A&W Canada

3895 Innes Rd, Ottawa
(613) 837-9000

Recent Reviews

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Mark Fobert

3 times in a row I have been here I received a coffee that tasted like cigarettes. Other locations have good coffee. Make it fresh if you're going to serve breakfast.

Food: 1

Service: 3

Souska

Bad experience with my order . Ordered mushroom burger and I was disappointed by the colour and the texture of it.They were burnt and black

Food: 2

Service: 2

Elio F (CaptainElio)

Great burger place!

Atmosphere: 4

Food: 4

Service: 5

Margaret BUNKER

ordered and when i got home on less than five minutes later food was stone cold. teen burger and onion rings yuk.

Atmosphere: 1

Food: 1

Service: 1

Joseph T

Similar vibe to all of their stores, pretty quick service and mostly friendly staff

Atmosphere: 3

Food: 3

Service: 4

lehmonna zhen

Our visit is very good today. My child ordered a cheese burger but forgot to mention no ketchup, so he just ate a few bites. The front lady was very kind to substitute for another plain cheese burger for him. We really appreciate her generosity.

Atmosphere: 5

Food: 5

Service: 5

david murray

A&W was founded to honour veterans returning from World War 1 , with a root beer by Roy W.Allen.
Years later meals were offered.
Why has this tradition not honoured anymore for our Veterans???

Barbara Melbourne

No complaints on food quality and root beer is a highlight!
Staff friendly.
However, much needed cleaning while dining in. Need routine cleaning immediately.
Condiment area was messy, baseboard tiles filthy, floors sticky, windows need serious cleaning and garbage in parking lot,

Atmosphere: 3

Food: 5

Service: 4

robin silver

food cold (teen and ring)even though I had to wait
service meh
atmosphere restaurant quite dirty especially the floor

Atmosphere: 1

Food: 1

Service: 1

Steven Couture

While waiting for our order to be filled
I’d ordered a spicy habanero no tomato

When the guy at the front was filling the order, he caught the mistake and told someone in the back who responded with « just take it off »

Some of the staff needs to be educated on food allergies

Atmosphere: 4

Food: 5

Service: 3

Jashanpreet Singh

So late !!! I dont know what they do inside !! I ordered from uber and its was preparing and noone picked up !! So i changed the delivery method into pick up and when i arrive they said we are just preparing your order and i saw that they just started preparing!! Byt food is good byt service oh my god so unprofessional!!!

Atmosphere: 1

Food: 5

Service: 1

E. Lepage

Love their onion rings!

Katrine Fortin

This store always had an excuse to not be open or not serve, « staff meeting, our drive through is closed, we don’t serve hamburgers anymore, we’re out of this,etc. »

I’ve never once been served at this location because every time I show up at this so called « 24hour restaurant », it’s either closed or giving out excuses to not serve.

rick coolman

Good restaurant.

Atmosphere: 4

Food: 4

Service: 5

Rochelle .l. Rochelle

The indoors of the restaurant is closed but the drive thu was open. It was 9pm when we got there. So the atmosphere was inside car. Food was good hot and fast. Glad there we open, we were starving and its one of the only.places where we can get a lettuce wrapped burgers no bun style.

Atmosphere: 1

Food: 5

Service: 5

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