Sept 2025; I was eating some DQ onion rings on my way home and I could feel my lips were having an allergic reaction to something. Could be the oil they fry it in isn’t clean but the feeling went away thank God! Also check your orders as they forgot my onion rings!! This place does make the best ice cream treats like a peanut buster parfait or the blizzards. Feb 2023: (update) Sadly I recently ordered a chocolate shake and it was like chocolate milk, a double burger that was actually cold and a meal that had barely any fries in the box. Previous: Every Peanut Parfait is on point and then some. The young man makes the best shakes, nice and thick so that when you get to the bottom it looks like some mini ice bergs 🤪💕🙏😂
Previous: Just had a triple fudge brownie desert and it was awesome! Unfortunately our French fries were stone cold :( my double cheeseburger was awesome, onion rings a little over cooked.
Previous: Just had the best Loaded Steakhouse Triple burger I’ve ever had. The perfect bite, I’m sorry I will post a picture next time.
Atmosphere: 3
Food: 2
Service: 2
Chris MacEachern
Drive through is great. In store can be a bit slow. Staff friendly.
Atmosphere: 2
Food: 5
Service: 3
fatiha el yadari
I would like to give a shout out to Hajar that works in this location, she was very kind and helpful 😊, and provided super good customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Lyne Cocotte
My blizzard was very good. The service was good but the ladies bathroom needs much attention ! No paper towels to dry your hands and no bathroom tissue in both stalls and urine on the floor. I was not impressed with the bathroom.
Atmosphere: 3
Food: 5
Service: 5
Jay Wheeler
I have rarely seen a franchise restaurant with such a bright and friendly staff. These folks are clearly committed to having happy customers! Shout out to Olivia for her excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Azi Salehi
I’ve been coming to this DQ since my childhood! Recently my daughter wanted a DQ cake for her 4th birthday with Luisa from Encanto on it! This location knocked it out of the park - the cake was adorable!! Highly recommend for customizations! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Cecile Gagnon
Was there around 11 got a burger combo and was handed my drink with straw already put in my cup ! Realized it just as I was pulling out of drive through and had no time to go back had to be at work within 30 minutes!
Martine Turmel
I went there yesterday and I was really impressed with the service. Vanessa was so helpful, polite and friendly. I tried a flavor she recommended (s'mores) and it was delicious. Thank you Vanessa for your help.
Atmosphere: 5
Food: 5
Service: 5
Sally Teacher
Love it! I haven't had a DQ blizzard in forever and this time it was great!! Love it. DQ st.joseph is the best DQ in ottawa.
Honestly the service is always slow, always wrong order given and the so-called owner since 2010 is not as loyal to his customers as we are to him. I was given 2 coupons for a free meal because of orders that they messed up in 2018. I have been back many times but always forgot the coupons. When I finally remembered about the coupons that had no expiry date, he did not give me the order that I ordered, only to save a few bucks. Imagine losing a customer over a double burger vs a triple burger that I ordered. I hope they didn’t spit in the food. Horrible.
Atmosphere: 2
Food: 2
Service: 1
Michael Leduc
Very fast and friendly drive thru service.
Food: 5
Service: 5
Aoikaen-
Let’s just start this off by saying If I could give them zero stars for their service I would. This location has to have some of the most nonsensical, 0 common sense and flat out the most incompetent workers I’ve ever experienced. I don’t get take out let alone dessert take out very often and they just reinforced my reasoning as to why! God forbid I was confused on my order and them not having the right stuff for what my initial request was in the first place. I called and spoke of my disappointment with the quality of what I received “BROWNIE IS NOT GOOD HERE”. They told me not to worry and to come back and they would sort it out so I drove back from half way across the city based on principle alone and also to get my kids some dinner. It was like pulling teeth to get them to get my order right and without attitude… all I wanted was 2 cheese burgers plain with a little ketchup. Not sure whats so hard to understand here. Then I get to the window and they ask me if I want cheese on my cheese burger …. Then they fail to come good on their ability to remake a new SMALL blizzard for me that I sadly had to get rid of my first one as it tasted inedibly bad. Lara was nice and just doing her job. I then requested to speak to a manager when she said they couldn’t replace my small blizzard and that “customers are supposed to know what they are ordering “ cuz yknow confusion and mistakes don’t happen right ? So I speak to this guy and explain my dilemma very clearly too. He says we can’t refund but we can remake you a new blizzard I’m like perfect problem solved… not so fast. Another worker steps in saying I will not be refunded or exchanged a new blizzard and that I’m basically at a complete loss despite calling beforehand and being told over the phone that they will take care of it and remake and then from the “manager” at the window just to get overridden by some other staff??? Like obviously I was not speaking to a manager as requested. Unprofessional, Terrible Attitude and Customer Service and just straight up no sense or care for their customers. The fact that I got shafted after being told in person that my order will be remade is CRAZY WORK. You can’t make this up and sadly I was on the receiving end of their sad tasting food and poor service. The only positive person there was the guy who tried to make things right as he got overridden by incompetence. Save your time and your money and go to any other restaurant as this one is a total waste of time.
