Cute cafe in Orillia. A very lovely lady works here. We enjoyed some coffee and homemade sweets.
Atmosphere: 4
Food: 4
Service: 5
Shima Saboonchy
Here’s a draft of the review based on your experience:
I am extremely disappointed with my recent experience at this establishment. I placed an order and had a remaining balance of $80. I initially thought I was given a discount, but later received a letter requesting payment of the remaining balance. When I reached out to clarify the situation, I was met with rude and unprofessional behavior.
After explaining the misunderstanding and even apologizing for any confusion on my part, I was shocked that my order was not accepted. Instead of resolving the issue amicably, I was repeatedly told conflicting and incorrect information about my order.
It is frustrating to be treated this way as a customer. If there was a misunderstanding about the payment, a polite conversation could have resolved it. However, the way this was handled was unacceptable and unprofessional.
I hope the management takes this feedback seriously and improves their approach to customer service. Until then, I cannot recommend this place to others.
Feel free to adjust the review to better reflect your experience or add any additional details.
Derek Rogers
Food is amazing Freshly frozen meals.. So good Quality meals Excellent price Staff friendly and helpful Oh yah deserts wow...
Atmosphere: 5
Food: 5
Service: 5
Liz G.
We found the Pantry by googling best breakfast in Orillia and were excited to try it while in town. Unfortunately on arrival, we found they are not serving breakfast for the time being (more on that below) but DO go for a sandwich and soup or the baked goods to eat in or to go! Say hi to Kate!
Construction is taking a toll on this little biz as you'll need to detour to get to it, coming in on St. Jean no matter what your GPS says (accurate as of summer 2024 thru November 2024).
Our impressions: Adjacent to a very old little motel not far from the lake on a messy road (they're working on it). Venture around the construction to find this little hidden gem. What a cute little place and exactly what you want from a local bistro/market/Café type spot. How lucky for people staying at the motel, it's right next door.
Fabulous, fresh, all butter baked goods made all in house with pride and care by Kate who is great for a chat and works so hard to keep the place well stocked with fresh, delicious everything - just go!
From espresso chocolate mousse tarts to moist raisin carrot cake with the cutest (ample) dabs of cream cheese frosting, the lightest, most delish blueberry scones drizzled in just the right amount of vanilla icing (must try!), fresh grilled sandwiches (grilled cheese, reuben etc.) and hearty comfort items like smoked brisket stew, you'll want to try it all. I sure wanted to!
Please keep them in biz! I hope to go back for breakfast once the road work is done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sunday Classic
Sharon Liu
My favourite place in Orillia. The food is very fresh and good quality, and very affordable at the same time. I like their pressed sandwiches, pasta salad, pies, and baked goods. The staff are also very friendly.
Atmosphere: 5
Food: 5
Service: 5
Cassey Halverson
Excellent food, comparable prices but packed full of flavour!!
Atmosphere: 5
Food: 5
Service: 5
Lynn
It’s is a great small cafe. Food is great and reasonable. Scones are ?
Atmosphere: 4
Food: 4
Service: 5
Astrid lei
Very good food and great customer service will definitely keep coming back !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffles, Sandwich, Lunch
Alexander Faulds
Great treats, and staff are very
Atmosphere: 5
Food: 5
Service: 5
Andrea Wilson
Service extremely friendly and warm. Breakfast classics and more. Great atmosphere, will be back.
Wonderful place. Food was excellent. Service was excellent! Perfect poached eggs!!
Parking: Parking is available, just a small amount of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Jacki Crawford
Wonderful place. Food was excellent.Service was excellent! Perfect poached eggs!!
Parking: Parking is available, just a small amount of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Kim Scott-Balkwill
Excellent. Fresh cut meats for sandwiches, no deli meat here. Very accommodating for vegetarians also.
Paul Cooper
This place is not to be confused with the hasty tasty diner . Defemation of charactor .shadow of its former fame ...now closed again, best to stay away
Atmosphere: 1
Amanda McCormick
Cute little place.Great service and locationOnly feed back and also reason for the loss of the star. Fresh home fires. I am not a big fan when restaurants use frozen home fries or fries. I use fresh at home, so it should be a must for a restaurant especially with the pricing. Fresh would make it a 5.
