I’ve been ordering pizza here for 10+ years. Recently noticed there is a cheese shortage. The pizzas lately have had cheese baldness. Sometimes they throw some cheese on top as it comes out of the oven so it’s all patchy looking. I do not want a free pizza. Or a coupon. I just want you guys to make the pizzas better.
7 crows
I don’t mind the food it’s pretty good and delivery drivers are great but the people on the phone rush through everything so much they mess up orders and I have to call back to confirm things are added or correct and they often miss promotional items like two free bottles of pop of Sundays etc.
Keshav Pareek
Everything is perfectly managed by the staff and the Pizza is delicious
Amanda McCormick
Edit: dropped a star. please see additional photos. Head office did reach out to me and offer me an $18 credit which I used yesterday. I ordered at 2pm and wait time for delivery was an hour and a bit, driver arrived smelling strongly of fresh cigarette smoke and pizza was delivered barely warm. At 115 F which is danger zone for food handling. On top of this. I’m not sure why they put dips in a pizza box with heat and in the warm bag. They are cream sauces not meant to be heated up. This has been 3 back to back poor experience with this restaurant. Definitely alternatives in the area.
I’ve given PizzaVille 2 stars based off of my last two experiences , unfortunately, both experiences have been disappointing.
First Experience (Delivery): I ordered delivery a couple of months ago, and it took an 1 hr and 40 minutes to arrive. By the time it got here, the pizza was barely warm and all 3 pizzas were wet and soggy. I had to send it back. The delivery driver was very polite and stayed present while I contacted head office, but it seemed like a staffing issue—he had multiple deliveries running 20-30 minutes apart and when paying $10 plus tip for delivery, this is not acceptable.
Second Experience (Pickup): This time, I opted for pickup to avoid the long wait. While the pizza was at least hot when I got home, the toppings were nearly non-existent—each slice had maybe half a slice of tomato and a few strands of onion, which was disappointing.
Other Observations: • The restaurant itself appears clean, but it’s not very welcoming when staff are often seen smoking outside. • Based on my experiences, I won’t be ordering from here again.
Would love to see improvements in service, delivery efficiency, and ingredient portions, as this location has potential!
⭐ 2/5 Stars
Shelly Lahay
Great customer service ran out in the rain Soni wouldn't get wet to bring the pizza to the car.
Dreezy
Ok so this is going to sound crazy but at the age of 39 it was my first time trying Pizzaville. I've tried almost every pizza establishment known to man but for some insane reason I never got around to trying Pizzaville.... yet... I went in to try the new New York style Cup N Char but saw an employee making a few panzorottis and quickly got a craving for one. I ordered a fried pne and the garlic knots which were also fried and I can't believe how good it was especially for the price. It was made so quick and fresh and the employer named Dhruv or Dhruy (I hope I'm saying his name right) was so polite and kind and made sure I'm 100% satisfied that I'll definitely be coming back to this specific location. Don't sleep on Pizzaville yall they know good pizza. Cheers!
Jane Donaldson
We have been ordering pizza from this location for 35+yrs It has steadily gone down hill They have only had 1 delivery driver on the last few times we have ordered. It takes over an hr to get here & it’s lukewarm at best
Ryan Mandel
Pizza good....mmmm
Adrian Bisson
Friendly staff and great pizza
Skye Danilko
Really nice guys! Knew we were in a rush, and brought the pizzas out to our car! Great service, great pizza. Highly recommend. 😊
Ordered a veggie pizza and still trying to find the veggies all we can taste is tomato sauce the pepperoni is good
Ruhi Patel
No doubt for the 5 stars! Tried the Spicy Potato Pizza, very unique. We also requested for specifications, and they were adhered to, can't wait to try more pizzas from Pizzaville! Thank you so much for the great taste 🍕
Sharpie74
5 star’s without a doubt I went here two times. I got a panzerotti and a pizza holy crap for the price. I paid 100% worth it way better than any other fast food pizza chain. The meat taste fresh, elite cheese pull and just the perfect texture
Donna Unwin
Very good pizza
d
Pizza is never the same as the last time you order disappointed every time Price and deals suck Use to be the best now just plane.