The best dq in town
Atmosphere: 5
Food: 5
Service: 5
Sept 2025; I was eating some DQ onion rings on my way home and I could feel my lips were having an allergic reaction to something. Could be the oil they fry it in isn’t clean but the feeling went away thank God! Also check your orders as they forgot my onion rings!!
This place does make the best ice cream treats like a peanut buster parfait or the blizzards.
Feb 2023: (update)
Sadly I recently ordered a chocolate shake and it was like chocolate milk, a double burger that was actually cold and a meal that had barely any fries in the box.
Previous:
Every Peanut Parfait is on point and then some. The young man makes the best shakes, nice and thick so that when you get to the bottom it looks like some mini ice bergs 🤪💕🙏😂
Previous:
Just had a triple fudge brownie desert and it was awesome! Unfortunately our French fries were stone cold :( my double cheeseburger was awesome, onion rings a little over cooked.
Previous:
Just had the best Loaded Steakhouse Triple burger I’ve ever had. The perfect bite, I’m sorry I will post a picture next time.
Atmosphere: 3
Food: 2
Service: 2
Drive through is great. In store can be a bit slow. Staff friendly.
Atmosphere: 2
Food: 5
Service: 3
I would like to give a shout out to Hajar that works in this location, she was very kind and helpful 😊, and provided super good customer service 👍
Atmosphere: 5
Food: 5
Service: 5
My blizzard was very good. The service was good but the ladies bathroom needs much attention ! No paper towels to dry your hands and no bathroom tissue in both stalls and urine on the floor. I was not impressed with the bathroom.
Atmosphere: 3
Food: 5
Service: 5
I have rarely seen a franchise restaurant with such a bright and friendly staff. These folks are clearly committed to having happy customers! Shout out to Olivia for her excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this DQ since my childhood! Recently my daughter wanted a DQ cake for her 4th birthday with Luisa from Encanto on it! This location knocked it out of the park - the cake was adorable!! Highly recommend for customizations! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Was there around 11 got a burger combo and was handed my drink with straw already put in my cup ! Realized it just as I was pulling out of drive through and had no time to go back had to be at work within 30 minutes!
I went there yesterday and I was really impressed with the service. Vanessa was so helpful, polite and friendly. I tried a flavor she recommended (s'mores) and it was delicious. Thank you Vanessa for your help.
Atmosphere: 5
Food: 5
Service: 5
Love it!
I haven't had a DQ blizzard in forever and this time it was great!! Love it. DQ st.joseph is the best DQ in ottawa.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honestly the service is always slow, always wrong order given and the so-called owner since 2010 is not as loyal to his customers as we are to him. I was given 2 coupons for a free meal because of orders that they messed up in 2018. I have been back many times but always forgot the coupons. When I finally remembered about the coupons that had no expiry date, he did not give me the order that I ordered, only to save a few bucks. Imagine losing a customer over a double burger vs a triple burger that I ordered. I hope they didn’t spit in the food. Horrible.
Atmosphere: 2
Food: 2
Service: 1
Very fast and friendly drive thru service.
Food: 5
Service: 5
Let’s just start this off by saying If I could give them zero stars for their service I would. This location has to have some of the most nonsensical, 0 common sense and flat out the most incompetent workers I’ve ever experienced. I don’t get take out let alone dessert take out very often and they just reinforced my reasoning as to why! God forbid I was confused on my order and them not having the right stuff for what my initial request was in the first place. I called and spoke of my disappointment with the quality of what I received “BROWNIE IS NOT GOOD HERE”. They told me not to worry and to come back and they would sort it out so I drove back from half way across the city based on principle alone and also to get my kids some dinner. It was like pulling teeth to get them to get my order right and without attitude… all I wanted was 2 cheese burgers plain with a little ketchup. Not sure whats so hard to understand here. Then I get to the window and they ask me if I want cheese on my cheese burger …. Then they fail to come good on their ability to remake a new SMALL blizzard for me that I sadly had to get rid of my first one as it tasted inedibly bad. Lara was nice and just doing her job. I then requested to speak to a manager when she said they couldn’t replace my small blizzard and that “customers are supposed to know what they are ordering “ cuz yknow confusion and mistakes don’t happen right ? So I speak to this guy and explain my dilemma very clearly too. He says we can’t refund but we can remake you a new blizzard I’m like perfect problem solved… not so fast. Another worker steps in saying I will not be refunded or exchanged a new blizzard and that I’m basically at a complete loss despite calling beforehand and being told over the phone that they will take care of it and remake and then from the “manager” at the window just to get overridden by some other staff??? Like obviously I was not speaking to a manager as requested. Unprofessional, Terrible Attitude and Customer Service and just straight up no sense or care for their customers. The fact that I got shafted after being told in person that my order will be remade is CRAZY WORK. You can’t make this up and sadly I was on the receiving end of their sad tasting food and poor service. The only positive person there was the guy who tried to make things right as he got overridden by incompetence. Save your time and your money and go to any other restaurant as this one is a total waste of time.
Atmosphere: 1
Food: 1
Service: 1
Cool attendant
Atmosphere: 5
Food: 5
Service: 5
Gaby provided good work
Atmosphere: 5
Food: 5
Service: 5
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