Avoid this location. When you order using the app for a specific time and then show up at that time, they don’t even start making the pizza by then and expect you to wait around while it’s made.
Atmosphere: 3
Food: 2
Service: 1
mohammad khan
Unprofessional behavior
Norbert Lukowski
So I tried to order online but holy, they force you through page after page of choices trying to beef up your bill. I switched to the call centre and complained about the online service and I may as well have been talking with an AI machine. Really, you want AI pizza this is a good place to start...good example of where we are heading. I rate the service by what I received above and well, the atmosphere...was none. Pizza is blanket of thick cheese with zero imagination. Price point was good for all the cheese but a little imagination might be asking too much for an old entrenched pizza joint.
Atmosphere: 1
Food: 3
Service: 2
Josee H
Ordered tonight garlic fingers the dough tasted like it was freezer burnt had a weird taste to it didn’t even taste like garlic Every time I order from this location the food never taste good. It’s been years from ordering from this location though I give it another try yep still taste bad.
Food: 1
Jake Campbell
Terrible customer service. The cashier was on his phone rather than serve a customer. Grabs the food with the same dirty hand he had touching his phone and spoke rudely.
Atmosphere: 1
Food: 1
Service: 1
monke with ak 47
this is one of the best Gabriel pizzas I've ever been to the owner is really nice and friendly. their pizza is very good best ones I've ever had. the pasta is amazing and the atmosphere is amazing too.
Atmosphere: 5
Food: 5
Service: 5
priya randell
I will NEVER order from here. Myself and my friends went to Chuck's roadhouse beside Gabriel's for dinner. We finished our meal and went to our cars to leave. Before I left I had to use the washroom as it was a female EMERGENCY. I walked in and went straight to the bathroom. As I'm sitting on the toilet someone came to the outside of the door and knocked VERY loudly and said "you are not allowed to use the washroom unless your a paying customer".... After getting out of the restroom, the guy said again - "only paying customers can use our restroom" i was honestly in disbelief as I was in the bathroom for all of 5 minutes?? I told him as a previous restaurant owner that was horrible business, gave him the finger and left. He was very unfriendly, rude and cocky for absolutely no reason. I won't be ordering from this place ever. Horrible and rude service.
Atmosphere: 1
Service: 1
B S
I have just realized they charge a delivery fee?! What is this all about. I will be taking my business elsewhere.
Victoria Soda
I'm not a local to Ottawa, but this is one of the better pizza places I've frequented while I'm there visiting my boyfriend and his kids. My son loves the pastas and I've tried the chicken Parm and a few variations of the pizza. It is a really cheesy pizza and is super yummy - I am usually just left craving a tonne of water afterwards! It's a bit pricier than some other options, but it's hand crafted and seems family owned, so the quality is there. Definitely a delicious pizza that keeps well the next day.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Pizza
Adam McVicar (Ashlynn)
This location has better crust than others, for unknown reasons. I'd love to see this replicated to others.
If you like, very thick crust and heavy cheese this place is for you .
Gail
WAY TO GO GABRIEL'S ON TRIMM RD...THAT'S COMMUNITY AT IT'S BEST!I was at Gabriel's on Trimm Rd during lunch on day, waiting for a take out order. A group of high school kids came in and another 4 people separately. The students all bought a slice of pizza each and left. I noticed one student didn't buy a piece. When my pizza was ready I also ordered a slice, I mentioned I was buying it for one of the students. The owner graciously gave me the slice of pizza and said "he usually gives the students free slices if they can't buy one." The owner apologized for not noticing the student. With the crowd it was easy to see how the student was overlooked.The owner asked if I see the student, please give him the slice. I saw the students further up Trimm,I pulled over, gave him his slice.."compliments of GABRIEL'S" I said.His expression was one of gratitude, then he enthusiastically said "thank you"...that experience put a smile on both of our faces.
TT Dillon
First time going today The Pizza was Fabulous. Always great service
Sal H
Great pizza and friendly service. However, a tad pricy and slow.
PriyaSudhirCA
I cannot say enough good things about this place. We order from here very often. Most recently I ordered an extra large thin crust with all the toppings. Because it was thin crust the pizza broke on one side. The owner was so sweet that he made us a medium pizza with all toppings for no extra cost. Greatly appreciate it!!!