I’ve been ordering pizza here for 10+ years.
Recently noticed there is a cheese shortage. The pizzas lately have had cheese baldness. Sometimes they throw some cheese on top as it comes out of the oven so it’s all patchy looking.
I do not want a free pizza. Or a coupon. I just want you guys to make the pizzas better.
I don’t mind the food it’s pretty good and delivery drivers are great but the people on the phone rush through everything so much they mess up orders and I have to call back to confirm things are added or correct and they often miss promotional items like two free bottles of pop of Sundays etc.
Everything is perfectly managed by the staff and the Pizza is delicious
Edit: dropped a star. please see additional photos. Head office did reach out to me and offer me an $18 credit which I used yesterday. I ordered at 2pm and wait time for delivery was an hour and a bit, driver arrived smelling strongly of fresh cigarette smoke and pizza was delivered barely warm. At 115 F which is danger zone for food handling. On top of this. I’m not sure why they put dips in a pizza box with heat and in the warm bag. They are cream sauces not meant to be heated up. This has been 3 back to back poor experience with this restaurant. Definitely alternatives in the area.
I’ve given PizzaVille 2 stars based off of my last two experiences , unfortunately, both experiences have been disappointing.
First Experience (Delivery): I ordered delivery a couple of months ago, and it took an 1 hr and 40 minutes to arrive. By the time it got here, the pizza was barely warm and all 3 pizzas were wet and soggy. I had to send it back. The delivery driver was very polite and stayed present while I contacted head office, but it seemed like a staffing issue—he had multiple deliveries running 20-30 minutes apart and when paying $10 plus tip for delivery, this is not acceptable.
Second Experience (Pickup): This time, I opted for pickup to avoid the long wait. While the pizza was at least hot when I got home, the toppings were nearly non-existent—each slice had maybe half a slice of tomato and a few strands of onion, which was disappointing.
Other Observations:
• The restaurant itself appears clean, but it’s not very welcoming when staff are often seen smoking outside.
• Based on my experiences, I won’t be ordering from here again.
Would love to see improvements in service, delivery efficiency, and ingredient portions, as this location has potential!
⭐ 2/5 Stars
Great customer service ran out in the rain Soni wouldn't get wet to bring the pizza to the car.
Ok so this is going to sound crazy but at the age of 39 it was my first time trying Pizzaville. I've tried almost every pizza establishment known to man but for some insane reason I never got around to trying Pizzaville.... yet... I went in to try the new New York style Cup N Char but saw an employee making a few panzorottis and quickly got a craving for one. I ordered a fried pne and the garlic knots which were also fried and I can't believe how good it was especially for the price. It was made so quick and fresh and the employer named Dhruv or Dhruy (I hope I'm saying his name right) was so polite and kind and made sure I'm 100% satisfied that I'll definitely be coming back to this specific location. Don't sleep on Pizzaville yall they know good pizza. Cheers!
We have been ordering pizza from this location for 35+yrs
It has steadily gone down hill
They have only had 1 delivery driver on the last few times we have ordered.
It takes over an hr to get here & it’s lukewarm at best
Pizza good....mmmm
Friendly staff and great pizza
Really nice guys! Knew we were in a rush, and brought the pizzas out to our car! Great service, great pizza. Highly recommend. 😊
Restaurantji Recommends
Ordered a veggie pizza and still trying to find the veggies all we can taste is tomato sauce the pepperoni is good
No doubt for the 5 stars! Tried the Spicy Potato Pizza, very unique. We also requested for specifications, and they were adhered to, can't wait to try more pizzas from Pizzaville! Thank you so much for the great taste 🍕
5 star’s without a doubt I went here two times. I got a panzerotti and a pizza holy crap for the price. I paid 100% worth it way better than any other fast food pizza chain. The meat taste fresh, elite cheese pull and just the perfect texture
Very good pizza
Pizza is never the same as the last time you order disappointed every time
Price and deals suck
Use to be the best now just plane.
Atmosphere: 1
Food: 1
Service: 2
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