food particles stuck to it, which made it impossible for me to drink.
Management really needs to improve hygiene practices and ensure gloves and lids are kept clean.
Atmosphere: 1
Food: 1
Service: 1
22 November 2025 at 3:11 pm the guy taking orders dont have manners how to talk with customers speaking rudly . And also they don’t even make coffee good double extra sugar they add. Thanks
Atmosphere: 5
Food: 5
Service: 1
They never get your order right.
Atmosphere: 3
Food: 3
Service: 1
I always order the protein latte from this location, and every time the cup is filled way below the required level. It’s almost empty from the top, which is not acceptable considering the price.
Today was even worse — there was a hair inside my drink. This is a serious hygiene issue, and it completely ruined the experience.
I really liked this place before, but the quality has gone down and the staff needs to be more careful and consistent. I hope management takes this seriously and improves the hygiene and the portion size, because customers deserve better
Attaching pictures from 2 different days
Atmosphere: 1
Food: 1
Service: 1
Asked for a steep tea double double and med ice coffee, was given a coffee double double and ice capp.
Not bad, the two ladies taking orders today were really pushy. I asked for a large coffee-cut off-what do you want in that- 1 cream 1/2 sweetener. Ok what else. 10 timbi- cut off again she basically screamed at me assorted- no I choose timbits. She proceeded to basically yell at me where are the timbits? I thought she would know where they are since she works there. I hate to say this, but it did not make me want to talk to her anymore. Very un welcoming. Iced latte was decent, new cream brulee timbits too. But staff was really lacking proper customer service. If I ever acted towards a customer working at my tims I'd be ashamed. Drive thru was taking over 8 mins a car, thought going inside would've been nicer, but it wasn't.
Atmosphere: 1
Food: 3
Service: 1
Simran is an excellent manager very helpful !!
Restaurantji Recommends
Tims your the best but you need to get control of your bug problem, I was in tims for 20 mins and when I sat down to eat there was 2 wasps around me, a fly and a dead bug on the window sill, like come on, you are a food place there should be no bugs at all, what the hell
Atmosphere: 1
Food: 3
Service: 3
I ordered french vanilla… it was cold and they just focus on drive thru…
Atmosphere: 1
Food: 1
Service: 1
Very impressionable their all screaming and cursing at each other we stood here and waited with a line up while the employees were fooling around in the back.
Atmosphere: 1
Service: 1
Bought a crispy chicken wrap drove home, took two bites chicken was frozen in the wrap had to throw it out. What a waste of money!
Atmosphere: 1
Food: 1
Service: 1
Thanks for making my Iced Latte with LOVE!! It's delicious!! 🥰 Love it!!
Atmosphere: 5
Food: 5
Service: 5
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