Avoid this location. When you order using the app for a specific time and then show up at that time, they don’t even start making the pizza by then and expect you to wait around while it’s made.
Atmosphere: 3
Food: 2
Service: 1
Unprofessional behavior
So I tried to order online but holy, they force you through page after page of choices trying to beef up your bill. I switched to the call centre and complained about the online service and I may as well have been talking with an AI machine. Really, you want AI pizza this is a good place to start...good example of where we are heading. I rate the service by what I received above and well, the atmosphere...was none.
Pizza is blanket of thick cheese with zero imagination. Price point was good for all the cheese but a little imagination might be asking too much for an old entrenched pizza joint.
Atmosphere: 1
Food: 3
Service: 2
Ordered tonight garlic fingers the dough tasted like it was freezer burnt had a weird taste to it didn’t even taste like garlic
Every time I order from this location the food never taste good. It’s been years from ordering from this location though I give it another try yep still taste bad.
Food: 1
Terrible customer service. The cashier was on his phone rather than serve a customer. Grabs the food with the same dirty hand he had touching his phone and spoke rudely.
Atmosphere: 1
Food: 1
Service: 1
this is one of the best Gabriel pizzas I've ever been to the owner is really nice and friendly. their pizza is very good best ones I've ever had. the pasta is amazing and the atmosphere is amazing too.
Atmosphere: 5
Food: 5
Service: 5
I will NEVER order from here.
Myself and my friends went to Chuck's roadhouse beside Gabriel's for dinner. We finished our meal and went to our cars to leave. Before I left I had to use the washroom as it was a female EMERGENCY. I walked in and went straight to the bathroom. As I'm sitting on the toilet someone came to the outside of the door and knocked VERY loudly and said "you are not allowed to use the washroom unless your a paying customer"....
After getting out of the restroom, the guy said again - "only paying customers can use our restroom" i was honestly in disbelief as I was in the bathroom for all of 5 minutes??
I told him as a previous restaurant owner that was horrible business, gave him the finger and left.
He was very unfriendly, rude and cocky for absolutely no reason. I won't be ordering from this place ever. Horrible and rude service.
Atmosphere: 1
Service: 1
I have just realized they charge a delivery fee?! What is this all about. I will be taking my business elsewhere.
I'm not a local to Ottawa, but this is one of the better pizza places I've frequented while I'm there visiting my boyfriend and his kids. My son loves the pastas and I've tried the chicken Parm and a few variations of the pizza. It is a really cheesy pizza and is super yummy - I am usually just left craving a tonne of water afterwards! It's a bit pricier than some other options, but it's hand crafted and seems family owned, so the quality is there. Definitely a delicious pizza that keeps well the next day.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Pizza
This location has better crust than others, for unknown reasons. I'd love to see this replicated to others.
Vegetarian options: The Dip
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you like, very thick crust and heavy cheese this place is for you .
WAY TO GO GABRIEL'S ON TRIMM RD...THAT'S COMMUNITY AT IT'S BEST!I was at Gabriel's on Trimm Rd during lunch on day, waiting for a take out order. A group of high school kids came in and another 4 people separately. The students all bought a slice of pizza each and left. I noticed one student didn't buy a piece. When my pizza was ready I also ordered a slice, I mentioned I was buying it for one of the students. The owner graciously gave me the slice of pizza and said "he usually gives the students free slices if they can't buy one." The owner apologized for not noticing the student. With the crowd it was easy to see how the student was overlooked.The owner asked if I see the student, please give him the slice. I saw the students further up Trimm,I pulled over, gave him his slice.."compliments of GABRIEL'S" I said.His expression was one of gratitude, then he enthusiastically said "thank you"...that experience put a smile on both of our faces.
First time going today The Pizza was Fabulous. Always great service
Great pizza and friendly service. However, a tad pricy and slow.
I cannot say enough good things about this place. We order from here very often. Most recently I ordered an extra large thin crust with all the toppings. Because it was thin crust the pizza broke on one side. The owner was so sweet that he made us a medium pizza with all toppings for no extra cost. Greatly appreciate it!!!
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