Audrey is always kind, welcoming and personable. Fresh coffee made just the way I like it. Outstanding customer service, I always make sure she’s the one that takes my orders.
ZzluKZz__69 luke
They purposely mess up your food so you don’t order food from here. Disappointing.
Alison R
There is feces outside location and inside location all over the floor
DMD
I had to sit in the other morning here and it was hard. It's a very busy location and very loud. I got in line to grab food and there were two people in front of me but for some reason the line didn't move at all for what seemed an unreasonable amount of time especially for Tom Hortons. I ordered a classic breakfast bagel with bacon, got a belt instead. Used to fast food places, especially busy ones to mess up the order. Had to rebuild it so I could eat it without all the ingredients falling out. I will try finding another timmies to frequent.
Mercedes Craig-Paul
Nothing like getting stale timbits for your kids first thing in the morning usually the chocolate glaze is 10/10 but on the weekend I find the quality goes down by 50% my tea wasn’t stirred and timbits are stale. I would’ve waited til downtown opened if I knew I was going to get stale timbits and a half made tea.
Charlotte Stinson
Amazing place amazing staff and amazing managers
Shima Saboonchy
“Every time it gets busy, orders sometimes get mixed up, especially with online orders. I like traditional donuts, double-double coffee, and all of the wraps—they’re delicious!”
Atmosphere: 3
Food: 3
Service: 3
Avril MacNaughtan
They did not give me my ketchup.( check your bags)
Atmosphere: 1
Food: 1
Service: 1
Iain
Waited 20 mins in the drive through just to find out they didn't even have the Tim Bits we wanted (we asked for birthday cake, they only had Chocolate)
Atmosphere: 1
Food: 1
Service: 1
John Michel
I am regular customer at this tim horton. There is guy with turban in overnights i think his name is Ammy. He is always providing great service and greet all customers with smile.I saw him many times he is very fast in everything.
By far worst place to be during the overnight shift I had the one worker argue with me for giving me the wrong item and it was remade but unfortunately I wasn’t able to enjoy it as there was cream instead of milk which I’m allergic to and I made sure to let them know but clearly they don’t care about people with allergies I’ve contacted head office as well as I noticed other things going on which the second worker was on a personal call while working I saw the air pod in his ear and both workers DO NOT WEAR BEARD NETS THATS A MAJOR VIOLATION so I’m also putting in a report with the health department I’ve been a loyal customer for years but guess I’ll be going to McDonald’s for now on as Tim HORTONS has lost my business for good but I suggest both employees get spoken to and these things change otherwise shut down
Atmosphere: 1
Food: 1
Service: 1
Abel KnightVolt
My wife ordered 2 large chili at this Tim Hortons, and they gave us 2 small chili. We didn't find out until she got home. Mind you, it was a 20-minute drive due to traffic. She wanted us to drive back and refund us 2 dollars. The manager is very rude. Even had a guts to tell us that we should bring back the food and so they can replace it for large. I explained to her that the reason is ridiculous as we will be spending more money on gas and time.
Atmosphere: 1
Service: 1
99jpatrick
Walked in and stood at the front of the line (store was not busy) and waited three minutes before I was even acknowledged. The two staffers who were at the front had their backs to me while they played with the coffee urns.
Employee named “K” (young girl, dark hair, glasses) took my order. No “Sorry about that” or anything. Took my payment with no manners (are the words please or thank you in your vocabulary?).
Atmosphere: 3
Food: 4
Service: 2
Jason Mimms
Almost 10 minutes, wait at the drive thru just to receive the wrong order. Imagine my surprise when I'm driving to work, open my coffee to take a sip and don't even know what it is. Some kind of flavored hot beverage.
I don't know how my order of black coffee can get messed, all they had to do was pour it in a cup.
Atmosphere: 1
Food: 1
Service: 1
Willow Porterhillier
So this morning around 8am before class I decided to get a BLT on a bagel and I asked for no mayo and an iced coffee the women was very nice at the window but when I got to my lecture I looked at my bagel and without opening the package it clearly had Mayo. After my classes were over I decided to go back with my previous bagel and asked if they could remake it with NO MAYO…. It could’ve been me being overly trusting when they said no mayo but without checking it I drove home opened it and was covered in mayo. I would’ve taken it back again but I live 20 mins away I only go there for school but choose to try and salvage it by taking everything off and wiping it off but there was just to much on there to salvage it. Please just check the screen before you make someone’s food before you ruin someones morning and then afternoon.
