Very disappointed with this experience. I ordered through Uber Eats and it took over an hour for the order to even be picked up because my driver kept being told it wasn’t ready. When it finally arrived, everything was cold. On top of that, the chocolate milk that was included was expired. This is a serious food safety issue, especially considering chocolate milk is primarily served in children’s Happy Meals. Parents trust that these items are safe. Expiration dates should absolutely be checked before anything is handed out. Between the excessive delay, cold food, and expired milk, this was extremely disappointing.
Food: 1
Service: 1
Rachel Tindall
Food was great, staff was friendly. Kids had loads of fun in the play place.
Atmosphere: 5
Food: 5
Service: 5
Андрей Орлов
I visited this McDonald's for the second time, and unfortunately, both visits left a bad impression. The first time, they forgot to include a straw and sauce, and the drink was just water, not properly mixed. The second time, they again forgot the straw. Even though their social media shows great service, here they constantly forget something. I have no desire to come back and order from them again; that’s enough.
Atmosphere: 1
Food: 4
Service: 1
Jack Shoop
Payed $7 for a Oreo McFlurry only to get a half full cup
Atmosphere: 4
Food: 3
Service: 1
Zach Sheehan
Pretty sad when your paid by the hour and cant put the right amount of chicken nuggets in a meal, the number of how many go inside the box is printed on the top of the box.
Trent Sturrock
wouldn't walk 2 seconds to the dining room to get me rootbeer because there isn't any in the drivethru and proceeds to make me park and come in to buy cups and get rootbeer that I wanted. THEN when I entered the restaurant to get my drink there was a member of staff IN FRONT of the machine already who could have taken 30 second of their time to get me rootbeer. also when kind of mcdonald's does not have rootbeer. awful. I am disappointed. I AM A FORMER MCDONALDS EMPLOYEE THIS IS NOT OKAY
Atmosphere: 1
Service: 1
Shannon Letham
Everything has been getting worse.
Atmosphere: 1
Food: 3
Service: 2
Blaine
We ordered breakfast and use my in app offer. After paying and waiting I was told that the could not make our breakfast as they did have our sandwiches today (McGriddle), I said I just wanted my money back. The person I was dealing with did not know how to put back on my card and I also asked about the offer I had used and if there was anything for that.
I got a sorry.
I got my money back in cash and that was it
I know there food is not the best but I should have been offered a better meal if they can’t order they inventory correctly.
Atmosphere: 1
Service: 1
Greg
The young lady named Victoria that served us on Friday evening was lovely. She was friendly and polite. The food came quickly and tasted good.
Waited at the counter for in store service for about 8 minutes. They need a dedicated counter person.
Atmosphere: 4
Food: 4
Service: 1
Robert Troch
The very helpful staff were able refund part of an online order that went a little out of control.
Atmosphere: 5
Food: 3
Service: 5
V Buj
Some of the staff are super friendly and great to deal with but other than that, there are no other redeeming qualities of this McDs. Drive thru is always slow. Food is handled no better than garbage. I understand that this isn’t everyones ideal job but this is getting to be worse and worse.
Atmosphere: 1
Food: 1
Service: 2
SASHA LAMBERT
What's the point of being 24hrs???? Anytime you go after 11 and it's just drive thru you just sit with 20 plus cars for 39 mins. No one moving no orders being taken??? Called in line they said we have limited staff and are VERY busy. How are you busy if dine in is closed and you have taken 0 drive thru orders for 20 plus mins???? Total bs. They just wait for ppl to leave. Zero sense of urgency to serve 20 plus ppl waiting in line. Wish I could ignore customers until they left at my job.
jade dawson
We came by at 4:20 on Saturday October 25th and the gentleman at the pay window, was extremely kind and professional. Excellent customer service - I should have caught his name.
Very disappointed with this experience. I ordered through Uber Eats and it took over an hour for the order to even be picked up because my driver kept being told it wasn’t ready. When it finally arrived, everything was cold. On top of that, the chocolate milk that was included was expired.
This is a serious food safety issue, especially considering chocolate milk is primarily served in children’s Happy Meals. Parents trust that these items are safe. Expiration dates should absolutely be checked before anything is handed out. Between the excessive delay, cold food, and expired milk, this was extremely disappointing.
Food: 1
Service: 1
Food was great, staff was friendly. Kids had loads of fun in the play place.
Atmosphere: 5
Food: 5
Service: 5
I visited this McDonald's for the second time, and unfortunately, both visits left a bad impression. The first time, they forgot to include a straw and sauce, and the drink was just water, not properly mixed. The second time, they again forgot the straw. Even though their social media shows great service, here they constantly forget something. I have no desire to come back and order from them again; that’s enough.
Atmosphere: 1
Food: 4
Service: 1
Payed $7 for a Oreo McFlurry only to get a half full cup
Atmosphere: 4
Food: 3
Service: 1
Pretty sad when your paid by the hour and cant put the right amount of chicken nuggets in a meal, the number of how many go inside the box is printed on the top of the box.
wouldn't walk 2 seconds to the dining room to get me rootbeer because there isn't any in the drivethru and proceeds to make me park and come in to buy cups and get rootbeer that I wanted. THEN when I entered the restaurant to get my drink there was a member of staff IN FRONT of the machine already who could have taken 30 second of their time to get me rootbeer. also when kind of mcdonald's does not have rootbeer. awful. I am disappointed. I AM A FORMER MCDONALDS EMPLOYEE THIS IS NOT OKAY
Atmosphere: 1
Service: 1
Everything has been getting worse.
Atmosphere: 1
Food: 3
Service: 2
We ordered breakfast and use my in app offer. After paying and waiting I was told that the could not make our breakfast as they did have our sandwiches today (McGriddle), I said I just wanted my money back. The person I was dealing with did not know how to put back on my card and I also asked about the offer I had used and if there was anything for that. I got a sorry. I got my money back in cash and that was it I know there food is not the best but I should have been offered a better meal if they can’t order they inventory correctly.
Atmosphere: 1
Service: 1
The young lady named Victoria that served us on Friday evening was lovely. She was friendly and polite. The food came quickly and tasted good.
Atmosphere: 4
Food: 4
Service: 5
It's alright for a McDonald's
Restaurantji Recommends
Waited at the counter for in store service for about 8 minutes. They need a dedicated counter person.
Atmosphere: 4
Food: 4
Service: 1
The very helpful staff were able refund part of an online order that went a little out of control.
Atmosphere: 5
Food: 3
Service: 5
Some of the staff are super friendly and great to deal with but other than that, there are no other redeeming qualities of this McDs. Drive thru is always slow. Food is handled no better than garbage. I understand that this isn’t everyones ideal job but this is getting to be worse and worse.
Atmosphere: 1
Food: 1
Service: 2
What's the point of being 24hrs???? Anytime you go after 11 and it's just drive thru you just sit with 20 plus cars for 39 mins. No one moving no orders being taken??? Called in line they said we have limited staff and are VERY busy. How are you busy if dine in is closed and you have taken 0 drive thru orders for 20 plus mins???? Total bs. They just wait for ppl to leave. Zero sense of urgency to serve 20 plus ppl waiting in line. Wish I could ignore customers until they left at my job.
We came by at 4:20 on Saturday October 25th and the gentleman at the pay window, was extremely kind and professional. Excellent customer service - I should have caught his name.
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