Mr.Sub
189 Mississaga St E, Orillia
(705) 327-5253
Recent Reviews
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One of the few fast food restaurants that still had a family vibe to it. Good people
Went there this past week in the evening. Sydney was lovely. They have great employees
Atmosphere: 4
Food: 3
Service: 5
Me and my girlfriend went to this store around 12am the lady working that look like she just got into a boxing match was sitting in the corner with food and stuff all around her as we entered she just stared at us I had to ask if they are still open (they close at 1am) she got up slowly(she was older so I gave her the benefit of the doubt) but she said she had to get more cheese then left for 5mins after cutting are bread then came back and was moving a mess of stuff to find a knife to cut the cheese and went to her personal stuff in the corner to look for the knife open the cheese also wanted to mention she was hovering over are food sweating making are sandwiches after she finished with my girlfriend sub she went to the back because she had to grab more bags but she still had bags at the front after all of this and it taking forever to get are sub she watch and when I say watch I mean hover over staring at the rent machine to make sure I tipped her me and my girlfriend just threw the subs out I want a refund
Atmosphere: 1
Food: 1
Service: 1
Owners great, treats everyone like family, always a pleasant atmosphere always feel welcome
The lady there was nice,friendly and fast. The place was clean and quiet.
Atmosphere: 4
Food: 4
Service: 5
ONE OF MY WORST EXPERIENCES EVER!!!! STAFF’s BEHAVIOUR WAS UNACCEPTABLE!!
I walked in there late in the evening at MISSISAUGA ST., ORILLIA on August 26 as a delivery driver to pick up an order. There is a white lady( don’t know the name) working there and a gentleman standing there as a customer. So’I walk in, and stood on one side patiently as the gentleman was already there. The female staff even after seeing RED delivery bag in my hand, didn’t even acknowledge my existence there, no Hi, or nothing at all. The gentleman(who was customer) turned his neck, and had a small eye contact with me, We just shared a cordial smile as a polite gesture. AND HE IS THE ONE WHO SAID TO HER THAT SHE IS JUST HERE FOR A DELIEVERY, HAND HER THE FOOD FIRST BEFORE STARTING MY ORDER, AND THE EMPLOYEE WITH VERY DEROGATORY TONE TOWARDS ME GOES , NO I’LL MAKE YOUR ORDER FIRST(mind it she hasn’t even started his order yet, just had two footlong buns on the counter), THE GENTLEMAN AGAIN SAID TO HER, THAT YOU CAN LITERALLY HAND HER THE FOOD FIRST AS HIS FOOD WOULD TAKE A WHILE(and my delivery food was ready sitting at the counter, she just needed to hand it to me, AND THE STAFF AGAIN GOES NO, I’LL MAKE YOUR ORDER FIRST, AND GAVE A VERY HATEFUL LOOK TO ME, until this point I haven't even had a single word conversation with her, I was just standing patiently one one side. I always respect staff in restaurants, its not an easy job(I work in a restaurant too), I always give a room for at-least 3-4 minutes to the staff to acknowledge me as pick-up driver there.
Its the customer who told her to hand me the food first which is all ready to go sitting at the counter.
I went up towards her side and asked her in a very nice manner, if My order was ready or she had to work on it after she served the gentleman.(I didn’t even say my order is all set to go, why you refusing to hand it first, I gave it the benefit of doubt that it could be different order) but SHE GOES TO ME IT IS READY, IN A VERY NON-CHALANT MANNER as if she didn’t care and she wanted to make me wait there on purpose. I requested her, “Would you please kindly hand it to me then if its ready) , and she goes Okay in the most unwilling manner and handed it to me with the real bad looks. Well I grabbed the food went to my car in the parking, while trying to figure out the navigation for delivery in my car, that I CLEARLY SAW HER LOOKING AT ME FROM BEHIND THE COUNTER THROUGH A GLASS WINDOW(its a small space) WITH A LOOK FULL OF HATRED AND SHE MURMURED SOMETHING
AT THIS POINT I PERCEIVE IT AS A HATEFUL ATTITUDE AND RACIST BEHAVIOUR TOWARDS ME AS A BROWN ASIAN PERSON. Otherwise why would you behave like this to someone who is just there to pick up an order and hasn’t even said anything to you. I kept my behaviour appropriate throughout but her attitude towards me was very unpleasant and hinting towards hate simply the minute I walked in.
I have been living in Canada for 9 years and working in restaurant industry since then, I do part time food deliveries for long time, never have I ever faced such bad experience ever before.
PLEASE DON’T WORK IF YOU SIMPLY CANNOT TREAT PEOPLE FROM ALL WALKS OF LIFE WITH BARE MINIMUM RESPECT AND YOUR DISLIKING (for no reason) is so evident on your face. I have never written such a big review like this before, because THIS IS A SERIOUS ISSUE HERE AND SOME ACTION SHOULD BE TAKEN AGAINST THIS EMPLOYEE. I AM NOT GONNA HESITATE TO TAKE IT TO HEAD OFFICE, because THIS IS SIMPLY NOT OKAY
Atmosphere: 1
Food: 1
Service: 1
I'm not exactly expecting Michelin star food when I go here and I'm good with it being more about something decent but not spectacular but quick and convenient. I've been here many times and always cut it a bit of slack in terms of things not being great. However my last couple visits will be my last. Which is unfortunate because I literally can walk there in thirty seconds.
The staff here have always been extremely slow but it's gotten progressively worse over time. I could deal with the slower service but last couple times staff has been less then helpful and demonstrated their annoyance with customers coming in later at night. Also very underwhelmed with the last couple subs I purchased
Atmosphere: 2
Food: 1
Service: 1
I wish I could give my meal today a 0 star, I didn’t even eat it, such a waste
Atmosphere: 1
Food: 1
Service: 1
Won’t be back
Service: 1
Stay away .
Bread was hard as a rock
Guy behind counter was awesome however , he just seems like he never made a sub in his life .
Messy mayo all over i thought I was on a comedy show toppings everywhere did I mention the mayo everywhere ? Front back of the wrapper it was impossible to eat with needing a shirt change.
Hard to enjoy anything in-between 2 bricks really.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Always friggen perfect whether it's a delivery or in person. Best subs in Orillia since I was a kid.
Atmosphere: 5
Food: 5
Service: 5
Worst subs we have ever had quality a big zero so disappointed
Atmosphere: 4
Food: 1
Service: 2
Love my Mr Sub
Atmosphere: 4
Food: 5
Service: 4
Get the best place ever it's good food all is good and fresh
1st time in years, now I remember why. No lettuce, just not adequate all around.
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