Tim Hortons
9110 ON-12, Orillia
(705) 326-8003
Recent Reviews
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This Tim Hortons is the fastest I’ve been to and the best customer service. Hannah runs a very tight ship in the back and is very personable. Love it !
Atmosphere: 5
Food: 5
Service: 5
Favorite location to visit :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream Donut, Turkey Bacon Club
Coffee was made perfectly, Annie was friendly and efficient
I recently started going to this Tim Hortons and I’ve been really impressed! The food comes out super quick, but still tastes fresh and delicious every time. My London Fog is usually ready right when I pull up to the window and even if it’s not, it’s never more than a 2-minute wait, which is awesome during a busy day.
I have to take a moment to recognize Micaela she’s an absolute gem. Always respectful, kind, and professional, which is something you don’t always see these days, especially in someone so young. Her positive attitude and constant smile truly brighten up the visit. She’s a great example of what excellent customer service looks like.
Highly recommend this location 100% worth the visit!
Atmosphere: 5
Food: 5
Service: 5
I’ve only visited the Tim Hortons at Prices Corners once, and while the service was friendly and efficient, the overall experience was a bit challenging. This location sits at a very busy intersection, which makes entering and exiting the property a little stressful. The layout of the parking lot feels confusing, and in my opinion, even a bit unsafe—especially when trying to navigate the drive-thru or find a place to park.
There’s also a gas station on the same lot, which adds to the traffic and reduces available parking spaces. I didn’t go inside the restaurant, but from what I could tell, it doesn’t seem to have the typical sit-down area that other Tim Hortons locations offer. It feels more like a grab-and-go spot, which may suit some people just fine depending on their needs.
I arrived around 6:15 in the evening and was disappointed to find that most of the donuts were already sold out. I understand that certain items sell faster than others, but I had hoped for a little more variety that early in the evening.
That said, the customer service was solid, and the staff handled the busy environment well. If you’re in a rush and already nearby, it might be a convenient stop, but it’s not my first pick for a relaxed coffee break.
Atmosphere: 3
Food: 3
Service: 5
I recently stopped by Tim Hortons and had an absolutely fantastic experience. Let me tell you why this spot truly stands out:
1. The coffee was rich, fresh, and aromatic—just the perfect pick-me-up.
2. I also tried one of their freshly baked wraps and a classic Timbits box—both were warm, flavorful, and hit the spot. Everything tasted like it was made with care.
A special shout‑out to Sophia, who went above and beyond to ensure I had everything I needed. Offered a friendly greeting as I walked in. She made me feel welcomed. Her professionalism and warm demeanor really elevated the whole experience.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Brewed Coffe
Older Lady on afternoons is incredibly rude to both customers and her own staff. I stood at their counter for several minutes waiting for someone to help. The poor children in drive through were incredibly busy and tried to help me once they were free, but that older lady just stood there messing around with the donuts and trays doing absolutely nothing.The second one of the teens was free she barked at them to take my order. She could've done it herself but was simply too rude. Wouldn't recommend nights at this location
Atmosphere: 1
Food: 4
Service: 1
I went in a couple days ago and there’s was one older lady working, she stayed at the window for 10 mins talking to her friend, I said hello and she rudely waved at me and 5 minutes after that she then came to take the order. When I ordered she complained that I asked for 4 coffees and said “i don’t want to make that many do you really need it?” This was extremely unprofessional, I’ve already waited for her and her friend to stop talking, she threw their hands when I said yes I wanted the coffees for my family. On top of that she got the order wrong. This is a common theme at this location, they always mess up your food but this is the first time someone has been that disrespectful. She was working at 9pm on June the 17th 2025. Hire ppl who want to work she’s old and miserable.
Atmosphere: 1
Food: 1
Service: 1
Good service
Atmosphere: 4
Food: 4
Service: 5
Staff are great here ! Especially Kara the manager !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Its timmies.... u get whar u expect. COFFEE
Atmosphere: 4
Food: 4
Service: 4
The coffee was hot and the muffin was fresh
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Muffin, Chocolate Chip
AMAZING STAFF
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Lime Chicken
Super duper amazing and wonderful! (The manager is the best;))
Atmosphere: 5
Food: 5
Service: 5
This Tim Hortons is always so fast! The staff are extremely friendly and understanding! The one girl Hannah always has a smile and makes my day! Recommend highly!!
Atmosphere: 5
Food: 5
Service: 5
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