A&W Canada
Orchard Gate, 661 Atherley Rd, Orillia
(705) 327-5356
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Tanya was amazing! She knows her product down to the weight of each burger! The whole team is truly kind, professional and are great ambassadors for this establishment. Tanya deserves to know her efforts on December 11, 2024 didn’t go unnoticed!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Good burgers
Atmosphere: 5
Food: 5
Service: 5
Manager was very rude and being racist to me and my friends as we were ordering , she was being lazy to do her job and started yelling at us adding on that we don’t understand english
October 20 2024
2:30 pm
Atmosphere: 1
Service: 1
Turned us away with plenty of time to take an order but took the car in front and saw someone enter after us. Disgusting service.
Service: 1
Went to drive thru at 8:05 pm on Friday night. Ordered 2 chicken burgers and 1 onion rings for an outrageous $29.58. At the pay window we were told to pull at the front door and wait 6 min. She would bring the order out to the car. There was a car parked there so we parked before the front door. When she brought out order she went to the parked car first then realized it wasn’t us. She came towards our car, threw the bag through the driver window and said next time park in front of the door and she walked away. We tried to call her back but she refused to come back. We drove into the drive thru by again to tell her how rude she was and that next time she should tell you the order will take longer then usually so you have a choice to change your mind. She refused to talk to us at the drive thru and just said have a good night and walked away
This is horrific service and she should loose her job if she doesn’t treat paying customers with some respect. We will never use this A&W again!
Service: 1
Asked the young female cashier a simple question, and instead gave me attitude …
Atmosphere: 1
Service: 1
Very Rude Manager , she dint took our order and asked us to leave the A&W . This type of behavior is completely unacceptable and goes against the values of professionalism, respect, and inclusivity that should be upheld in any workplace, especially in a public-facing environment like a restaurant . I believe such behavior not only reflects poorly on your establishment but also contributes to a toxic environment that could alienate and hurt patrons.
Atmosphere: 1
Food: 1
Service: 1
Good food good service would recommend
Atmosphere: 5
Food: 5
Service: 5
Decided to have a small burger and fries for lunch it was just over 8 bucks and it was very good I'll be stopping there for lunch again
Food: 5
Service: 5
I went in today, September 2 and bought a teen burger combo. When the young lady behind the cash told me my total, I realize I didn’t have enough cash on me and was willing to pay With debit as I was about $1.50 short. The Young lady behind the counter said don’t worry about it and she put her own money in. It’s been a long time since I’ve seen this kind of customer service in a restaurant and I’ve worked in Them for over 30 years. Unfortunately, l dud not catch her name, but I just want to say a huge thank you to her As she went above and beyond The customer service standards. This young lady should be recognized for this. I’m sorry I did not get your name, but please please please Keep up the great work you did not go unnoticed
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Extremely extremely rude employee, made a wrong sandwich, went inside and asked politely to correct it, arguing like a crazy lady!
????????????
Service: 1
Ordered lunch and breakfast on consecutive days. Staff was rude both times, incredibly slow for no apparent reason and argued with me about what I ordered when I advised my order was incorrect. Would recommend going to another location and not to this one.
Atmosphere: 2
Food: 2
Service: 1
Friendly staff, awesome veggie masala burger ?
Atmosphere: 5
Food: 5
Service: 5
We love A&W but will likely not return to this location. The restaurant and bathroom need a deep clean. It was actually gross.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Onion Rings
The girls with their Disney tunes were so much fun!
Atmosphere: 5
Food: 5
Service: 5
Loading...