McDonald's

3900 Innes Rd, Orléans
(613) 837-9766

Recent Reviews

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Kim Thornton

Worst service ever. I've ordered myself a meal & got table service, Talk about no customer service, the lady completely ignored me... My meal tasted awful and was completely gross 🤢.. I couldn't even finish my meal, as I just felt sick to my stomach. I won't be going back to your McDonalds anymore... I even used my points to redeem my meal..

Spiz Trips

The prices are expensive

Atmosphere: 4

Food: 4

Service: 5

Gabrielle Carle

This doesn’t even deserve 1 star. The service was awful and not only did it take them over fifteen minutes to make a coffee, I didn’t even get it. I was on break for fifteen minutes and went to McDonalds right beside my work for a coffee. I warned her when my break was almost done and the lady did nothing. Not only did I have to go I also waisted my money and left empty handed. To add on, no one else was being served during this time and she wasn’t rushed or seem to understand the morning rush at all. The only thing she was doing was walking around slowly doing useless task when there were people to serve even after she was warned

Service: 1

Valerie Brien-Wright

Super slow service, every food item is old, dry and cold at noon. Fries overcooked. And the condiments, napkins straws and ketchup never refilled. Staff don't seem to care.

M

Prepare to wait 20 minutes for a burger, dirty place, no hand sanitizer.

It's not really the staff fault as they always seem undermanned.

Do yourself a favor and gor to A&W across the street.

Gilles Mongeau

Me and my autistic son went to get food worst food from McDonald's ever stale Burgers warm drinks flat drinks and staff kindly told us that the drinks were warm that's why they were flat avoid this McDonald's at all costs

Frugal Furnace

What a disgusting McDonald's location. Floors black and sticky, garbages overflowing, lack of organization, and broken ice machine. I know it's McDonald's, but come on.

Sarah Zhao

Prince made 4 mistakes on my order without saying any sorry.
The most unacceptable mistake he made. He put unboxing dirty and disgusting happy meal toy in a paper bag with all the food together!
NO Parents will take that happy meal when they see the dirty toy!
When I talk to him, he admits all the mistakes that he made but still no sorry from him. So I ask him, with all the mistakes that he made, does he think he right? Then he starts to apologize!!!
With his bad attitude, I told him I will write a bad review for him.
I shop at Walmart every week, and always eats here after shopping!
I won’t eat this location anymore!!!

Nav

Worst store of ottawa

Rafa Ch

Worst service

Corey Buckley

Orders are often incorrect and wait times are horrible.

Raquelle Small

Slow, way to slow. 12mins for 2 happy meals and a fish meal. Not even like I wax waiting on fresh products.

My child's box broke and her nuggets spilt. I asked if they can replace the nuggets and the manager told the sweet server not to replace them, that once they leave the counter it's not their problem. I shouldn't be hearing that conversation. I would understand if I left the store, but I was in the restaurant. DHARM was the rude manager.

Vanda Smith

610 single worker spending more time on her phone than serving customers or attending the CONSTANT beeping. I stood at the counter at least 5 min she never looked up. I tell her I'm still waiting she responds oh I called it out. Umm NOOO sitting right beside the garbage area.
15 bucks on COLD FOOD ...

Gregory B

Remember when McDonald’s used to be fun? Now it’s depressing and the food quality has dropped with it. The service was dismal. There seemed to be only two employees filling two orders which took 10 minutes all while ignoring waiting customers at the counter.

Atmosphere: 1

Food: 2

Service: 1

Lindsey MacLeod

0% fast in this fast food experience. Uninterested staff eating icecream while taking my order. 20 mins for a small order. Staff multiple times were watching TikTok’s instead of working (food was in bag and just needed to be handed to me). Place was a mess. Forgot parts of the order after waiting so long.

Atmosphere: 1

Service: 1

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