Cute cafe in Orillia. A very lovely lady works here. We enjoyed some coffee and homemade sweets.
Atmosphere: 4
Food: 4
Service: 5
Here’s a draft of the review based on your experience:
I am extremely disappointed with my recent experience at this establishment. I placed an order and had a remaining balance of $80. I initially thought I was given a discount, but later received a letter requesting payment of the remaining balance. When I reached out to clarify the situation, I was met with rude and unprofessional behavior.
After explaining the misunderstanding and even apologizing for any confusion on my part, I was shocked that my order was not accepted. Instead of resolving the issue amicably, I was repeatedly told conflicting and incorrect information about my order.
It is frustrating to be treated this way as a customer. If there was a misunderstanding about the payment, a polite conversation could have resolved it. However, the way this was handled was unacceptable and unprofessional.
I hope the management takes this feedback seriously and improves their approach to customer service. Until then, I cannot recommend this place to others.
Feel free to adjust the review to better reflect your experience or add any additional details.
Food is amazing
Freshly frozen meals..
So good
Quality meals
Excellent price
Staff friendly and helpful
Oh yah deserts wow...
Atmosphere: 5
Food: 5
Service: 5
We found the Pantry by googling best breakfast in Orillia and were excited to try it while in town. Unfortunately on arrival, we found they are not serving breakfast for the time being (more on that below) but DO go for a sandwich and soup or the baked goods to eat in or to go! Say hi to Kate!
Construction is taking a toll on this little biz as you'll need to detour to get to it, coming in on St. Jean no matter what your GPS says (accurate as of summer 2024 thru November 2024).
Our impressions: Adjacent to a very old little motel not far from the lake on a messy road (they're working on it). Venture around the construction to find this little hidden gem. What a cute little place and exactly what you want from a local bistro/market/Café type spot. How lucky for people staying at the motel, it's right next door.
Fabulous, fresh, all butter baked goods made all in house with pride and care by Kate who is great for a chat and works so hard to keep the place well stocked with fresh, delicious everything - just go!
From espresso chocolate mousse tarts to moist raisin carrot cake with the cutest (ample) dabs of cream cheese frosting, the lightest, most delish blueberry scones drizzled in just the right amount of vanilla icing (must try!), fresh grilled sandwiches (grilled cheese, reuben etc.) and hearty comfort items like smoked brisket stew, you'll want to try it all. I sure wanted to!
Please keep them in biz! I hope to go back for breakfast once the road work is done.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sunday Classic
My favourite place in Orillia. The food is very fresh and good quality, and very affordable at the same time. I like their pressed sandwiches, pasta salad, pies, and baked goods. The staff are also very friendly.
Atmosphere: 5
Food: 5
Service: 5
Excellent food, comparable prices but packed full of flavour!!
Atmosphere: 5
Food: 5
Service: 5
It’s is a great small cafe. Food is great and reasonable. Scones are ?
Atmosphere: 4
Food: 4
Service: 5
Very good food and great customer service will definitely keep coming back !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffles, Sandwich, Lunch
Great treats, and staff are very
Atmosphere: 5
Food: 5
Service: 5
Service extremely friendly and warm. Breakfast classics and more.
Great atmosphere, will be back.
Restaurantji Recommends
Wonderful place. Food was excellent.
Service was excellent! Perfect poached eggs!!
Parking: Parking is available, just a small amount of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Wonderful place. Food was excellent.Service was excellent! Perfect poached eggs!!
Parking: Parking is available, just a small amount of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Excellent. Fresh cut meats for sandwiches, no deli meat here. Very accommodating for vegetarians also.
This place is not to be confused with the hasty tasty diner . Defemation of charactor .shadow of its former fame ...now closed again, best to stay away
Atmosphere: 1
Cute little place.Great service and locationOnly feed back and also reason for the loss of the star. Fresh home fires. I am not a big fan when restaurants use frozen home fries or fries. I use fresh at home, so it should be a must for a restaurant especially with the pricing. Fresh would make it a 5.
Atmosphere: 5
Food: 4
Service: 5
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