McDonald's

3900 Innes Rd, Orléans
(613) 837-9766

Recent Reviews

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Vanda Smith

610 single worker spending more time on her phone than serving customers or attending the CONSTANT beeping. I stood at the counter at least 5 min she never looked up. I tell her I'm still waiting she responds oh I called it out. Umm NOOO sitting right beside the garbage area.
15 bucks on COLD FOOD ...

Gregory B

Remember when McDonald’s used to be fun? Now it’s depressing and the food quality has dropped with it. The service was dismal. There seemed to be only two employees filling two orders which took 10 minutes all while ignoring waiting customers at the counter.

Atmosphere: 1

Food: 2

Service: 1

Lindsey MacLeod

0% fast in this fast food experience. Uninterested staff eating icecream while taking my order. 20 mins for a small order. Staff multiple times were watching TikTok’s instead of working (food was in bag and just needed to be handed to me). Place was a mess. Forgot parts of the order after waiting so long.

Atmosphere: 1

Service: 1

Louis-Philippe Pelchat

Very very slow. Painful. Not coming back.

Austin Lemieux

Waited 25 minutes for a coffee. Unfortunately that's the review.

Atmosphere: 1

Food: 2

Service: 1

Mike Van Kats

This has to be the worst McDonalds I’ve been to and I’m 59 years old. I attend every once and awhile to sit while my mother does her shopping. The Dining room is usually filthy, the machines where you place your order are often out of paper. The place is usually understaffed so you have to wait a LONG TIME for your order. I don’t like going here but it’s the only option so…

Atmosphere: 1

Food: 3

Service: 1

George Semple

Dirty and worst I've been in. Garbage overflowing, floors and tables dirty. No paper in self serve printer so don't know what my order is. No table numbers so can't do table service.
Garbage and supplies stored in corner of restaurant. **Blocking fire exit again** (reported to City)

Slow. Dirty and expensive for crap. Clearly management have given up or just don't care as people just accept it when at Walmart.
After 15 mins asked for a refund and left.

Atmosphere: 1

Food: 1

Service: 1

Tristan Semple

practically a dump

Atmosphere: 1

Food: 1

Service: 1

Jennifer Powell

I waited for 15 minutes for my order. When I asked the guy at the counter , he said it was already picked up. The guy behind the counter was spending most of his time flirting and joking around with the female Walmart staff in line instead of doing his job. The place seemed dirty and understaffed. This used to be my favorite McDonald's, but now it's a mess.

Atmosphere: 1

Food: 3

Service: 1

brant robertson

Well my meal was sitting on the countertop and I don't know they was no number showed cause I had table service. I asked the guy to redo it cause it was cold my food and he redid it and then my fries were still cold. I went to fill my cup up and all the liquids tasted bad and sucked. So please clean this up and if u have table service then take it to the table.

Atmosphere: 4

Food: 2

Service: 2

Kosala Thenuwara

Worst McDonald ever been. Took more than 10 minutes to get our order, it was just a medium coffee and an smarties mcflurry

Atmosphere: 2

Service: 1

Beverlyn Casongsong

Staff are all slow and took to long to make an order and wouldn’t call or give an update when its ready they’d let you wait and they’ll only give it to you when you ask..hire better staff if you want your business to succeed..management probably as shitty that’s why they’re getting away with it

Atmosphere: 1

Food: 1

Service: 1

Sandra Hough Hough

This is the second time I have been here and waited so long the last time I left. Today there was only 1 person ahead of me and waited almost 15 mins from start to when I got my food very slow and only 2 people working last time I will be here.

Atmosphere: 3

Food: 5

Service: 1

Ginette Cénatus

I went to the cash to order. I waited more than 5 minutes, I was the only person waiting and no one acknowledged me. I asked one of the employee if he is going to take my order and he told me to order at the kiosk, I told him that I’m paying cash and he said that I have to wait after another 3 minutes of waiting I decided to leave.
I guess McDonald doesn’t serve black peoples

Atmosphere: 3

Service: 1

Kevin Fairchild

Took 20 minutes for a breakfast wrap and a hashbrown. Staff ignored customers , was not even busy and excuse was new person expediting, watch 5 people including manager just standing and watching while doing nothing

Atmosphere: 1

Food: 1

Service: 1

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