Menchie's Frozen Yogurt
4471 Innes Rd #102, Orléans
(613) 424-9144
Recent Reviews
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Nice place!
Atmosphere: 5
Food: 5
Service: 5
This place used to be good, but I suspect it is a franchise now run by a very cheap owner, or a very cheap chain run by a very cheap manager. The change seemed to happen a few years ago when covid hit.That's when they started doing the predispensed candy you are obligated to buy a fixed amount of in small comtainers of (which thank God they changed and reverted back to help yourself).But, when you're spending good money on some of the more expensive ice cream/frozen yogurt/sorbet in the city, they should be allowing sampling as they used to.My favorite part of menchies used to be going in and trying a small half-spoon sample of each flavor to know what I liked. And I wanted that same experience for my kids. Then, I'm getting my favorite 2-3. Now, they guard the spoons behind glass at the cashier, the guy working the desk always watches you like a hawk, and they make it completely underwhelming and rob you of the experience. In fact, when I asked, he said sampling is no longer allowed. (Please tell me.hpw sampling from your own spoon, from your own bowl, has any impact on hygene).Anyway, menchies won't last. People want to enjoy the experience, which is one of the best things. When you go to a place that's about serving yourself, and choosing a flavour etc; samples should be a given. Even Baskin Robbins or any other ice cream place I know of will still let you sample.And fyi, an update, I asked the cashier why it changed, and he said because of covid.But ironically, they changed the candy dispensers back the way they used to be prior to covid; but they don't allow samples the way they did...? So logically, it's not about covid, it's about shrink-flation and their bottom dollar now. Covids not the issue, it's about their fiscal bottom dollar of that couple of bucks it costs them a week to let customers taste what they are buying. (And if you haven't gone to menchies, fyi it's not cheap and easy to overspend, you don't want flavors that are gross)So so cheap of them. And a perfectly good way to ruin what used to be a good business.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Frozen Yogurt
Cant get enough of this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Holy sugar explosion.Kiwi Kraze was a much better place to get frozen yogurt. A Canadian company, using Canadian milk based yogurt. Overall better quality 'toppings', less sugary junk and better tasting...but their location wasn't great and they didn't have the cute spoons that Menchie's has.
Atmosphere: 3
Food: 2
Service: 4
had ice cream or syrup that was spoiled. we informed the worker at the time that it tasted sour and he said would “look into it” but did not offer us any solution. i had to throw away 3/4 of my ice cream that i paid full price for :(
Less tasty than icecream but more expensive. Why?
Just came from there. I don't know when this place went to hell, but avoid it at all costs.My son dispensed some of the cookie dough flavour and when he went to eat it, it had gone bad. It was awful.He told the clerk, they turned off and cleaned out the dispenser, but did nothing about the bowl of spoiled frozen yogurt, just told him "sorry about that".We threw it in the garbage and left.We used to love the place, now we'll never go back.
Fun place to go, lots of ice cream flavors and toppings.Friendly service .
Excellent place to eat frozen yogurt ! Many choices for flavours and options. High quality products. Great atmosphere and friendly staff. Bring the whole family ! Patio present. Wheelchair accessible. Must try !
First time taking the family here and already can't wait to come back! Our kids loved the self serve options, definitely a worth while family treat 100%Friendly staff explained to us how it worked and we went nuts from there!A must visit !#dessert#froyo
Restaurantji Recommends
This is NOT frozen yogurt. It's frozen Sorbet. Frozen yogurt is creamy this is more like frozen blended Popsicles. Very disappointing....they didn't even have strawberry
We come here often as a family and enjoy their delicious frozen yogurts and smoothies. I like this location's inviting atmosphere, neat and clean beautiful decor, nice location with large windows, to come and relax for a bit while enjoying your frozen yogurt. Still going strong.
Fun place for frozen yogurt, they have great toppings. Kids love it . Make sure you control the toppings or else you will be overdrawn at the bank
I highly recommend this Menchie's location. The gentlemen that served us was amazing and so friendly. I will be recommending this Menchie's location to all of my family and friends. Thank you for the great service!!!
Fun place for frozen yogurt, they have great toppings. Kids love it . Make sure you control the toppings or else you will be overdrawn at the bank
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