Audrey is always kind, welcoming and personable. Fresh coffee made just the way I like it. Outstanding customer service, I always make sure she’s the one that takes my orders.
They purposely mess up your food so you don’t order food from here. Disappointing.
There is feces outside location and inside location all over the floor
I had to sit in the other morning here and it was hard. It's a very busy location and very loud. I got in line to grab food and there were two people in front of me but for some reason the line didn't move at all for what seemed an unreasonable amount of time especially for Tom Hortons. I ordered a classic breakfast bagel with bacon, got a belt instead. Used to fast food places, especially busy ones to mess up the order. Had to rebuild it so I could eat it without all the ingredients falling out. I will try finding another timmies to frequent.
Nothing like getting stale timbits for your kids first thing in the morning usually the chocolate glaze is 10/10 but on the weekend I find the quality goes down by 50% my tea wasn’t stirred and timbits are stale. I would’ve waited til downtown opened if I knew I was going to get stale timbits and a half made tea.
Amazing place amazing staff and amazing managers
“Every time it gets busy, orders sometimes get mixed up, especially with online orders. I like traditional donuts, double-double coffee, and all of the wraps—they’re delicious!”
Atmosphere: 3
Food: 3
Service: 3
They did not give me my ketchup.( check your bags)
Atmosphere: 1
Food: 1
Service: 1
Waited 20 mins in the drive through just to find out they didn't even have the Tim Bits we wanted (we asked for birthday cake, they only had Chocolate)
Atmosphere: 1
Food: 1
Service: 1
I am regular customer at this tim horton. There is guy with turban in overnights i think his name is Ammy. He is always providing great service and greet all customers with smile.I saw him many times he is very fast in everything.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
By far worst place to be during the overnight shift I had the one worker argue with me for giving me the wrong item and it was remade but unfortunately I wasn’t able to enjoy it as there was cream instead of milk which I’m allergic to and I made sure to let them know but clearly they don’t care about people with allergies I’ve contacted head office as well as I noticed other things going on which the second worker was on a personal call while working I saw the air pod in his ear and both workers DO NOT WEAR BEARD NETS THATS A MAJOR VIOLATION so I’m also putting in a report with the health department I’ve been a loyal customer for years but guess I’ll be going to McDonald’s for now on as Tim HORTONS has lost my business for good but I suggest both employees get spoken to and these things change otherwise shut down
Atmosphere: 1
Food: 1
Service: 1
My wife ordered 2 large chili at this Tim Hortons, and they gave us 2 small chili. We didn't find out until she got home. Mind you, it was a 20-minute drive due to traffic. She wanted us to drive back and refund us 2 dollars. The manager is very rude. Even had a guts to tell us that we should bring back the food and so they can replace it for large. I explained to her that the reason is ridiculous as we will be spending more money on gas and time.
Atmosphere: 1
Service: 1
Walked in and stood at the front of the line (store was not busy) and waited three minutes before I was even acknowledged. The two staffers who were at the front had their backs to me while they played with the coffee urns.
Employee named “K” (young girl, dark hair, glasses) took my order. No “Sorry about that” or anything. Took my payment with no manners (are the words please or thank you in your vocabulary?).
Atmosphere: 3
Food: 4
Service: 2
Almost 10 minutes, wait at the drive thru just to receive the wrong order. Imagine my surprise when I'm driving to work, open my coffee to take a sip and don't even know what it is. Some kind of flavored hot beverage.
I don't know how my order of black coffee can get messed, all they had to do was pour it in a cup.
Atmosphere: 1
Food: 1
Service: 1
So this morning around 8am before class I decided to get a BLT on a bagel and I asked for no mayo and an iced coffee the women was very nice at the window but when I got to my lecture I looked at my bagel and without opening the package it clearly had Mayo. After my classes were over I decided to go back with my previous bagel and asked if they could remake it with NO MAYO…. It could’ve been me being overly trusting when they said no mayo but without checking it I drove home opened it and was covered in mayo. I would’ve taken it back again but I live 20 mins away I only go there for school but choose to try and salvage it by taking everything off and wiping it off but there was just to much on there to salvage it. Please just check the screen before you make someone’s food before you ruin someones morning and then afternoon.
Atmosphere: 3
Food: 1
Service: 3
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