Baskin Robbins

2020 Lanthier Dr, Orléans
(613) 845-3131

Recent Reviews

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Danny “Moose” Lalonde

Smh almost 32$ for 3 large cappuccino blast, you guys didn’t even have the whip cream that belonged on it, so you put lots of cinnamon. :( definitely a cinnamon blast. I was not happy on top of that you don’t have carry out trays, the girl wrapped them up in a bag, needless to say it was a horrible experience, the staff was slow. That’s why low stars I’m not impressed. That’s a lot of money.

Sameer Ahmed

What an amazing service by the gentleman on the 1st September 2024- 5:15 pm to 5:45 pm shift, was very kind, understood my choice and explained the flavors and ingredients.
Amazing and exceptional service.

Atmosphere: 3

Food: 4

Service: 5

Lyne Cocotte

Excellent ice cream ! Lots of choices. Very clean place. Excellent service with a smile! All free parking. Wheelchair accessible. Your kids will love this place. Very clean ! A must try for ice cream ?

Atmosphere: 5

Food: 5

Service: 5

DAVID feldman

Fast service and clean business

Atmosphere: 5

Food: 5

Service: 5

Judoka competiteur

Love the staff I changed my mind just after he made my order and then I asked if I could change it, he gently smiled at us and gave me my other option !

Atmosphere: 5

Food: 5

Service: 5

Carol-Ann Alphonse-Trudel

I have had poor service from this location in the past and I wrote about it. I had EXCELLENT service this weekend and this store deserves a great review.

I ordered a cake for a special event this weekend from a competitor and when I went to pick it up they had no record of my paid-for order. The substitute they offered did not remotely meet my needs. We stopped at Baskin Robbins in desperation.

Staff were friendly, helpful and SUPER accommodating. With incredibly short notice they prepared two lovely and tasty cakes. They helped make my event a success. Well done!

Atmosphere: 5

Food: 5

Service: 5

Khalil Nazir

Never again

Atmosphere: 2

Food: 1

Service: 5

Lindsay Hitchcock

Always service with a smile at this location! Owner treats the staff well too. Definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Samira Hammoud

Came in to treat my nephew for ice cream on his birthday, was greeted with an annoyed employee because a big group came in. He wasn’t trying to hide his annoyance and kept rolling his eyes on the long line up of customers. Not impressed with the customer service.

Jason Lee

tasty flavor and kindness

Natalie Smith

Nostalgic and always awesome. Clean and friendly

stephanie boridy

Many reviews state being disappointed but I had an exceptional experience. We ordered a Batman cake for 6-8 people and the owner was on hand when I placed the order and completely supported my request. He was friendly and knowledgeable. I left feeling really Excited about the cake.Upon pick up, the cake was above and beyond what we had expected! He included a Batman figurine for my son and it was decorated to our order-perfection.I’m so grateful and truly feel likeOur experience at this Baskin location was our best yet. Thank you so much for your attention to detail and commitment to the results!

Kevin Peng

Went in on Thursday the worker was super helpful and nice

Karen Dudzinski

7:20 Saturday evening...doors locked. Staff came and told us they were closed 30 minutes for dinner !!! There were at least 2 staff....stagger people!!!! We're going to Chocolat Favoris instead.

Sandy Fontaine

My husband showed up today to buy my son’s bday cake and location was closed. Waited 10minutes in case staff were running late and nothing! Is there winter hours that are not posted?

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